1. Ariba Buyer On Premise Town Hall Jason Brown, Director April 2012 © 2012 Ariba, Inc. All rights reserved. CS

2. Disciplined Innovation Approach Combining all customer experience into the journey Functionality and usability testing Early access programs and design partnerships Connect connect.ariba.com On-site customer visits Feature surveys Advisory councils and user groups © 2012 Ariba, Inc. All rights reserved. Ariba Exchange exchange.ariba.com Single Code Base 9s5 9r1 Future Releases 8.2.2 On-Premise On-Demand Innovation Options… 10s1 11s Series 12s Series 2

3. Ariba Planning – Where it all starts 3 The overall goal for all planning processes is to maximum the return for customers and Ariba. © 2012 Ariba, Inc. All rights reserved.

4. Ariba Planning Processes 4 On-Demand Quarterly releases On-Premise Every 18+ months © 2012 Ariba, Inc. All rights reserved. On-Demand 5-8 week Service Pack On-Premise 8 week Service Packs

5. On-Premise Innovation Service Packs  8-10 week cadence  Support for a Service Pack for one year after General Availability  Includes enhancements through 2012 Point Releases  First one Q1 2014  18-month cadence  Once delivered, – Service Packs focused on stability, quality Network (s3) Releases  Every nine months © 2012 Ariba, Inc. All rights reserved. 5

6. On-Premise Service Packs Prior to 2011Now Cadence Every 8-10 weeksSame Service Pack Support Support Two Service Packs (4 months) Support Six Service Packs (12 months) Content Mostly S1 Defects, performance, certifications. Some straightforward features. Once another innovation vehicle is available, separate enhancements from defects Documentation & Notifications Some new improvements based upon customer feedback. Technically focused Improved Connect Improved Release Notes ♦ Business focused ♦ Advance Notice of Next SP Contents Hot-Fix notifications Improved Sizing Guide* Safe Customization Guide* © 2012 Ariba, Inc. All rights reserved. 6 * End 2012 / Early 2013

7. Approved and Nominated ERs SPApproved / deliveredNominated SP19 Collaborative Requisitioning: Quick Enablement Invoice Reconciliation via Email Approvals SP20 Ability to Cancel PCO if Pcard Expired Better Pcard Composition Support Word 2010 for Contracts Browser Certifications: FF7, IE9, Safari 5 Custom date Confoguration SP21 Support Office 2010 Database Certification: Oracle 11gR2 SP22 Websphere 8 on AIX 6 (Java 6) Database Certification: DB2 9.7 existing platforms SP23 Websphere 8 on existing Platforms Weblogic 10mp3 on existing Platforms SP24 Websphere 8 on RHEL Notes: New recent requests: AIX 7, RHEL 6 7 © 2012 Ariba, Inc. All rights reserved.

8. Innovation Planning Requirements Gathering Ongoing Discussion, Prioritization, and Selection Requirements Clarification & Estimation Build Test Validate Readiness Release June 2012 Dec 2011 Q1 2014 Jan 2013 Q4 2013 Prioritize Process 8 © 2012 Ariba, Inc. All rights reserved. Service Pack Innovation

9. Candidate 9r2 Downstream Features Buyer  Collaborative Requisitioning  Real-time accounting and budget check approvals  P-card Purchase Orders for Suppliers and commodities  Enhanced P-card Reconciliation  Enhanced P-card Configuration  Federated Process Control Catalog  Self-service Catalog enablement  Complex Catalogs – Kits and Bundles – Partial Items  Public Favorites Services Procurement  Supplier Punch-in for Time and Expense Sheets 9 © 2012 Ariba, Inc. All rights reserved.

