1. ORAL COMMUNICATION

2. W HAT IS ORAL COMMUNICATION ? Direct face to face communication between two or more persons

3. H OW IT WORKS ? process of sharing meaning process of creating meaning between two or more people.

4. W HAT IS INTERPERSONAL COMMUNICATION ? According to Verderber & Verderber 1986, p.24, “…… It is the process of gathering sensory information and giving meaning to it.”

5. W HAT IS SMALL GROUP COMMUNICATION ? An interpersonal communication within groups of between 3 or more, can be up to 20 person. working interdependently for the purpose of accomplishing a task

6. W HAT IS PUBLIC SPEAKING ? It is an oral communication process………. where a person speaking ……. in a structured, deliberate manner to inform, influence, or entertain the listeners.

7. D EFINITION Great communication skills are your ticket to success in the academic and business world. But have you ever been overcome by fear or anxiety prior to going on a job interview or speaking in front of an audience? Knowing when to choose oral communication and polishing your speaking skills can help you at every stage of your career.

9. O RAL COMMUNICATION IS THE PROCESS OF VERBALLY TRANSMITTING INFORMATION AND IDEAS FROM ONE INDIVIDUAL OR GROUP TO ANOTHER. O RAL COMMUNICATION CAN BE EITHER FORMAL OR INFORMAL. E XAMPLES OF INFORMAL ORAL COMMUNICATION INCLUDE FACE - TO - FACE CONVERSATIONS, TELEPHONE CONVERSATIONS, OR DISCUSSIONS THAT TAKE PLACE AT BUSINESS MEETINGS. M ORE FORMAL TYPES OF ORAL COMMUNICATION INCLUDE PRESENTATIONS AT BUSINESS MEETINGS, CLASSROOM LECTURES, OR A COMMENCEMENT SPEECH GIVEN AT A GRADUATION CEREMONY.

10. W ITH ADVANCES IN TECHNOLOGY, NEW FORMS OF ORAL COMMUNICATION CONTINUE TO DEVELOP. V IDEO PHONES AND VIDEO CONFERENCES COMBINE AUDIO AND VIDEO SO THAT WORKERS IN DISTANT LOCATIONS CAN BOTH SEE AND SPEAK WITH EACH OTHER. O THER MODERN FORMS OF ORAL COMMUNICATION INCLUDE PODCASTS ( AUDIO CLIPS THAT YOU CAN ACCESS ON THE I NTERNET ) AND V OICE OVER I NTERNET P ROTOCOL (V O IP) WHICH ALLOWS CALLERS TO COMMUNICATE OVER THE I NTERNET AND AVOID TELEPHONE CHARGES. S KYPE IS AN EXAMPLE OF V O IP.

11. A DVANTAGES O F O RAL C OMMUNICATION There are many situations in which it makes sense to choose oral over written communication. Oral communication is more personal and less formal than written communication. If time is limited and a business matter requires quick resolution, it may be best to have a face-to-face or telephone conversation. There is also more flexibility in oral communication - you can discuss different aspects of an issue and make decisions more quickly than you can in writing. Oral communication can be especially effective in addressing conflicts or problems. Talking things over is often the best way to settle disagreements or misunderstandings. Finally, oral communication is a great way to promote employee morale and maintain energy and enthusiasm within a team.

12. D ISADVANTAGES O F O RAL C OMMUNICATION Despite the many benefits of oral communication, there are times when written communication is more effective. For example, you may want to exchange important information that needs to be documented using written communication. A lot of transactions in the business world require some type of written record, and you will find that even strong verbal skills are not a substitute for putting things in writing. Additionally, oral communication tends to be less detailed and more subject to misunderstanding than written communication. It's best to always think carefully about which method of communication best fits your objective.