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Klicka här för att ändra format på bakgrundstexten
School Report Universum IDEAL™ Employer Survey 2008 – Undergraduate Edition Kansas State University Klicka här för att ändra format på bakgrundstexten Nivå två Nivå tre Nivå fyra Nivå fem 1
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Universum Operates Globally
Europe Austria Belgium Czech Republic Denmark Finland France Germany Greece Hungary Ireland Italy Netherlands Norway Poland Portugal Romania Russia Slovakia Spain Sweden Switzerland UK Asia China Hong Kong India Japan Singapore North America Canada United States Africa South Africa UNIVERSUM: The Global Employer Branding Leader. As thought leaders, we drive the industry forward, having focused exclusively on Employer Branding (EB) for 20 years. We are a trusted partner to over 500 clients worldwide including the majority of Fortune 100 companies. We help employers understand, attract future, and retain current and IDEAL™ employees. Our full-solution media portfolio - consisting of 40 employer branding publications, ads, top company videos and events - guides our audience of highly educated talent in their search to identify their IDEAL™ Employers. Oceania Australia 2
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Universum Rankings & Trends in the Press
Featured Annually in Top Global Media Including: Fortune Forbes Business Week Wall Street Journal New York Times MBA Jungle Jungle Campus The Black Collegian The Financial Times The Economist Harper’s CNN CNBC FOX Bloomberg Financial Hundreds of regional publications 3
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School Offering Research Branding Career Resources
IDEAL™ Employer Research School specific findings provided Free with partnership Diversity edition Undergraduate edition MBA edition PhD edition Global editions 5 Continents 31 Countries 800 Universities 230,000 Respondents Custom Research Salary Survey Topic Specific Studies Employment Study Custom Media Solutions Communication plan creation Communication material creation Custom Videos Brochures Websites E-Newsletters Custom events Consulting School specific projects Print WetFeet Insider Guides Jungle Campus MBAJungle Custom profiles Video CareerTV shows CareerTV videos Events MBA Jungle Business Plan Challenge MBA Poker Tournament Web WetFeet Career Resource Sites School Close Ups WetFeet.com CareerTV.com MasterGuide.org Student Career Profile Internshipprograms.com
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Research Partnership Process IDEAL™ Employer Survey Findings
School Partnerships Research Partnership Process IDEAL™ Employer Survey Findings A Universum contact will send you the pre-written message, including the live link to the survey You can customize the message for best response from your campus We monitor the number of responses and contact you if a reminder message is necessary All students are entered into Universum Sweepstakes with prizes in travel, entertainment and electronics To further encourage participation, 30 students from each school have the option of choosing one of the following incentives: Donate life-saving vaccine to children in developing countries Have your carbon footprint removed by off-setting 150 lb of CO2 Donate to the U.S. Fund for UNICEF Receive a gift certificate from GiveFun.com Student Demographics/Expectations Who are you as a student? What are you studying? Ethnicity? Gender? GMAT? GPA? Industry Preferences? Benefits? Base salary? Bonuses? Internship compensations? IDEALTM Employers Who are your IDEALTM Employers? What do you associate with them? How did you learn about them? Communication and Recruitment Process What do you want to know? Where do you find information? Image Influencers? Career Fairs? Presentations? Websites? Organization Brochures? Key Findings are available specific to your school which can be used internally and at your recruiter kick-off days
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Universum Research UNDERGRADUATE MBA PHD DIVERSITY
Over 250,000 students in Global reach - approximately 50,000 in the United States UNDERGRADUATE 43,313 Respondents 195 Schools 13th Annual Edition Quantitative MBA 5,769 Respondents 52 Programs 14th Annual Edition Quantitative PHD 1,125 Respondents 4 Programs 1st Annual Edition Quantitative DIVERSITY 17,914 Respondents 154 Schools 9th Annual Edition Quantitative INCENTIVES: Donate life-saving vaccine to children in developing countries; Help slow down global warming by off setting 150lbs of CO2; Donate $5 to the U.S. Fund for UNICEF; Receive a $5 gift certificate from GiveFun.com 6
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Agenda 1 2 3 4 5 6 7 8 Introduction & Survey Methodology
IDEAL™ Employer Rankings School Career Center Feedback The Students' Profile The Students’ Workplace Preferences The Students' Employer Preferences Communication With Your Target Students Appendix - IDEAL™ Employer Rankings 1 2 3 4 5 6 7 8 7
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Introduction & Survey Methodology
1 School Report Klicka här för att ändra format på bakgrundstexten Nivå två Nivå tre Nivå fyra Nivå fem Introduction & Survey Methodology The Universum IDEAL™ Employer Survey – 2008 Edition 8 8 Copyright Universum 2008 Copyright Universum 2008 8
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State of the Market 1 Slow US GDP Growth and Tight Labor Market :
Quarterly GDP growth in the United States slowed considerably to close 2007 (0.6% in Quarter 4), and low growth continued in Quarter 1 of 2008 (also 0.6%) Unemployment increased during 2007 (4.5% in Quarter 1 to 4.8% in Quarter 4). Employment figures (jobs created) also show a negative trend from Quarter 4 in 2007 (241,000 jobs created) to Quarter 1 in 2008 (240,000 jobs lost). The recent performance of the US economy and market downturn will have on impact on Undergraduate employer buying choices. We anticipate that strong undergraduate interest in government and healthcare (top two industry choices in 2008) will continue as students assess how industries and companies project a strong hiring presence amidst the forecasted economic downturn. Impact on Society and Industry Choices: Based on Universum’s 2008 IDEAL™ Employer Survey, Undergraduates continue to look for careers in industries that are connected to impact on society. In 2008, “Government” (16%) and “Healthcare” (14%) were selected by undergraduates as their top industries (both were ranked #1 and #2 in 2007) Notably, in 2008 “Accounting” increased from the #10 to #3 industry (12% vs. 8% in 2007) Although students identify prioritize a number of career goals related to impact on society (see below), “education/teaching” dropped as an industry choice in 2008 to 11% (14% and ranked #3 in 2007). Similarly, “not-for-profit” slipped from 10% in 2007 to 9% in 2008. 9
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State of the Market (cont.)
