1. Copyright © All rights reserved to Student Insights. 1 Student-View © Report May, 2014

2. Copyright © All rights reserved to Student Insights. 2 Executive Summary Eastern Michigan’s awareness rose modestly in 2014, marking the fifth consecutive annual increase. The University’s overall favorability declined in the past year. It appears that more negative perceptions of campus safety, campus setting, and residential facilities have contributed to this decline. Despite a weakening in market position, Eastern Michigan continues to maintain its 8 th place overall rank within the state. The University’s top segments continue to be students with ACT scores below 20, students majoring in education and nursing, and those who live in Wayne County and the Southeast Michigan region. The University improved its rank versus the competition in these segments. Eastern Michigan gained ground versus key competitors in overall considerations levels The number of students citing campus safety as a barrier to considering Eastern Michigan increased significantly in the past year. The University’s fell approximately in the middle of 60 national benchmark institutions for interaction with students. Compared with the same benchmark group, the University ranked 3 rd overall in advertising recall and 1 st in several specific media.

3. Copyright © All rights reserved to Student Insights. 3 Survey Overview

4. Copyright © All rights reserved to Student Insights. 4 Survey Methodology Online survey of Michigan high school seniors –Conducted in January - April, 2014 –Incentives included several random drawing scholarships –Promoted through mailing to high school guidance counselors and scholarship search sites Responses were generally reflective of the student demographics –1,548 total responses from 211 high schools in Michigan –Distribution generally matched population distribution. Some sample biases include: Females comprise about 67% of responses Estimated mean combined ACT scores about 24, somewhat higher than the average national- and Michigan score –Margins of error Margins of error for overall awareness and perception are approximately +/- 2- 4% at a 90% confidence level Margins of error for segmented data vary by type of segmentation A margin of error bar is shown on slides to provide a visual reference

5. Copyright © All rights reserved to Student Insights. 5 Survey Response Distribution ZIP Code Each pin represents a ZIP code from which at least one response was received. Many ZIP codes had multiple responses.

6. Copyright © All rights reserved to Student Insights. 6 Market Size Analysis

7. Copyright © All rights reserved to Student Insights. 7 College Selection Factors How important are the following factors when choosing a college? Very Unimportant Somewhat Unimportant NeutralSomewhat Important Very Important Students in Michigan, as well as across the U.S., continue to rate five key attributes as most important when choosing a college or university. Among these top attributes, importance scores fell solidly in the past year for academic strength, academic facilities, and campus safety. In contrast, the importance of job opportunities rose. Among other factors, the importance of an institution’s public/private status rose, and the importance of residential facilities and campus setting fell after registering a one year spike in 2012.

8. Copyright © All rights reserved to Student Insights. 8 Drive Zones 30-, 60-, 120- and 180 minutes around Ypsilanti, MI

9. Copyright © All rights reserved to Student Insights. 9 Market Size Distance Preference What distance from home do you prefer college to be? Thirty-one percent of students have no preference regarding the distance between home and college. These students from throughout Michigan should find Eastern Michigan University to be an acceptable distance from home. A 60 minute drive zone around Ypsilanti includes about one half of the Detroit and Flint metro areas and all of several secondary metro areas. Approximately 13-17% of students from this zone would prefer the distance to Eastern Michigan. A broader 120 minute drive zone includes the remainder of the Detroit and Flint metro areas as well as portions of the Lansing and Grand Rapids metro areas. Twenty-one percent of students in this zone would prefer the distance to Eastern Michigan University. Beyond the 120 minute zone are the rest of the Grand Rapids and Kalamazoo metro areas, several secondary metro areas, and largely rural areas. Eight to eleven percent of students in this region prefer the distance to Eastern Michigan.

10. Copyright © All rights reserved to Student Insights. 10 Market Size College Size Preference What size school do you prefer to attend? Forty percent of students have no college size preference and would find Eastern Michigan University to be acceptable. Another 22% of students would like to attend a college, such as EMU, that has more than 10,000 students. Preferences for a university with 10,000 or more students rose in the past year to its highest level in six years.

11. Copyright © All rights reserved to Student Insights. 11 Market Size Religious Preference Fifty percent of students have no preference regarding a college’s religious affiliation. These students would be comfortable attending EMU. Another 23% of students prefer a secular university such as Eastern Michigan University. What religious affiliation do you prefer?

