1. Fundamentals of Instructor Training

2. Course Purpose n Introduce you to the history, structure and activities of the American Red Cross n Prepare you to teach Red Cross courses to diverse populations n Teach you the policies and procedures of the American Red Cross to ensure course consistency, quality and appropriate reporting

3. Course Objectives  Identify lines of service in the American Red Cross  Describe qualities or characteristics of Red Cross heroes and relate them to concepts of volunteerism and community involvement  Identify key chapter priorities

4. Course Objectives  Identify appropriate teaching methods and facilitation skills used in Red Cross courses  Describe ways an instructor can respond to individual and group learning needs  Recognize standard processes in Red Cross courses for assessing participant progress

5. Course Objectives  Respond appropriately to a specific learner concern  Identify ways the Red Cross ensures quality and consistency in course delivery  Articulate how you can serve your community

6. The Red Cross Mission n The American Red Cross, a humanitarian organization led by volunteers and guided by its Congressional Charter and the Fundamental Principles of the International Red Cross Movement, will provide relief to victims of disasters and help people prevent, prepare for, and respond to emergencies.

7. The International Red Cross The International Red Cross and Red Crescent Movement is the largest humanitarian, volunteer organization in the world, with over 175 member countries.

8. Guiding Principles  Humanity  Impartiality  Neutrality  Independence  Voluntary Service  Unity  Universality

9. Structure of the Red Cross

10. Definition of Learning  Process of change  Acquisition of new knowledge, skills or attitudes  From study or life experiences  Occurs over a period of time  Lifelong process

11. Types of Learning  Affective  Attitude and/or behavior  Cognitive  New facts, concepts, skills  Psychomotor  New motor skills

12. MARS Motivation Association Repetition Senses (use of)

13. Facilitating Discussions & Task Groups

14. Teaching Psychomotor Skills  Direction and instruction  Ample practice time  Reinforcement  Corrective feedback  Encouragement

15. Managing the Classroom nBnBnBnBridging nAnAnAnAssigning tasks nSnSnSnSummarizing nInInInIntervening nCnCnCnClimate Setting

16. Providing Feedback In giving corrective feedback– n Identify the error or behavior in a nonjudgmental way. n Define the results. n Provide or describe the corrective action or lead the participant to provide his or her own correction.

17. Assessing Progress  Is learning occurring?  Are the learning objectives being met?  Are participants applying knowledge and skills?

18. Standards of Quality  Quality, consistency, and standardized delivery  Lesson plan based on well-defined objectives  Instructor follows the lesson plan and does not stray from the content and learning objectives

19. Authorized Providers Outside companies, organizations or individuals that provide American Red Cross instructional programs

20. Representing the Red Cross

21. Ethical Behavior  Tell the truth  Keep promises  Respect individuals  Be fair

22. 5 Key Commitments  Organization  Customers  Task  People  Self