1 Career Goals- Work/Life Balance and Feeling Connected: When prioritizing their career goals, Undergraduates look to combine work/life balance and social responsibility with job stability. #1: “Work/life Balance” remains the top career goal among Undergraduates (64% in 2008; an increase from 58% in 2007). Both Females and Males in 2008 increase their selection of this goal (Males- plus 6%; Females- plus 5%) #2: Related to Undergraduates desire to impact society, respondents rank “dedicated to a cause or feel that I am serving a greater good” as their third most important career goal (45% in 2008; significantly up from 29% in 2007). #3: Undergraduates also want job stability: 45% of respondents (50% female vs. 39% male) select “to be secure or stable in my job” to round out their top three selections. Millennial Trends Continue: When evaluating the image of IDEAL™ employers, 2008 respondents place significant emphasis on “good reputation” (58%) and “high ethical standards” (52%) vs. “financial strength” (ranked #3 at 28%). Job Characteristics: Undergraduates reiterate their desire for stability- “secure employment” (42%)- while “Professional training/development” (39%) and “flexible working conditions” (37%) round out the top three. 10
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Methodology 1 The Questionnaire: The List Of Employers:
Created with 20 years of experience, extensive research within HR, focus groups and communication with both our clients and students A new framework has been developed – The Drivers of Employer Attractiveness Global perspective – local insight Comprised of closed-ended questions with an extensive list of alternatives and an ‘Other’ option and open-ended questions that provide qualitative data. The List Of Employers: Composition of Universum’s knowledge of each market, evaluations of the last year’s list, extensive market analysis complemented by information derived from discussions with clients, educational institutions, students’ “write-ins”. School Selection: Developed through dialog with Universum’s corporate partners and feedback on which campuses they recruit from via our annual Employer Feedback Survey. The Data Collection: 95 % conducted via an online survey, additional paper surveys collected at some key campuses. The on-line link has been distributed mainly via university contacts (career centers and the educational institutions), the Universum Panel and various local partners. Target Students: University students from all educational years within each target group. Weighting: In our data collection we set targets on educational institutions. As employer preferences differ between Universities, we weigh the data to reflect these differences. 30 Respondents: The Universum Surveys use small groups of respondents (samples) to draw conclusions about larger groups of respondents (populations). Universum follows standard academic guidelines regarding sample size and composition. For example, under most conditions, a sample of 30 is large enough to draw statistically significant conclusions about the population regardless of its size. Consequently, we require that all Universum samples have at least 30 respondents. 11 11
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The Participating Students
1 Kansas State University Overall: Number of respondents: 233 Base of the group: All Undergraduate students at Kansas State University Undergraduate Overall: Number of respondents: 43313 Base of the group: All Undergraduate students in the survey Undergraduate Diversity: Number of respondents: 14613 Base of the group: All diverse Undergraduate students in the survey
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IDEAL™ Employer Rankings
2 School Report IDEAL™ Employer Rankings The Universum IDEAL™ Employer Survey – 2008 Edition 13 13 Copyright Universum 2008 Copyright Universum 2008 13
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IDEAL™ Employer Rankings
2 IDEAL™ Employer Rankings: IDEAL™ Employer Rankings First Choice Rankings Top Findings – Employer Rankings 2 Think about: What differentiates your students from the other students? Are the most attractive employers also the ones that are most active on your campus? How can employers improve their position among the students? What actions can be taken? Do they have to improve their visibility or have to focus on building a stronger employer brand? 14
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IDEAL™ Employer Ranking – Top 30 (Kansas State University Overall)
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IDEAL™ Employer Ranking – Top 30 (Undergraduate Overall)
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IDEAL™ Employer Ranking – Top 30 (Undergraduate Diversity)
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First Choice IDEAL™ Employer Ranking – Top 30 (Kansas State University Overall)
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First Choice IDEAL™ Employer Ranking – Top 30 (Undergraduate Overall)
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First Choice IDEAL™ Employer Ranking – Top 30 (Undergraduate Diversity)
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Top Findings – Employer Rankings (Kansas State University Overall)
2 IDEAL™ Employer Ranking: Walt Disney NASA Apple Computer Considered Employer Ranking: Walt Disney Google NASA First Choice Ranking: Teach for America Walt Disney Apple Computer Potential Applicants’ Ranking: Cargill Apple Computer Lockheed Martin Corporation
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Top Findings – Employer Rankings (Undergraduate Overall)
2 IDEAL™ Employer Ranking: Google Walt Disney Apple Computer Considered Employer Ranking: Google Walt Disney Apple Computer First Choice Ranking: Google Walt Disney Ernst & Young Potential Applicants’ Ranking: Ernst & Young Deloitte PricewaterhouseCoopers 22
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Top Findings – Employer Rankings (Undergraduate Diversity)
2 IDEAL™ Employer Ranking: Google Walt Disney Goldman Sachs Considered Employer Ranking: Google Walt Disney Microsoft First Choice Ranking: Google Goldman Sachs Walt Disney Potential Applicants’ Ranking: Goldman Sachs Ernst & Young Google 23
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School Career Center Feedback