12. Copyright © All rights reserved to Student Insights. 12 Market Size Setting Preference What college setting do you prefer? Twenty-seven percent of Michigan students prefer an urban university such as Eastern Michigan. Another 45% of students have no preference and would find EMU’s location to be acceptable.

13. Copyright © All rights reserved to Student Insights. 13 Market Size Public/Private Preference Sixty percent of Michigan students prefer a public university such as EMU. Another 31% of students have no preference and would find EMU to be acceptable.

14. Copyright © All rights reserved to Student Insights. 14 Market Size Tuition Expectation What do you expect to pay ANNUALLY for college tuition? Consider only the published tuition rate not including any form of financial aid that you may receive. EMU’s published tuition is $8,813. (US News, 2013). Nine percent of students expect to pay $5,000 – 10,000 per year and another 9% have no expectation. These students would find Eastern Michigan’s tuition acceptable. Seventy-six percent of all students expect to pay more than $10,000 per year and would find EMU’s tuition preferable.

15. Copyright © All rights reserved to Student Insights. Consolidated Market Opportunity Tuition Screen Size Screen Setting Screen Religious Preference Screen Distance Screen All Students The consolidated market opportunity examines all student preferences, showing the percentage of students who find Eastern Michigan to be acceptable or preferred on all key variables. The University is acceptable or preferred on all attributes by just 14-17% of students.

16. Copyright © All rights reserved to Student Insights. 16 Awareness and Favorability Overall Ratings

17. Copyright © All rights reserved to Student Insights. 17 Awareness Distribution Awareness levels among students who have heard of Eastern Michigan University Very Unfamiliar Somewhat Unfamiliar NeutralSomewhat Familiar Very Familiar Among students who have heard of Eastern Michigan University, 28% are somewhat- or very unfamiliar with the University, while 51% are familiar to some degree.

18. Copyright © All rights reserved to Student Insights. 18 Index Calculation Awareness Index is the average of all survey respondents’ familiarity levels Numeric assignments for awareness –Very Unfamiliar = 0 –Somewhat Unfamiliar = 1 –Neutral = 2 –Somewhat Familiar = 3 –Very Familiar = 4 Perception Index is the average of all survey respondents’ perception ratings Numeric assignments for perception –Very Unfavorable = 0 –Somewhat Unfavorable = 1 –Neutral = 2 –Somewhat Favorable = 3 –Very Favorable = 4

19. Copyright © All rights reserved to Student Insights. 19 Awareness Index Very Unfamiliar Somewhat Unfamiliar Neutral Somewhat Familiar Very Familiar Margin of Error EMU registered only a slight increase in the past year. This is the 5 th consecutive annual increase. While several of these increases are within the margins of error, they represent a cumulative improvement trend. Although Eastern Michigan’s increase was small in 2014, it was larger than that of all other institutions except for Oakland and Wayne State.

20. Copyright © All rights reserved to Student Insights. 20 Perception Distribution Perception levels among students who have heard of Eastern Michigan University Very Unfavorable Somewhat Unfavorable NeutralSomewhat Favorable Very Favorable Eastern Michigan received somewhat or very unfavorable scores from 33% of students and somewhat or very favorable scores from 37%.

21. Copyright © All rights reserved to Student Insights. 21 Perception Index Very Unfavorable Somewhat Unfavorable Neutral Somewhat Favorable Very Favorable Margin of Error Eastern Michigan’s perception score fell from 2.12 in 2013 to 2.02 in 2014. This was the second consecutive decrease. Many other institutions also had decreases, although most were less than Eastern Michigan’s.

22. Copyright © All rights reserved to Student Insights. 22 College Position Matrix Awareness Favorability Eastern Michigan’s overall market position weakened somewhat in the past year, as small gains in awareness were offset by decreases in favorability. The University’s favorability gap, the distance from the best-fit line, increased in the past year. As shown subsequently in this report, it is likely that the University’s favorability scores are being negatively impacted by perceptions of campus safety.

23. Copyright © All rights reserved to Student Insights. 23 Market Position Index Michigan Top 15 After pulling past Ferris State into 8 th place last year, Eastern Michigan continued to hold its position in 2014. ** Market Position = Awareness X Perception

24. Copyright © All rights reserved to Student Insights. 24 Extra-Curricular Activities

25. Copyright © All rights reserved to Student Insights. 25 Extra-Curricular Activities Which activities, interests, and hobbies would you like to pursue in college? Study abroad and sports, including watching college sports events, intramurals, and individual sports/exercise, remain the most popular activities that students would like to pursue in college. Interest in study abroad and fraternities/sororities fell somewhat in the past year.

