1. Unit 2 – Tasks 4 & 5

2. Lesson Objectives  To be able to define Human Resources Management  To know the key parts associated with human resource management  To be able to apply HR to your business and evaluate the effects they have

3. Starter You are in year 1 and you have applied for 6 form job (Joe does now) starting in September for your gap year. 1. Write down 3 questions you would expect to be asked in that interview (3 mins) 2. With a partner take it in turns to interview each other using your questions 3. Discuss the outcomes as a class, leading on to the roles of the Human Resources department

4. Human Resource Management Productivity Motivation Recruitment and Selection Employment legislation Discipline Development Reward Systems Training Trade Unions Copy this diagram down into your assignment but make it look presentable – The next part of this assignment requires you to discuss each element

5. Recruitment  The process by which a job vacancy is identified and potential employees are notified.  Recruitment process is subject to employment law.  Forms of recruitment through advertising in newspapers, magazines, internal vacancy lists and commonly today...internet.  A Job description is created. Outlines role of the job holder.  A Person Specification is given. Outline of the skills and qualities required of the post holder.  Applicants then apply using CV and covering letter.

6. Selection  The process of assessing candidates and appointing a post holder – The order: 1. Applicants short listed 2. Selection process. Can consist of: ○ Interview- most common method ○ Psychometric testing – assessing personality ○ Aptitude testing – assessing the skills of applicants ○ In-tray exercise - activity based around what the job requires ○ Presentation

7. Employment Legislation  Increasingly important aspect of HRM role  Adds to the cost of the business  Even in a small business such as a salon, the chemicals have to be carefully stored and handled to protect the employees. Discrimination Contract Health and safety

8. TASK - Discrimination and Contract Law  In pairs decide one person to research discrimination in employment and the other to research contract law.  Only need a brief explanation of the areas this refers to and what a business needs to be aware of.

9. Discipline  Firms cannot just ‘sack’ workers  Wide range of procedures and steps in dealing with workplace conflict Informal meetings Formal meetings Verbal warnings Written warnings Grievance procedures Working with external agencies

10. Development  Developing the employee can be regarded as investing in a valuable asset A source of motivation A source of helping the employee fulfil potential

11. Training  Similar to development: Provides new skills for the employee Keeps the employee up to date with changes in the field Aims to improve efficiency Can be external or ‘in-house’

12. Reward Systems  The system of pay and benefits used by the firm to reward workers  Money not the only method  Fringe benefits  Flexibility at work  Holidays, etc

13. Trade Unions  Find a definition of Trade Unions  Importance of building relationships with employee representatives  Role of Trade Unions has changed  Importance of consultation and negotiation and working with trade unions  Contributes to smooth change management and leadership

14. Productivity  Measuring performance :  How to value the workers contribution  Difficulty in measuring some types of output – especially in the service industry  Appraisal Meant to be non-judgmental Involves the worker and a nominated appraiser Agreeing strengths, weaknesses and ways forward to help both employee and organisation Usually every 6 months but can vary