3 School Report Klicka här för att ändra format på bakgrundstexten Nivå två Nivå tre Nivå fyra Nivå fem School Career Center Feedback The Universum IDEAL™ Employer Survey – 2008 Edition 24 Copyright Universum 2008 Copyright Universum 2008
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Visit to the Campus Career Services’ Office & Use of the Website
3 Have you visited your campus career services office? Have you used the career services website? 25 25
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Attended Workshops/Events arranged by the Career Services
3 Have you attended workshops/events organized by your campus career services office? 26 26
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Satisfaction of the Career Services’ Services
3 If you have used the services listed below, please rate how satisfied you were with each service. 1 = Not at all satisfied, 5 = Very satisfied Career advising (self assessment, testing, etc.) Employment advising (resume/interview assistance, job search, etc.) Professional/graduate/post-graduate school advising 27 27
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Satisfaction of the Career Services’ Services
3 If you have used the services listed below, please rate how satisfied you were with each service. 1 = Not at all satisfied, 5 = Very satisfied Career/job fairs Job postings Resource materials (print, video, or online) 28 28
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Satisfaction of the Career Services’ Services
3 If you have used the services listed below, please rate how satisfied you were with each service. 1 = Not at all satisfied, 5 = Very satisfied Career services website Workshops (resume writing, interviewing, etc.) Employer information sessions 29 29
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The Universum IDEAL™ Employer Survey – 2008 Edition
4 School Report Klicka här för att ändra format på bakgrundstexten Nivå två Nivå tre Nivå fyra Nivå fem The Students' Profile The Universum IDEAL™ Employer Survey – 2008 Edition 30 30 Copyright Universum 2008 Copyright Universum 2008 30
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The Students’ Profile 4 4 The Students’ Profile: Preferred Industries
Preferred Departments Career Goals Decision Factors Compensation Personality Characteristics Top Findings – The Students’ Profile 4 Think about: What industries are the most attractive? Are there gender issues? If an industry as a whole is seen as unattractive, employers could achieve good results by promoting the industry rather than their company or organization. Which departments are regarded as most attractive? Does this match the employers recruiting needs? Are they likely to be facing challenges recruiting to certain departments? What are the students’ career goals and salary expectations? Can the employers provide them with the opportunity to achieve these goals and salary expectations? Is this communicated to the students? Who influences their career decisions the most? 31
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Preferred Industries 3 In which industry would you ideally want to work when choosing your first employment after graduation? Preferred Industries (Kansas State University Overall): Preferred Industries (Undergraduate Overall): Preferred Industries (Undergraduate Diversity):
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Preferred Departments
3 In which department would you ideally want to work when choosing your first employment? Preferred Departments (Kansas State University Overall): Preferred Departments (Undergraduate Overall): Preferred Departments (Undergraduate Diversity): 33
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Career Goals 3 Top 5 – Career Goals (Kansas State University Overall):
Below is a list of 9 possible career goals. Which are most important to you? Top 5 – Career Goals (Kansas State University Overall): To have work/life balance (71%) To be dedicated to a cause or to feel that I am serving a greater good (55%) To be secure or stable in my job (47%) To be competitively or intellectually challenged (36%) To be a leader or manager of people (29%) Top 5 – Career Goals (Undergraduate Overall): To have work/life balance (64%) To be secure or stable in my job (45%) To be dedicated to a cause or to feel that I am serving a greater good (45%) To be competitively or intellectually challenged (39%) To be a leader or manager of people (33%) Top 5 Career Goals (Undergraduate Diversity): To have work/life balance (59%) To be secure or stable in my job (46%) To be dedicated to a cause or to feel that I am serving a greater good (43%) To be a leader or manager of people (36%) To be competitively or intellectually challenged (35%)
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Influence Career 3 Who most influences you career decisions? Top 5 – Influences on the Students’ Career Decisions (Kansas State University Overall): Family (parents, children) (38%) Spouse/partner (29%) Other (8%) Friends (8%) Professor (former or current) (7%) Top 5 – Influences on the Students’ Career Decisions (Undergraduate Overall): Family (parents, children) (45%) Other (11%) Spouse/partner (11%) Friends (7%) Professor (former or current) (7%) Top 5 – Influences on the Students’ Career Decisions (Undergraduate Diversity): Family (parents, children) (44%) Other (12%) Friends (8%) Professor (former or current) (7%) Colleagues (7%)
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Compensation 3 In your final decision to accept or reject an offer, please indicate which of the following compensation elements you value most? The Most Popular Compensations (Kansas State University Overall): Health insurance (58%) Annual base salary (49%) Retirement plan: 401K/403B (38%) Tuition reimbursement: Future Studies (20%) Vacation day allowance (20%) The Most Popular Compensations (Undergraduate Overall): Annual base salary (53%) Health insurance (49%) Retirement plan: 401K/403B (31%) Tuition reimbursement: Future Studies (20%) Vacation day allowance (17%) The Most Popular Compensations (Undergraduate Diversity): Annual base salary (51%) Health insurance (45%) Retirement plan: 401K/403B (28%) Tuition reimbursement: Future Studies (22%) Paid holidays (17%)
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Salary Expectations 3 What base salary do you expect at your first job after graduation and five years after graduation? (Annual salary in USD) Kansas State University Overall: $ (First year) $ (Five years) Undergraduate Overall: $ (First year) $ (Five years) Undergraduate Diversity: $ (First year) $ (Five years)