26. Copyright © All rights reserved to Student Insights. 26 Basic Segmentation

27. Copyright © All rights reserved to Student Insights. 27 Awareness Index Gender Very Unfamiliar Somewhat Unfamiliar Neutral Somewhat Familiar Very Familiar Margin of error Awareness continues to be slightly higher among female students.

28. Copyright © All rights reserved to Student Insights. 28 Perception Index Gender Very Unfavorable Somewhat Unfavorable NeutralSomewhat Favorable Very Favorable Margin of error Perception scores remain highly similar regardless of gender.

29. Copyright © All rights reserved to Student Insights. 29 Market Position Matrix Gender Awareness Favorability Market position differs only slightly based on awareness.

30. Copyright © All rights reserved to Student Insights. 30 Awareness Index Race Very Unfamiliar Somewhat Unfamiliar NeutralSomewhat Familiar Very Familiar Awareness declined among black students and increased among white students.

31. Copyright © All rights reserved to Student Insights. 31 Perception Index Race Very Unfavorable Somewhat Unfavorable Neutral Somewhat Favorable Very Favorable Perceptions fell most notably among black students and are now fairly similar in all segments.

32. Copyright © All rights reserved to Student Insights. 32 Market Position Matrix Race Awareness Favorability The University’s market position fell notably among black students in the past year, however, it remains the area of greatest strength.

33. Copyright © All rights reserved to Student Insights. 33 North/U P West Central East South East Wayne Oakland Macomb Geography The following geographic regions were selected by Student Insights for use in subsequent segmentation analysis.

34. Copyright © All rights reserved to Student Insights. 34 Awareness Index Geography Very Unfamiliar Somewhat Unfamiliar Neutral Somewhat Familiar Very Familiar Margin of error As in previous years, the University’s highest awareness is in Wayne County and the Southeast region. Awareness fell notably in Oakland County in the past year, while awareness increased in the North/UP region.

35. Copyright © All rights reserved to Student Insights. 35 Perception Index Geography Very Unfavorable Somewhat Unfavorable Neutral Somewhat Favorable Very Favorable Margin of error Perceptions continue to be most favorable in Wayne County. Scores rose most in the South East region and fell to a notable degree in the Central East region.

36. Copyright © All rights reserved to Student Insights. 36 Market Position Matrix Geography Awareness Favorability As in previous years, the University’s strongest position is in Wayne County, followed by the Southeast region. Market position declined notably in Oakland County and the Central East region. These regions should be particularly closely monitored in the future.

37. Copyright © All rights reserved to Student Insights. 37 Awareness Index ACT Scores Very Unfamiliar Somewhat Unfamiliar Neutral Somewhat Familiar Very Familiar Margin of error Awareness continues to be higher among students with ACT scores of 26 or less. The difference between lower scoring and higher scoring students has lessened, however, as awareness has improved among students with scores of 27 or more.

38. Copyright © All rights reserved to Student Insights. 38 Perception Index ACT Scores Very Unfavorable Somewhat Unfavorable Neutral Somewhat Favorable Very Favorable Margin of Error Perceptions continue to lag among students with ACT scores of 27 or higher. Perceptions reached a five-year low among students with ACT scores of 18-20.

39. Copyright © All rights reserved to Student Insights. 39 Market Position Matrix ACT Scores Awareness Favorability Eastern Michigan’s market position is similar in most ACT segments, except for weaker position among students with scores of 27 or more. The difference has lessened somewhat, due largely to longer term weakening among students with scores of 20 or less.

40. Copyright © All rights reserved to Student Insights. 40 Awareness Index Family Income Very Unfamiliar Somewhat Unfamiliar Neutral Somewhat Familiar Very Familiar Margin of error The University’s awareness among students from families earning $75-100K continued a multi-year improvement trend.

41. Copyright © All rights reserved to Student Insights. 41 Perception Index Family Income Very Unfavorable Somewhat Unfavorable Neutral Somewhat Favorable Very Favorable Margin of Error Perceptions are slightly more favorable among students from families earning less than $100K, which has been generally consistent for the past five years.

