2. Drive to Care Driving to provide exceptional care in your home!

3. Group Members Andrew Tipton Tracy Gregory Catherine Drzewiecki Nicole Hilliard

4. Mission Statement We have a drive to provide exceptional holistic care in the home, to the families and communities we serve.

5. Philosophy Our philosophy at Drive to Care is to deliver outstanding medical care to patients in the rural areas of Northern Michigan. This allows all patients to recover from existing illnesses in the comfort of their own home and allows for care on an individualized, personal basis. The core philosophy of Drive to Care is to treat patients with a holistic approach, focusing on not only diagnosis, but mind and spirit. Our multidisciplinary team assists patients in achieving health care outcomes such as, restoring self-confidence, improving daily abilities, and overall healthier lifestyles all in the comfort of their homes.

6. Business Role ★ Preventative care ★ Chronic Illness Care ★ Sick care ○ care provided in the comfort of the home ★ Service directed at: ○ elderly ○ Patients with decreased mobility ○ families with young children

7. Service Area ★ Location: Gladwin County, MI ★ Population: 25,484 ★ median household income $37,936 (2010) ○ 19.0% live in poverty ★ median age is 47.7 years old ★ The largest Gladwin County racial/ethnic groups are: ○ White (96.9%) ○ Hispanic (1.2%) ○ two or more races (0.9%)” (Cubit, 2014).

8. Objectives ★ To care for patients in a timely, efficient, and holistic manner ★ To provide spiritual, mental, emotional, and physical well-being with little inconvenience to the patient and family ★ To reduce anxiety by providing compassionate care in the comfort of the patients home ★ To assist patients in achieving a state of wellness, to educate patients on their disease condition and the promotion of self-care and disease management

9. Goals ★ To provide urgent care with same day service in the patient's home ★ To provide routine care within one week in the patient's home ★ To provide mobile diagnostic services in the patient's home within 24 hours of identified need

10. Organizational Chart Owner On call MD/ NP Group Service Manager (RN) Registered Nurse Certified Nursing Assistant Receptionist

11. Job Description ★ Owner ○ budget ○ HR Services ○ oversees general operations

12. Job Description ★ Medical Provider/On Call Service ○ teleconference ○ RX medications ○ order medical treatments

13. Job Description ★ Service Manager/Nurse Manager ○ assign Patients to Case Managers ○ order supplies both medical and office ○ monitor the budget ○ monitor the receptionist ○ billing for patient care services

14. Job Description ★ Receptionist ○ answer the phone ○ facilitate patient visit ○ arrange appointments for additional team services

15. Job Description ★ Registered Nurse ○ patient visitations ○ assessments ○ dressing changes ○ carry out medical orders ○ complete medical documentation on visits

16. Job Descriptions ★ Certified Nursing Assistant (CNA) ○ follow up care ○ well patient checks ○ monitoring vital signs

17. Staffing ★ 1 Service Manager(FT) ★ 1 Receptionist (FT) ★ 5 RN case managers (FT) ★ 4 contingent RNs/LPNs ★ 2 CNAs (FT) ★ 2 Contingent CNAs

18. ★ RN Office manager: $4160 ★ RN Case Manager: $4160 Plus Mileage ★ Secretary: $1920 ★ Home Health Aides: $2080 plus mileage ★ Pagers/cell phones: $300 ★ Internet: $80 ★ Office Supplies $100 ★ MD/NP wages: $13750 ★ Medical supplies: $500 ★ Building Rental: $500 Monthly Budget

19. Marketing Plan ★ Advertising for Physician group ○ American Family Physician Journal ■ Online $400/month ■ Print $1755/3 months ★ Advertising for Company Services in Local Paper ○ Gladwin County Record & Clarion ■ $13.30/week ■ $691.60/Year

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21. Payment Information ★ Medicare, Medicaid, and other insurances will be billed for all services rendered at a rate of $190 per nursing visit. ★ Goal: 15 visits/day

22. References Cubit Planning. (2014). Gladwin county demographics. Retrieved from http://www.michigan- demographics.com/gladwin-county-demographics Johnson, M. (2011, September 13). The faces behind the Beaverton Medical Center. Record & Clarion. Retrieved from http://www.gladwinmi.com/community/the-faces-behind-the-beaverton-medical-center/article_7d04d522- 50d0-5cc6-a10d-622ea18e80e6.html Yoder-Wise, P. (2011). Leading and Managing in Nursing (5th ed.)(Kindle ed.). St. Louis, MO. Elsevier Mosby. Retrieved from Amazon.com