1. Student Success The Road to Understanding Retention MASFAA Conference November 5 th, 2009 Iris Godes – Quinsigamond Community College Sue Lanzillo – Framingham State College Bernie Pekala – Boston College

2. Enrollment as Strategy Boston College Founded 1863  Irish Catholic Immigrants  Boston Immigrants  Emerging Boston Middle Class  Returning Boston GI’s  Boston Leadership  Coeducational  Regional  National  National Elite  Global

3. Self-Reported Family Annual Income

5. AVERAGE FINANCIAL AID OFFERED BY BOSTON COLLEGE, BY COMPONENT Avg Financial Aid Package Avg Need- Based Scholarship /Grant Avg Self-Help Assessment (Work Study/Loans) Avg Need- Based Loan (excluding PLUS) Boston College $29,349$26,241$5,041$3,412 Each component average is based on all students who received that form of aid; components will not total $29,349.

6. COMPOSITION OF AVERAGE FINANCIAL AID PACKAGE, BOSTON COLLEGE, 2008-2009 Scholarship/Grant 84% Self-Help 16% Need-Based Loans 11% Work Study 5%

7. Student Financing Strategies  70’s  Post Financial Crisis Strategy  Repositioning of financial aid  Adoption of Need-based Awarding  80’s  National Emergence  Higher tuition and higher financial aid  Targeted preferential packaging of aid  90’s  Top 25% Strategy  Top 50 Universities  First steps to meeting full need

8. Current Strategies  Improve access to talented students  Need blind admission  Guarantee to meet full financial need  Neutralize cost in college choice  Commitment to increase on-campus diversity  Increase Boston College’s international programs  Portable aid to students studying abroad in Boston College Programs  Increase four-year international undergraduate students

9. Managing College Enrollments  Enrollment as Strategy  Prospect/Applicant  Admitted  Deposited  Enrolled  Returning  Graduating/Alum

10. The National Enrollment Funnel for Private Universities Source: Census, ACT, College Board, NCES – NLS88, FISAP, EIS Prospect/Applicant - Research

11. Most Appealing Attributes by Region NewEnglandMid-AtlanticMidwestSouthWestSouthwestOther Academic reputation48.4%37.6%30.0%29.0%24.0%22.7%26.7% Financial aid guarantee to meet full need37.0%26.8%25.0%22.2%22.0%23.3%33.3% Quality of program in your preferred major 25.1%23.7%19.3%16.4%18.1%16.5%26.7% Institution near Boston37.7%23.2%18.3%12.3%14.5%8.6%46.7% Medium enrollment size (8,500 undergraduates) 26.2%21.6%17.3%14.3%14.7%11.5%13.3% Teaching quality17.3%16.7%16.3%11.4%13.6%13.0%20.0% Suburban location16.1%15.7%11.3%8.8%9.2%6.2%13.3% Focus on preparation for graduate/professional school 12.6%14.1%8.0%8.3%10.1%10.9%20.0% Division I athletics11.0%9.9%9.0% 8.4%5.0%6.7% Undergraduate research opportunities10.8%5.4%6.3%7.9%8.6%8.0%0.0% Jesuit/Catholic affiliation5.8%9.4%7.3%4.2%6.0%4.7%6.7% Commitment to service learning6.5%5.2%4.0%2.9%4.4%3.8%13.3% Name recognition in my home state12.3%4.9%2.7%3.1%2.0%1.5%0.0% Admitted, Deposited & Enrolled Surveys

12. Deposited – Side note Summer Melt  Tools  Orientation  Course and/or Roommate Selection  Follow-up by letter, email and telephone  Social Networks  Analytics  Clearinghouse  By Admit type  By Category

13.  Student Surveys  CIRP – Cooperative Institutional Research Program (Frosh)  NSSE – National Survey of Student Engagement (Frosh and Seniors) Enrollment Planning (Retention Analytics)

14.  Reports – Projection vs. Actual  Frosh, Undergraduate and Graduate  Enrollment  Financial Aid  Receivables  Frequency  Weekly, Monthly, Quarterly, Mid-year, Annual, 4 year and 10 year  Competitor analysis  BC Top 25 Enrollment Planning (Retention Analytics)

15.  Retention Models –  By Class and Admit Status – Frosh and 4 years  By School – (includes transfer frequency)  By Major – (includes transfer frequency)  By Category – Needy, No Need, No App, etc..  By Income  By EFC Enrollment Planning (Retention Analytics)

16.  Need Blind  Meet Need-Loan Policy  Travel Allowances  Appeals  OTE  Defer Expected Aid  Registration Hold  Housing Hold  Defer One Semester  O/S Aid Policy  IM/FM Conundrum  Book Cash Cards  Laptop Grants  $uccessful Start  Dean’s Credit  Summer Aid  BC Loans  JYA Aid  Trustee Awards  Last $ Policy Enrollment Planning (Policies and Tools)

17.  Safety Net  Financial Aid Team  Student Services Team  Admission Team  Orientation Team  Student Accounts Team  Trained in Financial aid (2 Former Aid Officers)  Deans  Faculty  Advisors  Students  Staff  Woods School Enrollment Planning (Retention Policies)

19. AVERAGE TOTAL INDEBTEDNESS OF 2006 GRADUATING CLASS, BC AND "TOP 25" Boston College

20. Thank You!