1. Session C-32 SAIG Mailbox Tools: EDconnect 7.2 and TDCommunityManager (TDCM) Hands-on Reza Venegas U.S. Department of Education Sue Rager Vangent

2. 2 Agenda SAIG System Overview SAIG Suite Components SAIG System Security Understanding Mailbox Storage Hands-on

3. 3 SAIG System Overview PC Users EDconnect PC Users EDconnect Mainframe & Midrange Users TDClient Mainframe & Midrange Users TDClient SAIG Mailbox Internet SSL 3.0 FMS COD CPS NSLDS CSB FMS COD CPS NSLDS CSB https://www.saigportal.ed.gov 3rd Party Servicers FSA Application Systems Postsecondary Institution State Scholarship/ Guaranty Agency

4. 4 SAIG Suite Components EDconnect - PC software used to send and receive data TDCommunity Manager (TDCM) – Web tool used for tracking data sent and received on SAIG TDClient – Mainframe and Mid-Range Client software used to send and receive data

5. 5 EDconnect v7.2 Windows based software used to transmit TitleIV data. Download software at http://fsadownload.ed.gov/softedcon nect.htm

6. 6 TDCommunity Manager (TDCM) TDCM - view network traffic in your SAIG mailbox Internet address: https://www.saigportal.ed.gov Download the TDCM User’s Guide at http://fsadownload.ed.gov/softedconnect.htm

7. 7 TDClient Download the Host Communication Guide from the web at http://fsadownload.ed.gov/mainframeguide.htm Request TDClient software via CPS/SAIG Technical Support at 800-330-5947 Create JCL or Scripts to execute TDClient –Installation, setup questions? Contact CPS/SAIG Technical Support

8. 8 SAIG System Security EDconnect –Password changes User Local Network –Setting up multiple users Synchronize network Password across multiple platforms –EDconnect –TDClient –TDCM

9. 9 SAIG System Security Network Password Rules Must begin with an alpha character Must be a minimum length of eight characters Must contain at least one upper case and one lower case alpha character, plus one numeric character Cannot be any of the last five passwords used User will be locked out after three failures (Call CPS/SAIG Technical Support to reset password or wait 30 minutes for lock to clear) Can contain special keyboard characters, such as @, #, $

10. 10 Understanding File Storage SAIG Mailboxes EDconnect Software  Mailbox Query View (available status)  Received File View (received status) EDconnect Software  Mailbox Query View (available status)  Received File View (received status) TDCM Web Tool  Messages Tab (view only)  Archive Tab (restore files) TDCM Web Tool  Messages Tab (view only)  Archive Tab (restore files) Available Files Database Archived Files Database

11. 11 Understanding File Storage Available Files Database Files in Available status and < 180 days old Files in Received status and < 10 days old Files Restored from Archive Archive Files Database Received files => 10 days and < 180 days old

12. 12 Beyond the Basics Activity Log – Investigating transmission errors – Verifying transmissions Receiving files to multiple folders Restoring files

13. 13 EDconnect & TDCM – Hands-on EDconnect Security View to change passwords Populating the Transmission Queue Query and Receive file Views Activity Log view TDCM Message Tab to view files and change status of file Archive Tab to restore files so they may be received again Tips & Tricks

14. 14 Contact Information We appreciate your feedback and comments. We can be reached at: CPS/SAIG Technical Support Phone: 800-330-5947 Email: cpssaig@ed.govcpssaig@ed.gov Reza.Venegas@ed.gov