1. Nonverbal Communication Speaks Loudly

2. Purposes of Nonverbal Comm To accent To complement To contradict To regulate To repeat To substitute

3. Nonverbal Language Characteristics include: Subconscious- all of those gestures you do when you don’t realize it Contextual- depends on the situation surrounding the message sent Ambiguous- open to interpretation, sometimes confusing Cultural- depends on the origin or background of those communicating

4. Nonverbal Language The first thing people notice about you is your appearance which can create that positive professional image. Dress- professional vs. social situations- classic, clean, conservative Grooming- hair, face, hands

5. Nonverbal Language A positive professional image consists of: Confidence- a strong voice and an attentive & positive attitude Poise- unhesitating speech and the ability to read a situation and react appropriately Assertiveness- strong sense of purpose Immediacy- approachable, friendly & open

6. Body Language Facial Expressions The eyes Space Touch Appearance Height Weight Hair length, color, & style Posture www.madonnamusic.com

7. Facial Communication Faces may express Happiness Surprise Fear Anger Sadness Disgust Contempt Interest

8. Eye Communication Functions of eye contact Seek feedback Open the channel Signal the nature of the relationship Psychologically lessen physical distance Functions of eye avoidance Maintain privacy Signal lack of interest Avoid unpleasant stimuli Heighten other senses

9. Spatial Communication Proxemics—use of space for spatial distance Public distance- 12 ft to 25 ft or more Social distance- 4 ft to 12 ft Personal distance- 18 in. to 4 ft Intimate distance- Up to 18 in. from your body

10. Space Communication Territoriality—the way you protect your space Primary territory Secondary territory Public territory Markers

11. Touch Communication The most primitive form of communication. Positive feelings, such as support, appreciation, inclusion, affection, trust Intention to play, such as tickling Control, such as for attention or compliance Ritualistic, such as greetings and departures Task-related, such as checking for a fever, helping someone out of the car, etc. Touch avoidance is directly related to communication apprehension. /

12. The second thing people usually use to make impressions is the voice. There are nonverbal cues given in the voice which, with practice, you can use to create that positive professional image.

13. Paralanguage: The Vocal Channel The vocal, but nonverbal, dimension of speech. It’s how you say it. Judgments about people. Judgments about communication effectiveness.

14. Paralanguage cont. Certain aspects of your voice also make up nonverbal language: Pitch- highness or lowness- relates emotion or maturity Volume- ability to be heard- relates confidence Tone- vocal quality- relates pleasantness and richness Duration- rate & tempo- relates ability to be understood & interest of listener

15. Silence Allows the speaker time to think Seems to prepare the receiver for the importance of the message Can be used as a weapon May be a response to personal anxiety or threats May prevent communication May communicate emotional response May be used when you have nothing to say

16. Time Communication Chronemics--how time is organized, reacted to, and used to communicate Time orientation is dependent upon socioeconomic class, culture, and personal experiences

17. Smell Communication Olfactics is the study of smell, such as aromatherapy Attraction Taste Memory Identification

18. Culture and Nonverbal Communication Heavily influenced by culture Different cultures assign different meanings (such as eye contact, color, touch, use of silence, time orientation, etc.) www.madonnaland.com

19. Professional Dress Attire Assignment Each student is to create their own collage showing proper Interview Dress Attire that will let the employer know that they are serious about the job. Must feature: –At least 10 pictures total: Must have 2 shirts, 2 pants/skirt, 2 shoes, 1 Prominent Total Body Picture of you in the attire(larger than the others) The rest can be accessories you’d like or wouldn’t mind GIRLS ONLY: 1 Dress equals shirt and pants –The Prominent Picture must be labeled with your name at the bottom of the photo –Collage must use all space on slide before uploading file to moodle (stretch pics to fit evenly together.) John Smith