1. High Tech / High Touch Satisfactory Academic Progress Rick Shipman Director of Financial Aid Michigan State University

2. Session Topics 1)Our Approach 2)How We Monitor 3)The Appeal Process

3. MSU SAP Overview  After SS10 Grades  Warning = 1463  Denial = 71  After US10 Grades  Warning = 330  Denial = 268 Still Denial = 143 / 114 Not Enrolled In Default = 2 Probation = 38 Warning = 16 Good Standing = 69  After FS10 Grades  Warning = 1658  Denial = 289 Still Denial = 188 / 117 Not Enrolled Probation = 80 Warning = 16 Good Standing = 5 3

4. Approach

5.  SAP uses academic policies  View SAP problems as opportunities to help  Incorporate DAP  Academic advisors heavily involved  Combine high tech with high touch  Website and web application is central

6. Website

16. Website – Q & A PDF

17. Monitoring

18.  Use every-semester monitoring for most  Use annual monitoring for medical students  Monitoring of  Time Limit (OFA report)  Completion Rate (OFA report)  Excessive Withdrawals (OFA report)  GPA Requirements (Registrar report) 18

19. Monitoring  Alert message after failed monitoring  Registrar sends GPA failure notice too  Student email directs to secure messaging  Links to SAP website Paper appeal form Online appeal application  Email notice to academic officials  Links to SAP administration tool

20. Monitoring – GPA Warning  Students on SAP Warning for failing GPA standards are required to participate in online academic and financial counseling.  A condition for release of funds  Part of our Default Aversion Program

21. Monitoring – GPA Warning

22. GPA Warning – Academic Counseling

26. GPA Warning – Financial Counseling

30. Appeals

31. Website 31

32. Appeal Process  Who may appeal?  Student on warning and fails monitoring  Student on probation and fails monitoring  Student on probation and fails recovery plan

33. Appeal Process  How to appeal?  Paper appeal or online application  Student initiates by completing online statement What went wrong What’s changed to prevent a repeat  Recovery plan created with academic advisor Must be approved by Dean  OFA reviews &approves or refers to U committee

34. Appeal Process  What happens after the appeal review?  Results email sent To student and academic advisor  Status email sent at end of probation period To student and academic advisor  Status email sent at end of semester for multi-term appeal To student and academic advisor

35. Appeal Process - Paper

36. eSAP Appeal Process

37. eSAP – Student Statement

38. eSAP Academic Progress Plan

39. eSAP Review

40. SAP Administration

49. Satisfactory Academic Progress