2. http://blogs.technet.com/jessmeats

4. “Business intelligence (BI) refers to computer- based techniques used in identifying, extracting, and analysing business data, such as sales revenue by products and/or departments, or by associated costs and incomes.” – wikipedia “Even today, when technologies and business have changed so much, one of our key objectives is still to help decisions makers.” – Donald Farmer Techno blah DecisionsDecisions

5. Decision Type StrategicTacticalOperational Number

7. 7 Business Productivity Suite Business Collaboration Platform Information Platform

16. 16