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The Power of Inbound Marketing How changes in human behavior and the web landscape have led to a revolution in customer acquisition (and how marketers.

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Presentation on theme: "The Power of Inbound Marketing How changes in human behavior and the web landscape have led to a revolution in customer acquisition (and how marketers."— Presentation transcript:

1 The Power of Inbound Marketing How changes in human behavior and the web landscape have led to a revolution in customer acquisition (and how marketers can take advantage!)

2 How Things Used to Be Sold

3 1921

4 1955

5 1983

6 1998

7 2011

8

9 The Process of Selling Hasn’t Changed…

10 The Process of Buying Has…

11 How People Buy Today

12 Realize a Need

13 Research Options

14 Ask Peers and Experts

15 Seek Out Experts

16 Leverage Q+A Sites & Forums

17 Dig Into Every Detail Available

18 Convert, Buy, Trial

19 Inbound vs. Outbound Marketing

20 Inbound MarketingOutbound Marketing Social Networks (Facebook, Twitter) Blogs + News Sites Links from Partners + Friends Forums + Discussion Sites Q+A Answers w/ a Link User Profiles + Comments Opt-In Email Newsletters Organic Search Rankings Inclusion in Universal Search Results Viral Content Display Advertising Buying Email Lists Site Sponsorships Demographic Targeting Affiliate Marketing Video Ads Paid Search Ads Contextual Ad Networks (AdSense) Facebook Ads

21 You Must Become a Go-To Resource Expert http:/googleblog.blogspot.com/2010/06/our-new-search-index-caffeine.html Sometimes, a single piece of content or just a few, can yield these results but, more often, it takes dozens to hundreds of attempts to become a resource hub. Site that offers: Unique Research Informed Opinions News/Trend Analysis Multimedia Content Authentic Expert Contributors Quality Discussion/Interaction Site that offers: Unique Research Informed Opinions News/Trend Analysis Multimedia Content Authentic Expert Contributors Quality Discussion/Interaction Referenced by industry blogs Mentioned in news publications Cited at conferences + events Liked/Shared on Facebook Links are Tweeted Answers on Q+A sites reference its resources Forum discussions link to its pages People email links to each other

22 Tips, Strategies & Channels for Effective Marketing

23 Discover What People Want By Asking Them! Polls Q&A Surveys Contests

24 Maturate & Engage in Dialogues Pre Sales Process

25 For some great Facebook-focused marketing tactics, check out http://www.seomoz.org/blog/4- facebook-marketing-tactics-you-might-not-know-abouthttp://www.seomoz.org/blog/4- facebook-marketing-tactics-you-might-not-know-about Facebook More fans = more people potentially exposed to your content. But… You also need to create posts that will show up in “top news” on your fans’ walls. That’s more challenging.

26 I highly recommend http://www.slideshare.net/danzarrella/the-science-of-re-tweets which helps show the correlation between activities on Twitter and your ability to have the message spread.http://www.slideshare.net/danzarrella/the-science-of-re-tweets Twitter It’s not just about the follower count. Your tweets have to count for something and drive actions/awareness.

27 Good advice on LinkedIn profiles here - http://www.seomoz.org/ugc/optimize-your-linkedin- profile-for-best-results-howto (also, don’t miss the comments which discuss how the links work).http://www.seomoz.org/ugc/optimize-your-linkedin- profile-for-best-results-howto LinkedIn Like Facebook, LinkedIn now has a wall that drives “likes” and comments (as well as traffic). LinkedIn’s “Groups” are a powerful way to grow your network and spread a message.

28 Every two years, we put out http://www.seomoz.org/article/search-ranking-factors but leave the URL the same, so it continues to accrue great link/social/sharing signals.http://www.seomoz.org/article/search-ranking-factors Evergreen Content

29 After producing what is, admittedly, an awesome graphic - http://www.paralegal.net/judge-judy/ - Paralegal.net rose to page one in Google (and got bjillions of drive-by visits, too).http://www.paralegal.net/judge-judy/ Infographics

30 The genius game-like badges, points and progress at http://stackoverflow.com has helped make it one of the most successful sites in the Q+A world.http://stackoverflow.com Gamification

31 Feeds aren’t just useful for subscribers. They “ping” search engines, enable easy syndication and can be used by lots of content aggregators that send traffic, too. Blog Content Feeds On average, this many people actually read a post via feed

32 Fostering Community

33 These (http://www.seomoz.org/users/profile/) emulate the success of places like LinkedIn, Quora, Stackoverflow and others. They’ve increased participation and traffic to the profiles dramatically.http://www.seomoz.org/users/profile/ User Profiles Progress Bar Highly customizable profile details Custom Photo Links to other web profiles

34 Guest blogging (or contributing content to any type of publisher) is a great way to build your brand and earn links. Tools like http://myblogguest.com/ can help make the process easier.http://myblogguest.com/ Partner Blogging + Writing

35 Partner Generated Content

36 HARO (http://www.helpareporter.com/) is a popular service that lets you get contacted when relevant reporters/journalists need sources. Hrmarketer (http://www.hrmarketer.com ).http://www.helpareporter.com/http://www.hrmarketer.com Direct Connections to Journalists

37 Presentations = Engagement

38 I did a brief, 4-minute presentation at the Seattle 2.0 Awards - http://www.geekwire.com/2011/seomoz- ceo-rand-fishkin-googles-panda-update that promoted our hiring + growth (focused on that audience’s values rather than trying to sell to them)http://www.geekwire.com/2011/seomoz- ceo-rand-fishkin-googles-panda-update Live Events

39 Our webinars http://www.seomoz.org/webinars attract 500-1,000 attendees and earn lots of tweets, blog posts and links. Hubspot’s get 10K+ attendees http://www.hubspot.com/marketing-webinars/http://www.seomoz.org/webinars attract 500-1,000http://www.hubspot.com/marketing-webinars/ Webinars

40 I put many of my presentation on http://slideshare.net where they earn thousands of additional views.http://slideshare.net Online Presentations

41 Video

42 YouTube actually ranks as the second largest “search property” in the US, behind only Google: http://thenextweb.com/google/2011/05/25/youtube-hits-3-billion-views-per-day-2-days-worth-of-video- uploaded-every-minute/ http://thenextweb.com/google/2011/05/25/youtube-hits-3-billion-views-per-day-2-days-worth-of-video- uploaded-every-minute/ YouTube Don’t be a honey badger. Care about YouTube’s potential!

43 The “Long Tail” of Video Sites http://techcrunch.com/2010/02/08/long-tail-video-half-viewing-minutes/ Long tail of video sites get 50% of all online video traffic/views!

44 At SEOmoz, we use http://www.wistia.com who submits our video XML sitemaps to Google for us - http://www.google.com/support/webmasters/bin/answer.py?answer=80472http://www.wistia.comhttp://www.google.com/support/webmasters/bin/answer.py?answer=80472 Self-Hosted Video Content

45 Step #1: Promote Step #2:Test Step #3: Repeat Find marketing communities that look promising. Invest a few days/hours building authentic value in that niche/sector. Throw out low ROI programs; repeat high ROI programs.


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