2. Overview Print and Document Services Print Management console Printer properties Troubleshooting PowerShell

3. Printing client (workstation) generates the print job and sends it to the print server (computer sharing the printer) If multiple jobs are sent to a print server, it saves the print jobs to a temporary disk storage, this process is know as spooling Print spooler service—accepts the print job and stores it in memory or on the hard drive until the print device can accept it. – Default Spool folder: c:\windows\system32\spool\printers

4. Shared v. local Printers – Can push drivers down to client when connecting. – Central point for driver updates. – Will push drivers down for previous versions of Windows.

5. Managing Print Jobs – Print Queues—a stack of print jobs, all jobs waiting in line, first come, first served. – You can manage the queues by double clicking on the printer in your Devices and Printers console. – You will typically only have access to manage or cancel your own jobs.

7. The Print and Document Services Role is required to share printers on the network – Quiz alert!

8. Adding the Print Services role through Server Manager

9. The Print Management console gives the Help Desk Technician a single tool to accomplish all necessary tasks to make the printer available to the network. – View, manage add printers, print servers and queues – Deployment of printers via Group Policy (Domain Feature) – Update Drivers

11. Print server—a device that manages print services in a network environment. The print server can be any workstation on the network. Printers can be added by either searching the network, adding a TCP/IP or Web Services Printer by IP address or host name, by existing port, or by creating a new port.

12. Installing and Deploying a Shared Printer New printers can be added and deployed through the Print Management console found in Server Manager or Administrative Tools

13. Troubleshooting procedures can include one or more of the following: – The application that is attempting to print – The logical printer on the computer on which the application is running – The network connection between the client and the logical printer on the server – The connection between the print server and the printer – The printer itself—its hardware, configuration, and status

14. Verify that the print client can connect to the print server – Ping the print server’s IP Verify that the printer is operational – Is it turned on? Paper? Blinking lights? Verify that the printer can be accessed from the print server. – Ping Verify that the print server’s services are running. – Print Spooler

15. Microsoft ® shell environment Gives administrators more power and command in the shell environment – Hence…PowerShell? Active Directory Module for Windows® Powershell allows for Active Directory specific command-line and scripted operations Only available in Windows ® Server R2 and Windows ® 7

16. First, we need to understand naming formats – Distinguished name  cn=John Doe, OU=Sale_OU, DC=MS1, DC=local – RDN  Relative Distinguished Name CN  Common Name DC  Domain Component OU  Organizational Unit – Fully Qualified Domain Name (FQDN)  SVBlue1.ms1.local

17. Growing resources daily – http://technet.microsoft.com/en- us/scriptcenter/powershell.aspx http://technet.microsoft.com/en- us/scriptcenter/powershell.aspx – http://gallery.technet.microsoft.com/ScriptCenter/en-us/ http://gallery.technet.microsoft.com/ScriptCenter/en-us/ – http://technet.microsoft.com/en- us/library/dd378937(WS.10).aspx http://technet.microsoft.com/en- us/library/dd378937(WS.10).aspx

18. Creating an Active Directory user account: – New-aduser How do I use it? Get HELP! No seriously get- help – Get-help new-aduser – Get-help new-aduser –examples – Get-help new-aduser –detailed new-aduser jdoe New-aduser “John Doe” –samaccountname “jdoe” –Givenname “John” –Surname ……..

19. Setting Passwords – Set-ADAccountPassword –Identity jdoe -Reset - NewPassword (ConvertTo-SecureString - AsPlainText "p@ssw0rd" –Force) Change attributes for multiple users – Get-ADUser -Filter 'Name -like "*"' -SearchBase "OU=Sale_OU,DC=MS1, DC=Local" | Set-ADUser - Description "Member of the Sales Department"

20. Display user attributes – Get-aduser jdoe – Get-aduser jdoe –properties * | more Add groups and members – Add-adgroupmember “Sale_Group” – Add-adgroupmember “Sale_Group” –member jdoe A great deal more online