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Personality Characteristics
3 High score Low score Goal Achievers Highly driven by goal achievement Thrive in competitive situations Will assume additional responsibilities if they can be promoted as a result Prefers straightforward and well-defined tasks Are not motivated by competition or stretch assignments Reluctant to initiate new projects or be innovators in the group Relationship Builders Enjoys working with others Motivated by team-building activities, and work-related social events Offers support readily and networks easily Prefers minimal interpersonal interaction with others at work Generally excluded from informal networks Influencers Highly motivated by opportunities to take control, influence decisions and direct the work of other people Tends to assume leadership roles very naturally Prefer not to take leadership roles when working in a group Are not motivated by indicators of power or authority (e.g. lofty job titles) Independent Performers Motivated by work which offers freedom and autonomy Rules or directives from supervisors can be de-motivating for these individuals Are comfortable in work settings where they can rely on the opinions and input from colleagues and supervisors May find independent work too isolating
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Personality Characteristics
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Top Findings – The Students’ Profile (Kansas State University Overall)
3 Gender: 65% women & 35% men Nationality: 10% non-American citizens GPA: Average: 3,3 International Cities: Sydney (15%) London (14%) Paris (13%) Year of Study: Studying their 3,8 year US Cities: Denver (16%) Chicago (13%) New York (10%) Ethnic Background: White/Caucasian (92%) I do not wish to say (2%) American Indian/Alaskan Native (2%) Latino/Hispanic (2%) Asian (1%) Black/African American (1%) Middle Eastern (1%)
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Top Findings – The Students’ Profile (Undergraduate Overall)
3 Gender: 63% women & 37% men Nationality: 24% non-American citizens GPA: Average: 3,4 International Cities: London (23%) Paris (10%) Sydney (8%) US Cities: New York (21%) San Francisco- Bay Area (8%) Los Angeles (7%) Year of Study: Studying their 2,9 year Ethnic Background: White/Caucasian (66%) Asian (12%) Black/African American (10%) Latino/Hispanic (8%) I do not wish to say (3%) Asian-Indian (3%) Other (2%) 41
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Top Findings – The Students’ Profile (Undergraduate Diversity)
3 Gender: 63% women & 37% men Nationality: 50%non-American citizens GPA: Average: 3,3 International Cities: London (18%) Paris (10%) Tokyo (8%) US Cities: New York (26%) San Francisco- Bay Area (10%) Los Angeles (9%) Year of Study: Studying their 2,8 year Ethnic Background: Asian (37%) Black/African American (24%) Latino/Hispanic (23%) White/Caucasian (16%) Asian-Indian (9%) American Indian/Alaskan Native (5%) Middle Eastern (4%) 42
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The Students’ Workplace Preferences
5 School Report Klicka här för att ändra format på bakgrundstexten Nivå två Nivå tre Nivå fyra Nivå fem The Students’ Workplace Preferences The Universum IDEAL™ Employer Survey – 2008 Edition 43 43 Copyright Universum 2008 Copyright Universum 2008 43
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The Students’ Workplace Preferences
5 Work Place Preferences: Work-Life Balance Training Internships Rotational Programs 5 Think about: What do your students expect from their IDEAL™ Employers when it comes to work-life balance? Do they offer a flexible working environment? Are their employees given the opportunity to balance between their personal life and their career? What do they do to promote that? Are the employers ready for the Millennials? Do they have successful training in place? Will they be able to dedicate enough time to this group of very demanding employees? How do students perceive the employers internships? Do the internships get the exposure they need and expect? Do students who have an internship with the employers go back on campus talking about the great experience they had? Do the employers offer rotational programs? Do they give students an opportunity to learn where they can be most successful within your organization? 44
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Work-Life Balance 4 Top 5 (Kansas State University Overall):
What should an employer offer to promote better work-life balance? Top 5 (Kansas State University Overall): Flex time (45%) More vacation days (41%) Health and Fitness facilities (38%) Maternity leave options (31%) Childcare options (28%) Top 5 (Undergraduate Overall): Flex time (38%) More vacation days (37%) Health and Fitness facilities (28%) Childcare options (22%) Maternity leave options (21%) Top 5 (Undergraduate Diversity): Flex time (39%) More vacation days (37%) Health and Fitness facilities (27%) Childcare options (22%) Maternity leave options (19%)
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Training 4 What type of training provided by your employer is most important to you at your first job after graduation? Top 5 (Kansas State University Overall): Leadership Training (29%) Technical Training Related to Specific Job Function (29%) Presentation Skills Training (19%) Other (10%) Other Communication Skills Training (10%) Top 5 (Undergraduate Overall): Technical Training Related to Specific Job Function (47%) Leadership Training (27%) Presentation Skills Training (8%) Other Communication Skills Training (7%) Software Training (4%) Top 5 (Undergraduate Diversity): Technical Training Related to Specific Job Function (45%) Leadership Training (26%) Other Communication Skills Training (10%) Presentation Skills Training (9%) Software Training (5%)
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Best Internship 4 Which organizations’ internship has the best reputation? (Top of Mind) Top 5 (Undergraduate Overall): Goldman Sachs (13%) Google (9%) PricewaterhouseCoopers (6%) Walt Disney (6%) Deloitte (4%) Top 5 (Undergraduate Diversity): Goldman Sachs (15%) Google (9%) Walt Disney (5%) PricewaterhouseCoopers (4%) Deloitte (4%) 47
