1. Ordering Breakfast by Phone Receptionist: Reception.( 接待處 ) Can I help you, sir? Guest: Yes, please. I forgot to fill out( 填寫 ) my breakfast order card( 點單 ). Receptionist: Don’t worry. You can still order by phone, sir. Guest: Good. My wife and I would like hams( 火腿 ) and eggs, fresh milk and some cornflakes( 玉米片 ). corn: 玉米 flake: 薄片 Ordering a Meal by Phone 電話訂餐 (1)

2. Receptionist: Would you like something else? Guest: Well, I’d(would) like some juice. Receptionist: What kind of juice would you like? Guest: Grapefruit( 葡萄柚 ) juice and orange juice, please.  grapes: 葡萄 a bunch of grapes Receptionist: OK. When would you like your breakfast? Guest: As soon as possible. We’re somewhat( 有 一點 ) hungry.  ASAP: 越快越好 Ordering a Meal by Phone 電話訂餐 (1)

3. Receptionist: Your name and room number, please. Guest: Clinton in 1201. Receptionist: All right. Mr. Clinton, your order is two hams and eggs, two glasses of fresh milk, one grapefruit juice and orange juice, and some cornflakes, right? Guest: Sure. By the way( 喔, 對了 ), do I need to phone Room Service again? Ordering a Meal by Phone 電話訂餐 (1)

4. Receptionist: Oh, no bother( 打擾 ). 別操心！ Mr. Clinton. I’ll take care of ( 負責 ; 處理 ) everything for you. Guest: It’s nice of you. Thank you very much. Receptionist: You’re welcome. Ordering a Meal by Phone 電話訂餐 (1)

5. Receptionist: Reception. Can I help you, ma’am? (madam: 女士 ) Guest: Yes, I phoned(= called) Room Service just now, but nobody answered( 回答 ; 接應 ). Receptionist: Sure? Then what can I do for you? Guest: Id like some food. Ordering a Meal on the Phone(2)

6. Receptionist: OK. I can take your order, too. 我也可以替您點餐 Have you seen the Room Service menu? Guest: Yep, I’ve seen it. I’d like a sirloin steak( 沙朗牛排 : 牛腰上部的肉 ), and my husband wants a pepper( 胡椒 ) steak, both with chips( 薯片 ) and spinach( 菠菜 ). Receptionist: How do you like them? Ordering a Meal on the Phone(2)

7. Guest: Sirloin steak rare( 三分熟的 ) and pepper steak medium( 五分熟的 ). Receptionist: And then? 然後呢 ? Guest: A tomato salad and a vegetable salad. Receptionist: Would you like some desserts( 甜點 )? Guest: Nope, but could you send up( 送上 來 ) a fruit basket( 籃子 ) with bananas, kiwifruits( 奇異果 ) and papayas( 木瓜 )? Ordering a Meal on the Phone(2)

8. Receptionist: No problem. Will there be anything else? Guest: Oh, yes. Two Cokes and a hot pot( 壺 ) of coffee. And that’s all. 完畢 Receptionist: All right. Let me confirm( 確 認 ) your order. A rare sirloin steak, medium pepper steak, a fruit basket with bananas, kiwifruits and papayas, two Cokes and a hot pot of coffee, right? Guest: Correct. 正確無誤 Ordering a Meal on the Phone(2)

9. Room Service: Hello, Room Service. May I help you? Guest: Hello, I’d like to order my dinner. Room Service: Okay, sir. Guest: What’s Today’s Special? 今日特餐 RS: Today’s special is braised( 燜 / 燉 ) beef with onions( 洋蔥 ). Guest: All right. I’d like a tomato and lettuce( 萵苣 ) salad, too. Ordering Dinner on the Phone(3 )

10. RS: What kind of dressing( 沙拉醬 ) would you like? Guest: Thousand Island, please. 千島醬 RS: And what to follow? 接下來要什麼 ? Guest: What soups do you serve( 供應 )? RS: Corn chowder( 玉米濃湯 ) and pumpkin soup. 南瓜湯 Guest: Corn chowder, please. RS: Would you like some fruit? Ordering Dinner on the Phone(3 )

11. Guest: No, but give me a hot pot of coffee. RS: Yes, sir. Anything else? Guest: No, that’s all. RS: May I have your room number, please? Guest: 1089. RS: What you order( 您的點餐 ) will be served( 供應 ) within twenty minutes. Guest: All right. Thank you. RS: You’re welcome. Ordering Dinner on the Phone(3 )