1. 1 © 2012 InfoComm International Essentials of AV Technology: Course Introduction

2. 2 © 2012 InfoComm International About InfoComm International InfoComm International:  Leading non-profit association serving the professional AV communications industry worldwide  Member-driven  Everything audiovisual

3. 3 © 2012 InfoComm International InfoComm University Products

4. 4 © 2012 InfoComm International InfoComm Certifications InfoComm Certifications:  CTS  CTS-D  CTS-I

5. 5 © 2012 InfoComm International InfoComm Standards InfoComm is an American National Standards Institute (ANSI) accredited standards developer, developing standards for the AV industry. Current approved standards include:  Audio Coverage Uniformity in Enclosed Listener Areas  Standard Guide for Audiovisual Systems Design and Coordination Processes  Projected Image System Contrast Ratio  Audiovisual Systems Energy Management

6. 6 © 2012 InfoComm International Onsite Logistics  Attendance  Hours (If you are sick, late call)  Restrooms  Security  Smoking  Parking  Communication devices  Laptops and Wi-Fi access

7. 7 © 2012 InfoComm International Attendance  You are expected to be here on time, every day, all day.  If you cannot attend, please contact us.

8. 8 © 2012 InfoComm International Positive Learning Environment Positive Learning Environment:  InfoComm strives to foster a learning environment that is free from intimidation, hostility, harassment or other actions which might interfere with student learning.  It is inappropriate to make negative comments about companies or competitors products.  Notify InfoComm staff of any offensive behavior or remarks.  Any student who misses two hours or more of class time will not complete the course.

9. 9 © 2012 InfoComm International Antitrust Reminders and Meeting Guidelines Do not discuss:  Prices  Production  Marketing procedures If you are ever unsure, consult legal counsel.

10. 10 © 2012 InfoComm International Introductions Take a moment to introduce yourself to the other students at your table. What is your name? What is your job/role in the AV industry? How long have you been working in AV?

11. 11 © 2012 InfoComm International Place in the AV Industry Wants and Needs—Relates to the sales process Design—Documents and explains the details of the project Install—Relates to the assembly, testing and commissioning of the system Support—Involves the maintenance of hardware, software, and ongoing customer support Customer— Or the “client,” around whom these activities are centered is an owner or user of the equipment or service

12. 12 © 2012 InfoComm International Goals To Explain the principles of the science and technology of:  Basic Networking  Audio  Visual  Audiovisual systems integration Used on a daily basis in the audiovisual industry.

13. 13 © 2012 InfoComm International Objectives Students will establish essential in-depth explanations of the science and technology of  Basic networking  Audio  Visual  Audiovisual Systems integration

14. 14 © 2012 InfoComm International Course Materials What are your course resources?  Course Materials  Exercises  Glossary and Formula Appendices

15. 15 © 2012 InfoComm International Acknowledgements Infocomm International is grateful to the many industry experts who contributed their time to provide content and examples and to review materials. Companies and professional designations reflect those at the individuals time of involvement. Thank you to the Professional Education & Training Committee (PETC) and InfoComm Academy Faculty members.