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Internships – Popular Attributes & Follow-ups
4 What do you find most important that an employer offers in an internship? How should a company interact with you after your internship? Popular attributes (Kansas State University Overall): Internship Follow-up (Kansas State University Overall): Continued personal relationship with internship mentor (58%) Consistent post-internship communications (42%) Do not have to go through the formal recruitment process (29%) Job orientation/training (29%) Opportunity for full-time employment (26%) Relocation/Housing assistance (26%) Popular attributes (Undergraduate Overall): Internship Follow-up (Undergraduate Overall): Continued personal relationship with internship mentor (47%) Consistent post-internship communications (34%) Do not have to go through the formal recruitment process (32%) Opportunity for full-time employment (35%) Good employer reference (31%) Job orientation/training (29%) Popular attributes (Undergraduate Diversity): Internship Follow-up (Undergraduate Diversity): Continued personal relationship with internship mentor (48%) Consistent post-internship communications (36%) Do not have to go through the formal recruitment process (29%) Opportunity for full-time employment (38%) Good employer reference (29%) Job orientation/training (29%) 48 48
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Best Rotational Programs
4 Which organizations’ best rotational program has the best reputation? (Top of Mind) Top 5 (Undergraduate Overall): General Electric (9%) Google (6%) Goldman Sachs (5%) KPMG (4%) Johnson & Johnson (3%) Top 5 (Undergraduate Diversity): General Electric (9%) Goldman Sachs (7%) Google (5%) JPMorgan (4%) Citigroup (currently Citi) (3%) 49 49
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Rotational Programs – Popular Attributes & Interest
4 Which factors are most important to you when choosing a rotational program? Popular attributes (Kansas State University Overall): 29% of the students are interested in a Rotational Program Ability to see a project through (32%) Provides numerous learning opportunities (27%) Competitive compensation (23%) Popular attributes (Undergraduate Overall): Provides numerous learning opportunities (22%) Competitive compensation (21%) Challenging assignments (18%) 43% of the students are interested in a Rotational Program Popular attributes (Undergraduate Diversity): Provides numerous learning opportunities (23%) Competitive compensation (20%) Exposure to various lines of business (17%) 53% of the students are interested in a Rotational Program
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The Students' Employer Preferences
6 School Report Klicka här för att ändra format på bakgrundstexten Nivå två Nivå tre Nivå fyra Nivå fem The Students' Employer Preferences The Universum IDEAL™ Employer Survey – 2008 Edition 51 51 Copyright Universum 2008 Copyright Universum 2008 51
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The Students' Employer Preferences
6 Employer Preferences: Importance of the Drivers of Employer Attractiveness The Employer Brand Image The Employer Value Proposition Important Attributes – Overall and within Each Driver 6 Think about: Are the components that employers are focusing on important and attractive to the students? Or are they wasting time and money communicating things that are not that important to the students? Are there other attributes that are attractive to students that they can deliver on? Should these be included in their external communication? As in any branding effort, they need to keep in mind that the preferences and goals of the students vary greatly amongst different sub-segments. 52
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Identifying and Expanding Your EVP
5 Employer Value Proposition (EVP) An employer’s associations and offerings to its current and potential employees that differentiate it from Recruitment Competitors. Phase 1. Identifying your EVP Phase 2. Expanding your EVP The goal of this process is to identify the set of values that are true for all three groups and that are locally adaptable for either a specific target group or country. It is important to convey your true “Employer Value Proposition" – who you are as an employer, the totality of your culture, systems, attitudes, and employee relationship. 53
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The Drivers of Employer Attractiveness
5 Employer Brand Image Employer Value Proposition Employer Reputation & Image The attributes of the employer as an organization Job Characteristics The content and demands of the job, including the learning opportunities provided by the job People & Culture The social environment and attributes of the workplace Remuneration & Advancement Opportunities The monetary compensation and other benefits, now and in the future
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The Ten Most Important Attributes:
Overall Importance of the Drivers of Employer Attractiveness (Kansas State University Overall) 5 The students were asked to rate the importance of the four Drivers of Employer Attractiveness by dividing 100 points between the drivers in accordance with how important they perceive them. The Ten Most Important Attributes: Will enable me to have good work/life balance (People & culture) Offers a friendly work environment (People & culture) Offers a creative and dynamic work environment (People & culture) Good reputation (Employer reputation & image) Competitive benefits (Remuneration & advancement opportunities) High ethical standards (Employer reputation & image) Has leaders who will support my development (People & culture) Secure employment (Job characteristics) Competitive base salary (Remuneration & advancement opportunities) A variety of assignments (Job characteristics) 55
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Top Findings – The Students' Employer Preferences (Kansas State University Overall)
5 Remuneration & Advancement Opportunities Job Characteristics People & Culture Employer Reputation & Image Employer Attractiveness 21% Top 3 Associations: Good reputation High ethical standards Innovative products and services 24% Top 3 Associations: Secure employment Flexible working conditions Professional training and development Top 3 Associations: Competitive benefits Competitive base salary Leadership opportunities 26% Top 3 Associations: Will enable me to have good work/life balance Offers a friendly work environment Offers a creative and dynamic work environment 29% Employer Brand Image Employer Value Proposition 56