10. Pre-11s Key Downstream Buyer FeatureDescription Collaborative RequisitioningThere are 3 components: 1.Dynamic Collaboration: This takes the collaborative functionality for Services Procurement and uses it On Demand for standard catalog and non catalog items. 2.N Bids and a Buy: It enforces that collaborative requisitions are sent to N suppliers based on certain criteria. 3.Quick Enablement Collaboration Request: This was back ported to CD in SP 19. Documentation: Procurements User Guide: Chapter 5: Collaborative Requisitioning Real-time accounting and budget check approvals This feature provides for budget check at the requisitioning level. The customers can import budgets from their ERP system and ensures that a user is not able to submit the requisition unless a valid budget is found and reserved. Documentation: Ariba Procurement User Guide: Chapter 2: Managing Budgets; Ariba Procurement Data Import and Administration Guide: Chapter 2: Configuring and Managing Budgets P-card Purchase Orders for Suppliers and commodities This feature enable customers to configure the adjustment types and to edit the accounting data during the PCard charge reconciliation. Documentation: Ariba Procurement User Guide: Chapter 7: Using Purchasing Cards; Ariba Procurement Data Import and Administration Guide: Part II Managing Charge Enhanced P-card ReconciliationThese features enable customers to configure the adjustment types and to edit the accounting data during the PCard charge reconciliation Documentation: Ariba Procurement User Guide: Chapter 7: Using Purchasing Cards; Ariba Procurement Data Import and Administration Guide: Part II Managing Charge Federated Process ControlThis feature enabled customers to deploy P2P across different group companies which may be on different ERP systems. This deployment option allows customers to control the business policies centrally and still give the procurement control to the group companies by creating different realms for each group company that are governed by a parent realm. Documentation: Federated Process Control Administration Guide 11s 10 © 2012 Ariba, Inc. All rights reserved.

11. Pre-11s Key Downstream Catalog FeatureDescription Complex Catalogs Kits and Bundles, Partial Items Support for Kits and Bundle allocations with APC. Eg. New Start induction kits or maintenance kits. Partial items are the ones that users need to provide the complete information about during requisitioning process. For example, a shirt could be modeled as a catalog partial item and user can provide a color and size of the shirt while requisitioning. Documentation : Ariba Procurement Content, Catalog User Guide, Release 11s Public FavoritesAbility to display public favorites for other users to view Documentation : Catalog Administration Guide for Buyers, Release 11s Supplier Self ServiceAbility for a supplier to completely enable and update a catalog. This feature automates the complete process. The Buyer can set supplier specific validation rules. Suppliers download these rules to create catalogs. All loaded catalogs checked real time for errors and have real time error reporting. Suppliers correct the catalogs and only corrected, policy compliant catalogs are loaded in system. Documentation: Catalog Administration Guide for Suppliers, Release 49 11 © 2012 Ariba, Inc. All rights reserved.

12. Pre-12s Key Downstream Services Procurement FeatureDescription Supplier Punch-in for Time and Expense Sheets This allows a Supplier to punch in from the AN to Services Procurement to create Timesheets and Expense Sheets on behalf of their contractors. Documentation: Temporary Labor User Guide: Page 64: Creating Time Sheets from Ariba Network 12 © 2012 Ariba, Inc. All rights reserved.

13. 13 Business Outcome Ariba Release Readiness Program Ariba Release Readiness is the program that drives the readiness of Ariba, Ariba’s Customers, and the Solution itself. 1. Product is ready 2. Ariba is ready 3. Customers are ready Release Readiness is the company-wide program to ensure the above happens on a release-by-release basis.

14. We Want Your Feedback and Ideas How You Can Get Involved: Participate in the On-Premise User Groups. An Ariba Solution Manager will be there to collect your feedback Volunteer to provide feedback and share your ideas to the Solution Manager for your product Get involved on exchange.ariba.com The Enhancements Online section of our Connect support web portal at: http://connect.ariba.com/ is the most direct way of letting your voice be known for enhancement requestshttp://connect.ariba.com/ Our customer surveys, beta programs, functionality and usability testing are great ways to provide your feedback 14 © 2012 Ariba, Inc. All rights reserved.

15. Don’t Miss the General Session Panel Today at 5:15 p.m. © 2012 Ariba, Inc. All rights reserved. 15 Sustainable Supply Chains through Vested Trading Partner Relationships  Long-term, mutually beneficial partnerships between buyers and suppliers are increasingly being described as vested relationships, defined by a shared vision, agreed-upon desired outcomes, transparency, trust, and win-win. Developing such trading partner relationships pays dividends in many ways, particularly when your goal is ensuring a sustainable supply chain. Join Tim Minahan, chief marketing officer for Ariba, as he explores the concept with Kate Vitasek, author of Vested Outsourcing, and Tim McBride, general manager for global finance shared services at Microsoft. Mr. Minahan and his guests will engage with Ariba customers who will talk about such investments at their companies, and the impact they have on their comprehensive sustainability programs.  5:15 p.m. – 6:00 p.m. – Florentine III and IV