42. Copyright © All rights reserved to Student Insights. 42 Market Position Matrix Family Income Awareness Favorability There continues to be modest correlation between income and market position. The differences are relatively small, but market continues to be weaker among students from families earning $100k or more and stronger among students from the least affluent families.

43. Copyright © All rights reserved to Student Insights. 43 Awareness Index Intended Major Very Unfamiliar Somewhat Unfamiliar Neutral Somewhat Familiar Very Familiar Margin of error After declining for two years, awareness among education majors rose in the past year.

44. Copyright © All rights reserved to Student Insights. 44 Perception Index Intended Major Very Unfavorable Somewhat Unfavorable Neutral Somewhat Favorable Very Favorable Perceptions of the University are most favorable among nursing and education majors. Margin of Error

45. Copyright © All rights reserved to Student Insights. 45 Market Position Matrix Intended Major Awareness Favorability Eastern Michigan’s position among education majors weakened in 2012 and 2013, but rebounded in 2014 to earlier levels of strength. The University’s position among nursing majors has shown a gradual and somewhat uneven strengthening trend. Eastern Michigan’s position among social/behavioral science majors has held steady in a relatively strong position for the past several years.

46. Copyright © All rights reserved to Student Insights. 46 Awareness Index Parental Education Very Unfamiliar Somewhat Unfamiliar Neutral Somewhat Familiar Very Familiar Margin of Error Awareness continues to be slightly higher among students whose parents do not have a four-year degree.

47. Copyright © All rights reserved to Student Insights. 47 Perception Index Parental Education Very Unfavorable Somewhat Unfavorable Neutral Somewhat Favorable Very Favorable Margin of Error Favorability scores declined among students whose parents have a four-year or graduate degree.

48. Copyright © All rights reserved to Student Insights. 48 Market Position Matrix Parental Education Awareness Favorability As in the previous four years, the 2014 results show a modest relationship between market position and parental education.

49. Copyright © All rights reserved to Student Insights. 49 Segmentation Consideration Levels

50. Copyright © All rights reserved to Student Insights. 50 Consideration Levels Segmentation: Geography The University’s highest consideration level is in Wayne County and to a lesser degree, the South East region. This mirrors the 2013 results.

51. Copyright © All rights reserved to Student Insights. 51 Consideration Levels Segmentation: ACT As in 2013, consideration levels are distinctly lower among students with ACT scores of 27 or higher.

52. Copyright © All rights reserved to Student Insights. 52 Consideration Levels Segmentation: Parental Education Consideration continues to be lower among students whose parents have a graduate degree – a segment in which consideration fell notably in the past year.

53. Copyright © All rights reserved to Student Insights. 53 Consideration Levels Segmentation: Family Income Consideration is lower among students from families earning more than $100K per year.

54. Copyright © All rights reserved to Student Insights. 54 Consideration Levels Segmentation: Race As in 2013, consideration levels are highest among black and Hispanic students. Consideration dropped notably among Asian students, albeit within large margins of error.

55. Copyright © All rights reserved to Student Insights. 55 Consideration Levels Segmentation: Gender Consideration continues to be higher among female students.

56. Copyright © All rights reserved to Student Insights. 56 The improvement in market position among education majors is also reflected in the improvement in consideration among these same students. Consideration Levels Segmentation: Major

57. Copyright © All rights reserved to Student Insights. 57 Top Segment Analysis This analysis shows EMU’s areas of greatest strength, as defined by rankings for both consideration and market position. The top market segments this year are the same as in 2013, but the order has changed. Only nursing stands out as a top segment for the first time this year. It is also notable that the University has improved its rank in most areas. For example, the University had a combined rank of 10 or lower in only one segment in 2013, but had six such segments in 2014.

58. Copyright © All rights reserved to Student Insights. Market Position Transfer Students 58

59. Copyright © All rights reserved to Student Insights. 59 Market Size Educational Intent Which best describes your immediate college objective? The majority of students plan to enroll directly in a four-year institution such as EMU.

60. Copyright © All rights reserved to Student Insights. College Position Matrix Two-Year Transfer 60 Eastern Michigan is ranked 8 th in the benchmark set among students who want to first attend a two-year college. This matches the University’s ranking among students who plan to enroll directly in a four-year institution. Eastern Michigan’s rank among transfer students improved solidly in the past year.