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The Ten Most Important Attributes:
Overall Importance of the Drivers of Employer Attractiveness (Undergraduate Overall) 5 The students were asked to rate the importance of the four Drivers of Employer Attractiveness by dividing 100 points between the drivers in accordance with how important they perceive them. The Ten Most Important Attributes: Will enable me to have good work/life balance (People & culture) Offers a friendly work environment (People & culture) Good reputation (Employer reputation & image) Offers a creative and dynamic work environment (People & culture) High ethical standards (Employer reputation & image) Has leaders who will support my development (People & culture) Secure employment (Job characteristics) Good prospects for high future earnings (Remuneration & advancement opportunities) Professional training and development (Job characteristics) Competitive base salary (Remuneration & advancement opportunities)
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Top Findings – The Students' Employer Preferences (Undergraduate Overall)
5 Remuneration & Advancement Opportunities Job Characteristics People & Culture Employer Reputation & Image Employer Attractiveness 22% Top 3 Associations: Good reputation High ethical standards Financial strength 25% Top 3 Associations: Secure employment Professional training and development Flexible working conditions Top 3 Associations: Good prospects for high future earnings Competitive base salary Clear path for advancement 26% Top 3 Associations: Will enable me to have good work/life balance Offers a friendly work environment Offers a creative and dynamic work environment 27% Employer Brand Image Employer Value Proposition
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The Ten Most Important Attributes:
Overall Importance of the Drivers of Employer Attractiveness (Undergraduate Diversity) 5 The students were asked to rate the importance of the four Drivers of Employer Attractiveness by dividing 100 points between the drivers in accordance with how important they perceive them. The Ten Most Important Attributes: Will enable me to have good work/life balance (People & culture) Offers a friendly work environment (People & culture) Good reputation (Employer reputation & image) Offers a creative and dynamic work environment (People & culture) Professional training and development (Job characteristics) Has leaders who will support my development (People & culture) Secure employment (Job characteristics) High ethical standards (Employer reputation & image) Good prospects for high future earnings (Remuneration & advancement opportunities) Flexible working conditions (Job characteristics)
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Top Findings – The Students' Employer Preferences (Undergraduate Diversity)
5 Remuneration & Advancement Opportunities Job Characteristics People & Culture Employer Reputation & Image Employer Attractiveness 22% Top 3 Associations: Good reputation High ethical standards Financial strength 26% Top 3 Associations: Professional training and development Secure employment Flexible working conditions Top 3 Associations: Good prospects for high future earnings Leadership opportunities Clear path for advancement 26% Top 3 Associations: Will enable me to have good work/life balance Offers a friendly work environment Offers a creative and dynamic work environment 26% Employer Brand Image Employer Value Proposition
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Communication With Your Target Students
7 School Report Communication With Your Target Students The Universum IDEAL™ Employer Survey – 2008 Edition 61 61 Copyright Universum 2008 Copyright Universum 2008 61
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Communication With Your Target Students
7 Communication: Timing Strategy Communication Sources Where & What to Communicate Career Fairs Websites and Digital Media Social Networking Sites Best Recruitment Activities Best Publications and Recruitment Ad Campaigns Best Practices 2008 7 Think about: Remember that an employer always have to take their position as an IDEAL™ Employer into consideration when choosing communication channels. For example, if they are an unknown employer, a communication channel that targets a large proportion of the target group is preferable. Also remember that the choice of channel affects the employer’s image and the possibility to differentiate themselves from their Recruitment Competitors. Is recruiting via social networks effective? Can they adjust their communication activities to match students preferences? Analyze the gap between preferred communication channels and the actual communication channels! 62
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Recruitment Funnel 6 This model is adapted from a typical consumer purchase funnel, but in this instance, the consumer is a prospective employee and the product is a job. A successful process will yield a pool of new hires that best fit your culture and your needs. 63 63
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Timing Strategy 6 When did you first hear about your first choice IDEAL™ Employer? 64 64
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Preferred Communication Sources
6 Top 5 (Kansas State University Overall): Career Fairs (54%) Company Websites (31%) Internship/co-op programs/work placement (26%) Career Services Department at your university (24%) Career Websites/Internet Job Boards (23%) Top 5 (Undergraduate Overall): Career Fairs (41%) Internship/co-op programs/work placement (31%) Company Websites (26%) Friends and Family (20%) Fellow Students (20%) Top 5 (Undergraduate Diversity): Career Fairs (42%) Internship/co-op programs/work placement (30%) Company Websites (24%) Fellow Students (19%) Career Services Department at your university (18%) Universum first asked students “How have you mainly learned about your IDEAL™ Employers?” and then, “How would you prefer to gather information about potential future employers?”.
