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High Tech / High Touch Satisfactory Academic Progress Rick Shipman Director of Financial Aid Michigan State University.

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Presentation on theme: "High Tech / High Touch Satisfactory Academic Progress Rick Shipman Director of Financial Aid Michigan State University."— Presentation transcript:

1 High Tech / High Touch Satisfactory Academic Progress Rick Shipman Director of Financial Aid Michigan State University

2 Session Topics 1)Our Approach 2)How We Monitor 3)The Appeal Process

3 MSU SAP Overview  After SS10 Grades  Warning = 1463  Denial = 71  After US10 Grades  Warning = 330  Denial = 268 Still Denial = 143 / 114 Not Enrolled In Default = 2 Probation = 38 Warning = 16 Good Standing = 69  After FS10 Grades  Warning = 1658  Denial = 289 Still Denial = 188 / 117 Not Enrolled Probation = 80 Warning = 16 Good Standing = 5 3

4 Approach

5  SAP uses academic policies  View SAP problems as opportunities to help  Incorporate DAP  Academic advisors heavily involved  Combine high tech with high touch  Website and web application is central

6 Website

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16 Website – Q & A PDF

17 Monitoring

18  Use every-semester monitoring for most  Use annual monitoring for medical students  Monitoring of  Time Limit (OFA report)  Completion Rate (OFA report)  Excessive Withdrawals (OFA report)  GPA Requirements (Registrar report) 18

19 Monitoring  Alert message after failed monitoring  Registrar sends GPA failure notice too  Student email directs to secure messaging  Links to SAP website Paper appeal form Online appeal application  Email notice to academic officials  Links to SAP administration tool

20 Monitoring – GPA Warning  Students on SAP Warning for failing GPA standards are required to participate in online academic and financial counseling.  A condition for release of funds  Part of our Default Aversion Program

21 Monitoring – GPA Warning

22 GPA Warning – Academic Counseling

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26 GPA Warning – Financial Counseling

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30 Appeals

31 Website 31

32 Appeal Process  Who may appeal?  Student on warning and fails monitoring  Student on probation and fails monitoring  Student on probation and fails recovery plan

33 Appeal Process  How to appeal?  Paper appeal or online application  Student initiates by completing online statement What went wrong What’s changed to prevent a repeat  Recovery plan created with academic advisor Must be approved by Dean  OFA reviews &approves or refers to U committee

34 Appeal Process  What happens after the appeal review?  Results email sent To student and academic advisor  Status email sent at end of probation period To student and academic advisor  Status email sent at end of semester for multi-term appeal To student and academic advisor

35 Appeal Process - Paper

36 eSAP Appeal Process

37 eSAP – Student Statement

38 eSAP Academic Progress Plan

39 eSAP Review

40 SAP Administration

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49 Satisfactory Academic Progress


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