1. Post Graduate Administrative Fellowship GUIDE TO APPROACHING THE FELLOWSHIP PROCESS PRESENTED BY: NADIR BAKALI & ANTWAN WILLIAMS II APRIL 1 ST 2014, UNIVERSITY OF CENTRAL FLORIDA

2. What is a Administrative Fellowship? Administrative Fellowship is a program that provides future healthcare executives with opportunities to gain an in-depth understanding of hospital and clinic based healthcare operations in an fast pace environment. Fellows systematically participate in rotations throughout the health system learning each department. Fellows are given the opportunity to take part in hands-on, operationally focused projects and participate in various leadership activities that nurture professional growth. Fellows are personally mentored and molded by senior hospital leadership. Preceptors for the program typically include the hopsitals: CEO, CFO, and COO etc.

3. Advantages of an Administrative Fellowship Main goal for every program is leadership succession. Fellows are considered the future of the organization. Direct reporting relationship to the Chief Executive Officer, Chief Operating Officer(s), or a member of the senior leadership team who in collaboration with the fellow will develop career and fellowship plans. Personalize your learning curve, area of focus, and career track. Part of a long standing tradition for many Health systems across the US. Administrative Fellows are allowed to travel and attend conferences. Administrative Fellowship Program pays for their fellows to receive their certifications in lean-six sigma, project management etc. Gain exposure to entire Health System from a top down perspective. Personally mentored by hospital senior leadership and C-Suite. Opportunity for career growth is exponential.

4. Types of Administrative Fellowships 1 Year Project based Fellowships: Assigned multiple projects based on current hospital initiatives. 2 Year Fellowships: Year 1: structured rotations. Year 2: Projects in area of focus. Fellowship Tracks: Hospital Operations Revenue Cycle Management

5. Academic Medical Center Investor Owned Health System Children Hospital Private Non-Profit Hospitals Large Physician Associatio n/Practices Cancer/Res earch Centers Governme nt/VA Healthcare Organizations that Offer Administrative Fellowships

6. Where can I Find Administrative Fellowships? American College of Healthcare Executives: Directory http://www.ache.org/postgrad/directory.cfm Do your own research: Google ---- RECOMMENDED Attending ACHE Conferences/Networking Events Emails and Flyers via UCF COPHA..

7. Application & Fellowship Timeline July-September Application period Early October: Phone & Skype Interviews End of October: Final/ on-site panel interviews Beginning of November: Offers are mailed out June/July/August Fellowship begins

8. Antwan Williams II GEISINGER HEALTH SYSTEM ADMINSTRATIVE FELLOWSHIP (2014-2016)

9. My Fellowship Overview Geisinger Health System is a fully integrated, physician-led health care system, and is also home to a large multispecialty group practice with more than 800 physicians and one of the largest rural health financing and insurance companies in the country. Top 20 according to the MHA Guide of 2013 Fellowships in the nation Top 35 Integrated Delivery Systems in the nation (Becker's Hospital Review) Community Hospital/Integrated Delivery System Concentration – Community hospital and community practice operations based at Geisinger-Bloomsburg Hospital Not for-profit community hospital system

10. The Interview Process Standard Application Packet Letter of Recs, Resume, Essays, Phone Interview General Questions WHY? On site interview visit Are you a good fit?.. Is the hospital a good fit for you (the culture) Rapid Fire Panel Interviews Based off your experience – Highlight your strengths The 5 minute intro..

11. Be an Outlier: Separate Yourself from the Pack Become a Geisinger Fellow Volunteer in the community and become acquainted with the PA area Year 1 Learn and Grow as a fellow and “Acting Manager” Add value, address concerns, and execute in a team setting Year 2 Become a committed leader within the Geisinger Health System and surrounding community Year 3

13. High Risk, High Rewards As Eleanor Roosevelt stated, “The purpose of life is to live it, to taste experience to the utmost, to reach out eagerly and without fear for newer and richer experience.”