61. Copyright © All rights reserved to Student Insights. 61 Attribute Analysis Ratings and Competitive Comparison

62. Copyright © All rights reserved to Student Insights. 62 Margin of Error Attribute Ratings Specific Eastern Michigan University Attributes 2.31 Average Very Favorable Somewhat Favorable NeutralSomewhat Unfavorable Very Unfavorable The University’s ratings for campus safety fell very significantly from 2.05 in 2013 to 1.69 in 2014. Campus setting and residential facilities also received much lower scores. All three factors reached a three year low in 2014. Scores fell modestly for nearly all other attributes.

63. Copyright © All rights reserved to Student Insights. 63 Attribute Ratings Eastern Michigan vs. Central Michigan DisadvantageAdvantage This year’s attribute comparison is presented in a new format which highlights the differences between institutions. Eastern Michigan lags Central Michigan in most areas. The largest gaps are in campus safety and other campus-related attributes.

64. Copyright © All rights reserved to Student Insights. 64 Attribute Ratings Eastern Michigan vs. Ferris State DisadvantageAdvantage Eastern Michigan has areas of modest advantages and disadvantages versus Ferris State. Eastern Michigan does have a large disadvantage in campus safety.

65. Copyright © All rights reserved to Student Insights. 65 Attribute Ratings Eastern Michigan vs. Grand Valley State DisadvantageAdvantage Grand Valley State enjoys very large advantages over Eastern Michigan in nearly all areas.

66. Copyright © All rights reserved to Student Insights. 66 Attribute Ratings Eastern Michigan vs. Michigan State DisadvantageAdvantage Eastern Michigan enjoys a significant advantage over Michigan State in tuition and financial aid, but is quite disadvantaged in most other areas.

67. Copyright © All rights reserved to Student Insights. 67 Attribute Ratings Eastern Michigan vs. Oakland DisadvantageAdvantage Eastern Michigan lags Oakland University most significantly in campus safety and other campus- related areas.

68. Copyright © All rights reserved to Student Insights. 68 Attribute Ratings Eastern Michigan vs. SVSU DisadvantageAdvantage SVSU enjoys a modest to substantial lead over Eastern Michigan in all attributes except for distance.

69. Copyright © All rights reserved to Student Insights. 69 Attribute Ratings Eastern Michigan vs. UM – Ann Arbor DisadvantageAdvantage The differences between Eastern Michigan and UM – Ann Arbor are significant. Eastern Michigan has large advantages in tuition and financial aid, and large disadvantages in other areas.

70. Copyright © All rights reserved to Student Insights. 70 Attribute Ratings Eastern Michigan vs. UM - Dearborn DisadvantageAdvantage Eastern Michigan’s advantage in tuition, financial aid, distance and several other areas are offset by disadvantages in academic strength, campus safety, and other attributes.

71. Copyright © All rights reserved to Student Insights. 71 Attribute Ratings Eastern Michigan vs. UM - Flint DisadvantageAdvantage Eastern Michigan is generally advantaged versus UM – Flint.

72. Copyright © All rights reserved to Student Insights. 72 Attribute Ratings Eastern Michigan vs. Wayne State DisadvantageAdvantage Differences between the two schools are minor, although Eastern Michigan does have a somewhat larger disadvantage in academic strength, admission to graduate school, and job opportunities for graduates.

73. Copyright © All rights reserved to Student Insights. 73 Attribute Ratings Eastern Michigan vs. Western Michigan DisadvantageAdvantage Western Michigan has an advantage in a majority of areas. Campus safety and campus setting are the biggest areas of difference.

