1. GROUPWISE BACKUP, RESTORE AND DISASTER RECOVERY
JUST THE PLAIN FACTS IN BLACK AND WHITE!
AND
AN INTRODUCTION TO
GWAVA RELOAD

2. Novell Press Author, Reload Lead Developer
CREATED BY
Tay Kratzer
Novell Press Author, Reload Lead Developer

3. Updated Versions of this presentation are maintained at:

4. Modern “GroupWise Administrator”
There are rarely “GroupWise Administrators” whose sole job is GroupWise Administration except in larger systems.
Even those who manage “only GroupWise”, have increasingly more systems and entry points to manage or integrate with than they did in the past. For example synchronization software, gateways, BES, GMS, GWIM, LDAP authentication, backup systems, archive systems, customized applications etc...
GroupWise Administrators need access to backups increasingly more often – one more thing to (try and) do!

5. Modern GroupWise Systems
Larger sites often consolidate to larger post offices, and implement clustering solutions
GroupWise is the information lifeblood, lots of information is kept and organized in the user's mailbox and folders
More and more systems are getting integrated into GroupWise
GroupWise is a critical application in many organizations

6. Backup/Restore Questions?
Let's say you need to use your backup system in order to restore a GroupWise user's personal address books, and some and calendar items
How long will that take you?
COMMON ANSWERS
We don't restore data!
Depends on who it is. . .
Several hours
A couple of days!!!!!

7. Disaster Recovery Questions?
Let's say you had a data or server failure of some sort for a GroupWise post office, and you needed to go to your backup system for disaster recovery purposes
How long will that take you?
COMMON ANSWERS
I hope it works!
Several hours
A couple of days!!!!!

8. Backup Software Reality!
We are paying for a backup system that we hope we don't have to use!
We only restore data for “important people” or if the data is “important” to the organization
We only have our backup system in place in the case of a disaster
Since we only use our backup system in the case of a disaster, we don't really know if it will actually work when we do have a disaster

9. Backup Architecture Reality!
Tape backup technology is good for long-term storage, but that's it!
Tape backup technology for disaster recovery or near-term restoration is obsolete and unrealistic!
Hot backup technology is the solution
An “archive” solution is not a disaster recovery solution, and an archive solution does not bring back GroupWise mailbox data in it's native format

10. Backup Software - Restore Events
The need to restore items in their native format or to audit a GroupWise mailbox is increasing
A user deletes an important contract, and it needs to be restored.
A users syncs their PDA with GroupWise, they hit the wrong button, and when the sync is done, all of their calendar items and address book contacts are gone
Quick, you need access to Bob’s live mailbox, and then you need to go into last night's backup and sift through Bob's mailbox and folders looking for some evidence (Reload and GWAVA Reveal)

11. Backup Software - Disaster Recovery Events
Data Disasters
Data becomes corrupt
Data gets deleted
Server Disasters
Total Volume Failure
Hardware Failure
Site Disasters
Server room is in two feet of water
Natural or man-made disasters

12. Real-World Backup Problems
Restoring from tape is slow and cumbersome, several hours, if not days for some customers
Getting just one item, is still just as slow
Some backup systems get incomplete backups of GroupWise (no TSA integration)
We never test our backup system, it takes too long
Not just the administrator is impacted by inadequate backup solutions, IT Managers, CIOs and affected users are too!

13. GWAVA Reload – A Solution You Will Actually Use!
GWAVA Reload is a Hot Backup, Quick Restore, Disaster Recovery solution that you will actually use, beyond Disaster Recovery purposes.
No longer will you wonder if your backup solution will work in a Disaster Recovery scenario. Every time you use Reload you are effectively verifying the data on the Reload server, and that it can function for Disaster Recovery purposes.

14. GWAVA Reload Introduction
Restore data or access backed up data in two minutes
Push-button Disaster Recovery – Really!
No need to go to tape for near-term backups (most customers need about two weeks of backups available)
Easy backup solution for GroupWise on any platform
Install the Reload Server, nothing to install to the GroupWise servers or the GroupWise clients

15. Access to Backup Speed
Reload backups are Hot Backups in that they are immediately accessible with a few clicks and available in two minutes. No need to go to tape!
Most customers need to restore backed up data from the near-term (the last two weeks). Near-term backups are available on the Reload server. No need to go to tape!
Each Reload backup is like a full copy of the post office, although only 12% of the post office needs to be replicated and stored. Far superior to snapshot or full mirror backup solutions!

16. Push-Button Disaster Recovery
Push a button and a GroupWise post office or domain can be completely functioning on the Reload server in 30 seconds!
When a production server is back and available for service, the Reload server can migrate 90% of the data back to a production server, while the Reload server is functioning as a live post office. This minimizes downtime.
The data can be migrated to a whole new server, it does not have to be the original server that Reload backed up the data from

17. Off-Site Disaster Recovery
Reload supports an off-site solution via a “Remote Reload Profile”. Site A's Reload server can be backing up Site B's Reload server, and visa/versa. Or you can just have an off-site Reload server at a dedicated DR site. The practical limitations of this model is that 12% of the size of the post office needs to replicate across the link between the two sites.
Viable Solutions provides an off-site ASP solution for GWAVA Reload. See

18. Reload Software Manageability
Reload software management is easy. Nothing is installed to the GroupWise Servers or GroupWise Clients. No NetWare server ABENDs! Nothing to manage at the desktop!
The Reload Backup Agent backs up GroupWise post offices on any platform, and faster than any other solution. Reload is even faster than the TSA on the NetWare platform. No special platform specific modules to purchase or implement!

19. Everything is Backed Up
Users cannot purge items from their mailbox until they are backed up by Reload. Even items that are deleted or archived intra-day cannot be purged until they are backup up by Reload. You have a truly indisputable backup!
Users cannot purge items from the Reload Hot Backup either.

20. Superior Backup Design
Reload only requires a full post office replication (full backup) one time, and then never again. Full backup time windows never needed again, and full backup bandwidth never needed again!
For long-term Tape backup storage, Reload enhances Tape backup solutions by presenting one file to backup (a *.tar file), not thousands of separate files. Backing up one *.tar file or restoring a *.tar file is significantly faster then restoring thousands of files from full and incremental backup sets!

21. Where Reload Fits
Many customers still will want to implement a tape backup solution for long-term storage. Tape is cost effective for long-term storage. Also, a Tape backup of the live GroupWise message store is still the most indisputable form of backup. GWAVA recommends SyncSort for Novell and Reload environments. You can choose to use Reload to backup your GroupWise servers, and then just backup the Reload server to tape.
Reload is not an archive solution, GWAVA's Retain product is, we recommend Retain.
No archive solution allows items to be restored in their native format, and an archive solution is not a disaster recovery solution.

22. Customer Quotes – From NGWList
For what it's worth, we have struggled for a long while trying to create a backup environment for GroupWise that allowed us to sleep at night without worry. We have tried several approaches including RAID arrays, drive mirroring, SANs and "snapshots", etc. We have decided that the best option for GroupWise in our environment is Reload. It does just about everything we want it to do and does it the way we want it to do it.
Customer Quote # 2:
By the by, those of you NOT using Reload should give it a serious look. This is the best backup/DR solution I've ever seen for a GW environment. It's a breeze to setup and works super fast (2.0 was displayed at GWAVACon and it's supposed to be even faster).

23. Enjoy GWAVA Reload
Tay Kratzer