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Dr. Hanno Fichtner – 7/31/13, Casual Connect SF Designing the UA process: How to excel at buying ROI positive traffic Part of
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com Co-Founder & Partner HitFox Group Heading AppLift US Acquiring millions of users per month for 150+ games 2 Dr. Hanno Fichtner Who is talking?
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com 3 The 3 waves of paid User Acquisition Top charts Lowest CPI ROI positive 201120122013+ Pricing Flat feeCPIaCPI SDKs No SDKMany SDKsFew SDKs Ad type IncentivizedNon-incentNon-intrusive Goal Top positionHigh volumeCLV > eCPI
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com 4 How to buy ROI positive traffic Tracking setup App Store optimization Traffic buying
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com 5 Tracking setup Common identifier needed to match channels with in-app behavior Campaign tracking Attribution of installs to paid and non-paid channels Methods: Fingerprint, IDFA Players: In-game tracking Tracking of in-app events to measure and analyze user behavior Players:
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com The in-game KPIs in the user‘s lifecycle ROI-positive User Acquisition RetentionEngagementVirality Monetization Day 1, 7, 30 DAU DNU Average time in app / session Total daily sessions / DAU Facebook sharing Referrals Reviews ARPU = total revenue / # users ARPPU = total revenue / # paying users Monetization rate = % of users that made in-app purchases
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com 7 How to buy ROI positive traffic Tracking setup App Store optimization Traffic buying
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com 8 ASO basics: Sticking out and closing the deal Discoverability Optimizing your presence on the app stores through the search function Title Keywords, IAP items: MobileDevHQ, Searchman, AppCod.es Description (Android) Conversion Closing the deal once your game has been discovered Icon (detailed) Screenshots Ratings
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com The Conversion Funnel
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com 10 Screenshot/Icon A-B testing for iOS Useful tools to start: www.atmio.com / www.sparkpage.com Visits/Clicks = 6.9%Visits/Clicks = 9.6% +41% Visits/Clicks = 5.8% -16%
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com 11 How to buy ROI positive traffic Tracking setup App Store optimization Traffic buying
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com 12 Find the right traffic sources Gaming Target audience, proven interest in games Risk to address only non-paying gamers Non-Gaming Great targeting options when done right Higher likelihood to address paying users Strong impact of positive editorial content Significant spillover effect with media & PR In-App TrafficMobile Web
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com 13 Find the right campaign setup 1.Performance based Pay only on a risk-free CPI, optimize based on eCPI 2.Non-incentivized Evaluate potential benefits of higher chart position versus ROI of a sustained campaign 3.Non-intrusive (detailed) Present your game in the best possible way
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com 14 Examples of non-intrusive integrations Resulting KPIs Average CTR: 13% Average conversion rate: 16% Average eCPM: 33 USD
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com Understand the real cost of your acquired users eCPI takes into account all the costs induced by the acquisition of one user as well as the K-factor (organic traffic) CLV > eCPI Fixed costs Setup costs “Free” promotions Virality (K-factor) Additional organic installs
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com Modeling CLV RDk = retention rate on day k ARPDAUk = Average revenue per daily active user on day k CLV
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com 17 Identify ROI positive channels SourceCPIK-FactoreCPICLVD1 – Ret.Level Comp.… 1$1.901.06$1.79$1.6432%17% 2$2.101.02$2.06$2.0141%10% 3$2.501.01$2.48$2.3739%21% 4$2.701.23$2.20$2.8754%49% 5$1.801.12$1.61$1.9752%46% 6$1.901.04$1.83$1.6437%23% 7$1.501.08$1.39$1.7449%42% Matching the eCPIs with every channels individual CLV will allow you to adjust the CPIs and channel selection accordingly You can scale your user acquisition with ROI positive channels
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com What does this mean for your launch timeline? 4 weeks before submission Integrate install tracking SDK and in-game tracking SDK Set up A/B tests 2 weeks before launch Set up campaigns with traffic partners Prepare creatives Set up tracking Game is live! Review in-game events Optimize eCPIs for traffic source and estimate CLV
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com Talk to us Dr. Hanno Fichtner CEO US, Co-Founder HitFox Group Tel GE: +49 170 837 0445 Tel US: +1 415 806 5023 Email: hf@applift.com Download eBook:
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com 20 BACKUP
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com 21 Wave 1: Buy a chart position “Can you guarantee a chart position?”
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com 22 Wave 2: Buy volume on CPI “Give me as many installs as possible for this CPI!” No tracking beyond the install CPI adjusted based on happiness with volume
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com 23 Wave 3: Buy ROI positive traffic “I will only pay as much as the user is worth in my game!” Track the quality CPI adjusted based on quality delivered
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Dr. Hanno Fichtner – AppLift – Berlin | San Francisco | Seoul – www.applift.com 24 Examples of non-intrusive integrations
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