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Where and What to Communicate (Kansas State University Overall)
6 When an employer presents itself via the channels indicated below what type of information would you prefer to receive? To Learn About Employers the Students Use: The students read USA Today (26%),Local Newspapers (24%),School newspapers/publications (24%) Monster.com (42%),careerbuilder.com (41%),HotJobs (19%) are the top 3 websites visited by the students University Career Fair (79%),Other (22%),Military Career Fairs (2%) are the top 3 Career Fairs visited by the students Career Fairs: Current job openings (54%) Internships (52%) Job descriptions and requirements (49%) Employer Presentations: Current job openings (33%) Career development opportunities (30%) Job descriptions and requirements (30%) Brochures: Job descriptions and requirements (41%) Salary and compensation package (34%) Products and services (32%) Websites: Current job openings (54%) Job descriptions and requirements (46%) Products and services (32%) 66
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Where and What to Communicate (Undergraduate Overall)
6 When an employer presents itself via the channels indicated below what type of information would you prefer to receive? To Learn About Employers the Students Use: The students read The New York Times (22%),The Wall Street Journal (22%),School newspapers/publications (21%) Monster.com (39%),careerbuilder.com (30%),Facebook (20%) are the top 3 websites visited by the students University Career Fair (68%),Other (14%),NAACP (5%) are the top 3 Career Fairs visited by the students Career Fairs: Internships (49%) Current job openings (45%) Job descriptions and requirements (42%) Employer Presentations: Job descriptions and requirements (33%) Salary and compensation package (31%) Internships (30%) Brochures: Job descriptions and requirements (37%) Salary and compensation package (32%) Internships (31%) Websites: Current job openings (45%) Job descriptions and requirements (39%) Internships (32%)
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Where and What to Communicate (Undergraduate Diversity)
6 When an employer presents itself via the channels indicated below what type of information would you prefer to receive? To Learn About Employers the Students Use: The students read The New York Times (24%),The Wall Street Journal (22%),Time (22%) Monster.com (38%),careerbuilder.com (28%),Facebook (21%) are the top 3 websites visited by the students University Career Fair (64%),Other (11%),NAACP (9%) are the top 3 Career Fairs visited by the students Career Fairs: Internships (48%) Current job openings (43%) Job descriptions and requirements (38%) Employer Presentations: Internships (31%) Job descriptions and requirements (31%) Salary and compensation package (29%) Brochures: Job descriptions and requirements (33%) Internships (32%) Salary and compensation package (30%) Websites: Current job openings (41%) Job descriptions and requirements (35%) Internships (33%) 68 68
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Career Fairs 6 Which of the following career fairs do you attend to learn about potential future employers? Top 3 – Attended Career Fairs (Kansas State University Overall): University Career Fair (79%) Other (22%) Military Career Fairs (2%) Top 5 – Attended Career Fairs (Undergraduate Overall): University Career Fair (68%) Other (14%) NAACP (5%) SWE (4%) Asian Diversity Career Expo (4%) Top 5 – Attended Career Fairs (Undergraduate Diversity): University Career Fair (64%) Other (11%) NAACP (9%) Asian Diversity Career Expo (7%) Diversity Leaders Power Conference (5%) 69 69
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Best Employer Websites
6 Which employer has the most impressive recruitment website? (Top of Mind) Top 5 – Websites (Undergraduate Overall): Walt Disney (7%) PricewaterhouseCoopers (7%) Google (6%) Goldman Sachs (6%) KPMG (5%) Top 5 – Websites (Undergraduate Diversity): Goldman Sachs (8%) Google (7%) Walt Disney (6%) PricewaterhouseCoopers (5%) Deloitte (4%) 70 70
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Most Popular Websites 6 Which websites do you visit to learn more about future employers (including job openings)? Top 5 – Websites (Kansas State University Overall): Monster.com (42%) careerbuilder.com (41%) HotJobs (19%) Career Center Website (17%) Other (17%) Top 5 – Websites (Undergraduate Overall): Monster.com (39%) careerbuilder.com (30%) Facebook (20%) Career Center Website (20%) MonsterTrak (19%) Top 5 – Websites (Undergraduate Diversity): Monster.com (38%) careerbuilder.com (28%) Facebook (21%) MonsterTrak (21%) FastWeb (19%) 71 71
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The Importance of Digital Media
6 When it Comes to Technology, Millennials… Have been shaped by technology to an extent far greater than previous generations Utilize social media, search engines, podcasts and blogs to gain access to real information Actively engage with prospective employers, participate and produce content on social networking sites, including Facebook, MySpace and blogs Pay particular attention to the tone of the website, employee photos and bios, days-in-the-life and on-site videos to gain insight about their personal fit within the organization Want to have better information direct from real sources and seek to network with people around the world to build relationships with as many people like them as possible Say Digital Media has a strong impact on their perception of a potential employer… Digital Media augments and facilitates human contact, but does not replace it – making a personal connection is the key to successful execution!
