1. Employee Engagement Survey Education Session #3
Follow-Up and Preparation
March/April, 2014
This is the 3rd installment of employee engagement survey education.

2. You are here! Discuss Select Plan Follow Up
IV. Follow Up to monitor, revise, and ensure Impact Plan execution
In existing team meetings (no more frequently than monthly), spend no more than 10 minutes discussing IMPACT PLAN progress
Distribute a written copy of the IMPACT PLAN
Ask: “Did we do what we said we were going to do?”
Ask: “Did it make any difference?”
Document any ACTION ITEM modifications
Repeat!
In Education Session #1 we talked about the first two steps… discuss (discovery meetings) and select (just pick 2)
In Education Session #2 we focused on impact planning.
In this session we will focus on follow up (keeping engagement initiatives alive) and preparation for our annual survey in May.

3. 5 questions you must ask your team
Retrieve handout Discussion: How can you tie these back into the X Model of Engagement video we watched in our last session? If you were to ask your team these questions, how would they respond?
Ask your team these questions as you prepare for the May survey and watch for any gaps in how you anticipated they would respond and the reality of their responses.
This handout can be found on the Employee Engagement Website under “Tools”

4. Follow up = Accountability
I received feedback on the previous Employee Engagement Survey conducted at UVA Health System
My team participated in an effective impact planning session following last year's Employee Engagement Survey
My team has made progress on the goals set during our impact planning sessions after the last Employee Engagement Survey
2013 survey results were shared
Discovery meetings held and impact plans developed
Making progress
3 additional items will be added to the customary Q12 elements.
This handout can be found on the Employee Engagement Website under “Tools”
NOTE: These questions will have an “N/A” option for those who are new and may not have been included in these steps.
Handout: Preparing for the Engagement Survey

5. Preparing for the annual survey

6. The Q12® (for all Health System employees)
I know what is expected of me at work
I have the materials and equipment I need to do my work right
At work, I have the opportunity to do what I do best every day
In the last seven days, I have received recognition or praise for doing good work
My supervisor, or someone at work, seems to care about me as person
There is someone at work who encourages my development
At work, my opinions seem to count
The mission or purpose of my organization makes me feel my job is important
My associates or fellow employees are committed to doing quality work
I have a best friend at work
In the last six months, someone at work has talked to me about my progress
This last year, I have had opportunities at work to learn and grow

7. Additional items in 2014 CATEGORY QUESTION Effective Communication
My [supervisor/chair] involves our team in key decisions that affect our jobs and work environment (Magnet)
Trust and Collaboration
My role receives the attention and respect it deserves from others (Magnet)
I feel free to speak out without fear of retaliation or disciplinary action (Magnet)
I feel respected in all my interactions at work
Accountability
I received feedback on the previous Employee Engagement Survey conducted at UVA Health System
My team participated in an effective impact planning session following last year’s Employee Engagement Survey
My team has made progress on the goals set during our impact planning sessions after the last Employee Engagement Survey
Overall Satisfaction
How satisfied are you with the University of Virginia Health System as a place to work?
Open Ended Question
*If rate 1-3/4,5 for Overall Satisfaction, ask: Please list 2-3 reasons why you would /would not recommend the UVA Health System as a great place to work.

8. Fun Facts Confidential online survey administered May 21-June 4
A link to take the survey, containing a personal survey access code, will be distributed via to each employee – DO NOT forward
Average completion time – 10 minutes
Submitted surveys go directly to Gallup
Response rates provided throughout survey
Goal is 100%
Employees hired as of April 7 are invited to participate

9. Key Dates DATE ACTION March 20 - June 26
Socialize the survey (tools available via Engagement website)
May 7
to staff announcing the survey from 5 entity heads
to management team promoting the survey
May 14
Pre-survey to all employees
May 21 - June 4
SURVEY!
July
Results delivered to UVA
August/September
Results education with management team