14. Take Home Points It is what you make it Work hard & dedicate yourself Thrive within the Health System or Move on to another Hospital Shoot for the stars Apply “Defeat is not the worst of failures. Not to have tried is the true failure.” – George E. Woodberry

15. Nadir Bakali DUKE UNIVERSITY HEALTH SYSTEM ADMINISTRATIVE FELLOW(2014-2016).

16. Duke University Health System Overview Duke University Health System is one of the worlds premier Academic Medical System and a world-class network dedicated to providing the full range of patient health services across the continuum of care, from wellness to hospice. Ranked 8 and top 10 23 consecutive years U.S. News & World Report "Best Hospitals“ edition 2012. Ranked the number 1 hospital in the state of North Carolina- U.S. News & World Report.

17. Why Duke University Health System? Completed a Summer Graduate Health Administrative Internship at Duke. Preferred to be in a major well recognized health system. Preferred the two year fellowship track. Preferred to work in an Academic Medical Center. Good basketball team.

18. Duke University Health System Administrative Fellowship Program Duke University Hospital Administrative Fellowship Focuses on Hospital Operations 2 year program Preceptor: President of Duke University of Hospital. Duke Revenue Cycle and Financial Management Focuses on Revenue Cycle Management 2 year program Preceptor: CFO of Duke University Health System

19. Application Process the Majority Standard written application Resume Undergraduate and Graduate Transcripts 3 Letter of Recs: 1 academic, 1 professional, 1 Program Director Personal Statement: Why are you interested in healthcare? Why are you interested in Duke University Health System? Why are you interested in a two year fellowship? All applications are review by 1 st year Fellows and they decide who moves on to the next step.

20. Round 1 Interview: The Phone interview INTERVIEW Duration 30-45 minutes 35-50 canidates Interview is conducted by 1 st and 2 nd year fellows. Resume based questions Situational based questions Reserve time for you to ask questions MY PERSONAL ADVICE Research the health system READ about current healthcare events Know yourself and your resume Ask a lot of questions about the fellowship program

21. Round 2: Final/On-Site Interview INTERVIEW 2 day interview process all expensed paid. 10-12 final candidates Day 1 Networking event Welcome presentation and dinner Meet current and previous fellow Meet Hospital leadership and interviewers Day 2 3-5 panel interviews (30 minutes each) Campus tour Lunch MY ADVICE Relax and enjoy the moment This interview is more about cultural fit Evaluate this hospital is right for you Do your research and continue reading current events Research the interviewees background Ask a lot of questions during the interview Dress business professional

22. My Advice Set reliable academic and professional goals from Day 1. Find students who have similar goals and work together. Build your Resume: Internships, entry level jobs, volunteering and community service. Don’t be afraid to do your internship outside of Orlando or Florida Expand your network: Join ACHE, UPD, GHN. Get to know your Faculty and Professors!!!!! Reach out to the current Fellows for hospitals you have interest in. Compile a list of all Fellowship programs 3-4 months before application period opens up. Start preparing your applications 2 months in advance Don’t be afraid of rejection: The entire process is a hit or miss.

23. Additional Resources & Contact Information Nadir Bakali: Nbakali@knights.ucf.edu Antwan Williams: adw08d@knights.ucf.edu Fellowship experiences: http://www.ache.org/postgrad/pgf_presentations/fellowship_presentations.cfm

24. Additional Resources List of Health Systems that we applied too: Duke University Health System: Durham, NC University of North Carolina Health System: Chapel Hill, NC Lehigh Health Valley Network: Allentown, NC Massachusetts General Hospital: Boston, MA Main Line Health System, PA MD Anderson Cancer Center: Houston, TX Medstar Health Network: Washington DC, VA Methodist Health: Houston, TX Massachusetts General Physician Offices: Boston, MA Miami Children Hospital, FL University of Michigan Health: Ann Arbor, MI Resurrection Health: Chicago, IL St. Louis Children Hospital: St. Louis, MO Texas Children’s Hospital: Houston, TX St. Luke’s Episcopal Hospital: Houston, TX UCLA Health System: Los Angeles, CA University of Pittsburg Medical Center: Pittsburg, PA Sample Phone Interview Questions