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Social Networking Sites
6 How do you feel about employers recruiting students through social networks (i.e. Facebook)? Kansas State University Overall: Great way to reach out to students (38%) Invasion of privacy (31%) Other (19%) Helps in building networks (8%) Cool & fun (4%) Undergraduate Overall: Invasion of privacy (32%) Great way to reach out to students (28%) Helps in building networks (16%) Other (13%) Cool & fun (11%) Undergraduate Diversity: Great way to reach out to students (30%) Invasion of privacy (29%) Helps in building networks (16%) Cool & fun (14%) Other (11%) What it the best thing you have seen a company do when trying to recruit students through social networking sites? Best: Free Incentives Fast replies Personal touch Worst: Pop-up ads Long response times Default messages 73 73
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Most Popular Publications
6 What publications do you read to learn about future employers? (Top of Mind) Top 5 (Kansas State University Overall): USA Today (26%) Local Newspapers (24%) School newspapers/publications (24%) None (17%) Newsweek (16%) Top 5 (Undergraduate Overall): The New York Times (22%) The Wall Street Journal (22%) School newspapers/publications (21%) Local Newspapers (20%) Time (19%) Top 5 (Undergraduate Diversity): The New York Times (24%) The Wall Street Journal (22%) Time (22%) Business Week (20%) School newspapers/publications (19%)
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Best Recruitment Ad Campaign
6 Which employer has had the best recruitment ad campaign this year? (Top of Mind) Top 5 (Undergraduate Diversity): Walt Disney (7%) Google (7%) PricewaterhouseCoopers (5%) Target (5%) Goldman Sachs (5%) Top 5 (Undergraduate Overall): Walt Disney (8%) PricewaterhouseCoopers (7%) Google (6%) Teach for America (6%) Ernst & Young (6%)
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Best On-Campus Recruitment Activities
6 Which employer impresses you most with its campus recruitment activities? (Top of Mind) Top 5 (Kansas State University Overall): Cargill (29%) ConocoPhillips (11%) Dow Chemical (7%) Peace Corps (7%) Walt Disney (7%) Top 5 (Undergraduate Overall): PricewaterhouseCoopers (7%) Walt Disney (7%) Deloitte (6%) Teach for America (5%) Ernst & Young (5%) Top 5 (Undergraduate Diversity): Goldman Sachs (6%) Google (5%) PricewaterhouseCoopers (5%) Walt Disney (5%) Target (5%) 76
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Attract Recruit Retain
Thank You! 6 Attract For more Information Please Contact: Your Employer Branding Specialist UNIVERSUM 1518 Walnut Street, Suite 1800 Philadelphia, PA 19102 Telephone: Http: Recruit Retain 77 77
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Appendix - IDEAL™ Employer Rankings
8 School Report Appendix - IDEAL™ Employer Rankings The Universum IDEAL™ Employer Survey – 2008 Edition 78 78 Copyright Universum 2008 Copyright Universum 2008 78
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Meet the Millennials 7 Understanding The New Generation!
Who are these “newbies”? What forces have shaped them? What expectations do they have about your companies and the nature of the work world? What expectations do you have about them? 79
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Are They Really So Different?
7 “A 60-something graduate recently reflected: ‘We wanted what they want. We just felt we couldn’t ask.’ Herein lies the truth: what young workers want isn’t so different from what everyone else wants. However, young workers are asking for it.” <<Karen Cates and Kimia Rahimi, “Mastering People Management”>>
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Meet the Millennials 7 The Future is Now! What to ask yourself…
They were born between with 75 million other millennial friends They are graduating from college in record numbers… They are in the employment pipeline… They will be applying to your company until 2024 They have VERY different traits from the last set of candidates you met (GenExers, Baby Boomers) They are rewriting the rules… and there is change in the air… How will you manage expectations for advancement? What can you do to develop and encourage leadership and responsible risk-taking? Can your corporate culture balance their need for structure and your need for highly motivated self-starters with commitment? Are you prepared and able to provide supervisory support and mentoring? REMEMBER: Recruiting them will not be your problem. Managing them will. 81 81
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Meet the Millennials 7 YES, they are… Be prepared for…
Hopeful about the future and optimistic Socially responsible Assuming work/life balance Looking for informal “flexible” work places Collaborative/teamwork oriented Very dependent on their family for advise Technocreative, Media masters, Multi processors More aware of what is going on than any other generation (Very) High expectations Probable involvement of parents Hovering parents Expectation of personal attention Need for lots of positive feedback In the past, often rewarded for participation alone Strong dislike of ambiguity Ability to scale the bar but prefer for others to set the course Be prepared for… In it for the money Likely to take big career risks Comfortable with lack of structure Willing to engage in work they deem menial Seeking consulting, temping, freelance, investment banking or startup positions NO, they are not… 82 82
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What will attract them…
Meet the Millennials 7 What will attract them… Employers that… Offer protection against risk and solid work-life balance Allow them to “make a difference” through their work Team work and fairness (equal treatment across broad categories of workers) Fewer job definitions and longer career plans Proximity to Mom & Dad Where should you start… Change your notion of retention Be honest about who you are, what you can - and will - do Begin talking about how you plan to treat info sharing Give them the full experience in your own voice Monitor the web and learn everything you don’t know Utilize ‘cuspers’ as sounding boards. Make it easy for the parents to approve their decisions Source: N.Howe & W. Strauss, “Millennials Go to College” Important Messages… “You will be able to meet your personal goals.” “Ideas are evaluated on merit, not on a person’s years of experience.” “This is a fun, relaxed place to work; we’re not very corporate.” “Your work will be challenging and meaningful.
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