74. Copyright © All rights reserved to Student Insights. 74 Descriptions

75. Copyright © All rights reserved to Student Insights. 75 Descriptions

76. Copyright © All rights reserved to Student Insights. 76 Descriptions

77. Copyright © All rights reserved to Student Insights. 77 Descriptions

78. Copyright © All rights reserved to Student Insights. 78 Descriptions

79. Copyright © All rights reserved to Student Insights. 79 Descriptions

80. Copyright © All rights reserved to Student Insights. 80 Descriptions

81. Copyright © All rights reserved to Student Insights. 81 Descriptions

82. Copyright © All rights reserved to Student Insights. 82 Descriptions

83. Copyright © All rights reserved to Student Insights. 83 Descriptions

84. Copyright © All rights reserved to Student Insights. 84 Descriptions

85. Copyright © All rights reserved to Student Insights. 85 Descriptions

86. Copyright © All rights reserved to Student Insights. 86 Descriptions

87. Copyright © All rights reserved to Student Insights. 87 Descriptions

88. Copyright © All rights reserved to Student Insights. 88 Descriptions

89. Copyright © All rights reserved to Student Insights. 89 Consideration and Barriers

90. Copyright © All rights reserved to Student Insights. 90 Consideration Distribution Which best describes your level of consideration and application to the following colleges? (Simply skip any college which you did not seriously consider attending.) All Students Considered Applied Forty-eight percent of all students considered attending Eastern Michigan and 18% of students actually applied.

91. Copyright © All rights reserved to Student Insights. Consideration Levels Although Eastern Michigan’s consideration fell from 52% in 2013 to 48% in 2014, all other competitors registered even larger drops. Eastern Michigan therefore gained ground versus competitors. 91

92. Copyright © All rights reserved to Student Insights. Application Levels Eastern Michigan’s application rate held steady at 18% in the past year. Most other institutions also held steady or registered small increases or decreases. Grand Valley State and Ferris State had relatively large decreases. 92

93. Copyright © All rights reserved to Student Insights. Conversion Percentage Consideration to Application This chart shows the “conversion rate” of students who apply as a percentage of those students who at least considered applying. Since Eastern Michigan’s consideration level declined, but application rate held steady, the University’s conversion rate increased somewhat. Only Central Michigan, UM – Ann Arbor, and Oakland University had larger increases than Eastern Michigan. Conversion Percentage 93

94. Copyright © All rights reserved to Student Insights. 94 Barrier Analysis

95. Copyright © All rights reserved to Student Insights. 95 Barrier Analysis If you did not seriously consider Eastern Michigan University, why not? Check all that apply. The most frequently cited barrier to consideration is low academic standards, which is consistent with prior years. The number of students citing campus safety jumped significantly from 15% in 2013 to 26% in 2014.

96. Copyright © All rights reserved to Student Insights. 96 Among students who considered attending Eastern Michigan, the top reasons continue to be cost, availability of majors, and close proximity. The most significant change in the past year was a decrease in the number of students citing size as an incentive. Although it appears that social life was cited by many more students in 2014 than in 2013, this is actually due to a change in the question’s response option. Incentive Analysis If you did consider Eastern Michigan University, why? Select all that apply.

97. Copyright © All rights reserved to Student Insights. Communication Effectiveness 97

98. Copyright © All rights reserved to Student Insights. 98 Interaction Effectiveness How would you rate the following types of interactions that you have had with Eastern Michigan University? Very Unfavorable Somewhat Unfavorable NeutralSomewhat Favorable Very Favorable This chart show the favorability scores for various types of EMU interactions with students. The University earned its highest scores for in-person meetings, campus tours, website, and letters. The scores may be influenced by students’ overall perspectives on each type of interaction in general. For example, phone calls are typically the lowest rated interaction for all colleges. An alternative way to view this data is to compare EMU to other colleges. While such an average has not been finalized for 2014, the University appears to be positioned near the middle of a group of about 60 institutions across the country. Eastern Michigan did have particularly high scores for in-person meetings and campus tours.

99. Copyright © All rights reserved to Student Insights. 99 Advertising Recall Fifty-seven percent of students recall seeing an advertisement by Eastern Michigan in at least one type of media. Thirty-five percent recalled getting a letter from the University, followed by 28% who saw an advertisement on social media. Compared with a preliminary national benchmark, it appears that the University had the 3 rd highest overall recall among 60 national benchmark institutions. In fact, the University ranked 1 st in pop up ads and radio and ranked 2 nd in billboards.

100. Copyright © All rights reserved to Student Insights. Communication Recommendations 100

101. Copyright © All rights reserved to Student Insights. 101 Recommendations

102. Copyright © All rights reserved to Student Insights. 102 Recommendations

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105. Copyright © All rights reserved to Student Insights. 105 Recommendations

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108. Copyright © All rights reserved to Student Insights. 108 Recommendations

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113. Copyright © All rights reserved to Student Insights. 113 Recommendations

114. Copyright © All rights reserved to Student Insights. 114 Thank you!