1. + Cincinnati+ Louisville + Nashville+ Columbus + Detroit+ Indianapolis KiZAN Technologies Cassie Hendricks Bryan Cornette and Eric Ross

2. Agenda 2:00 PM – Welcome & History 2:05 PM – Exchange Migration 2:45 PM – Questions & Wrap Up

3. Session 1: The pains of migrating off of 2003 but the risk of staying on an unsupported platform Session 2 will be held July 15 : How we approach migrating off of 2003 and mitigate the issues and risks of staying on an unsupported platform

4. KiZAN was derived from the Japanese word, “Kaizen.” It means “improvement” or “change for the better.” It refers to philosophy or practices that focus on continuous improvement of processes and management. KiZAN? “I’ve heard of KiZAN from somewhere… What does it mean? Isn't it a Japanese word or something..?”

5. Founded in 1991 Award Winner Gold certified Building Relationship Founded in 1991 to help companies implement business solutions using Microsoft Technologies. First Global Partner of the Year! Workplace Flexibility Award Winner! 2012 and 2013 Heartland Partner of the Year! Gold-Certified Microsoft Partner serving Indiana, Kentucky, Michigan, Ohio and Tennessee with clients in several other states We create “Raving Fans” by building relationships one at a time Why KiZAN?

6. Practice Areas System Center & Desktop Azure Business Intelligence Office 365 & Cloud Custom Application Development SharePoint Microsoft Lync Virtualization Microsoft Exchange Windows 8 & Mobile Development Custom Relationship Management Windows Server

7. KiZAN and Exchange Bryan Cornette – Messaging Practice Lead Eric Ross – Messaging Consultant

8. History of Exchange 2003 Exchange 2003 Support Discontinued Typical Migration Pains Question and Answer Topics

9. Client Integration Manual configuration of clients versus automated configuration via autodiscover History of Exchange 2003

10. Client Integration Since Exchange 2003, use of messaging platforms and user expectations have transformed The users perception of the need to have the full Outlook client in order to have complete functionality History of Exchange 2003 Client Expectations

11. Client Integration Client Expectations Architecture Changes Powershell Permissions model 32 to 64 bit Moving from a high I/O space saving model to a low I/O model with higher disk space utilization History of Exchange 2003

12. Client Integration Client Expectations Architecture Changes Transformation of Mobile Landscape History of Exchange 2003 BES was the big player Availability of devices and features was limited in comparison to the options currently available

13. Extended support ended 4/8/2014 Support Discontinued Support providedMainstream Support phaseExtended Support phase Current Support as of April 8, 2014 Paid support (per-incident, per hour, and others)XX Security update supportXX Non-security hotfix supportX Requires extended hotfix agreement, purchased within 90 days of mainstream support ending. No-charge incident supportX Warranty claimsX Design changes and feature requestsX Product-specific information that is available by using the online Microsoft Knowledge Base XX Product-specific information that is available by using the Support site at Microsoft Help and Support to find answers to technical questions XX

14. Client Issues Migration Issues Typical Migration Pains

15. Outlook 2013 is not supported on Exchange 2003 Outlook Client Issues Outlook 2003 is not supported on Exchange 2013 Client licensing considerations

16. Outlook Redirection Client Issues Devices that use EWS not honoring the legacy redirect to Exchange 2003 from 2010 EAS redirection issues primarily Android devices

17. Outlook may not work correctly where customers are using WAN accelerators that do not support newer versions of Exchange Pitfalls Client Issues Server side rules can become corrupt forcing users to recreate them 3 rd party client based plugins. All plugins will need thorough testing due to server side design changes

18. Migration Issues Cross forest migration can be painful from the amount of administrative effort involved utilizing native Exchange tools

19. Users are disconnected during migration Mailbox Migration Issues Migration Issues Extremely large mailboxes either in size or item count will NOT migrate without remediation

20. Double hop migration to 2010 or 2007 first then to 2013 Migration Options Migration Issues Resource forest with linked mailboxes Office 365

21. Migration to 2010 better support than migration to 2013 Public Folders Migration Issues Scripting languages to perform workflows no longer supported as they were in 2003 Many organizations prefer traditional PF management as opposed to current

22. During migration verifying logs are truncated utilizing properly configured backup solution or circular logging Pitfalls Migration Issues Migrating application relay. Often devices and applications are configured to send mail to the IP or name of a single Exchange server, and that server will eventually be decommissioned

23. Questions?

24. MAPI Address Rewrites 3 rd Party Application Integration Functionality No Longer Supported

25. KiZAN’s Current Offers and Packages

26. Do you have a mobile strategy? Is your current mobile application not quite what you thought it would be? KiZAN's Windows 8 and Mobile Development team has a solution specified for your needs. Whether you have an application that needs work or you don't have an application at all, we can help you engage your customers wherever they are. Windows 8 & Mobile Development

27. Domain Controller Upgrade Package KIZAN will work with your staff to replace your existing domain controllers with a new Windows Server 2012 R2 domain controller. Domain/Forest Functional Level must be at a minimum of 2003 Domain Controller $600 With Certificate Services $900

28. Exchange Health Check Package Already have an Exchange Server deployed? KiZAN consultants can perform a detailed assessment and health check of your current environment and guide you to a solution. Up to 1,000 mailboxes: $2,500 1,000 – 3,000 mailboxes: $5,000 3,001 – 10,000 mailboxes: $7,500 10,000+ mailboxes: please call us

29. KiZAN Windows Embedded 8.1 Proof of Concept = $5,000 Optional KiZAN System Center 2012 R2 Configuration Manager = $3,000 Windows 8.1

30. Planning Cloud Identities only 25 Mailboxes migrated to Office 365 Designed for those customers that need better understanding of the solution Exchange Migration Packages Cloud/Office 365 Exchange 2010/2013 $15,000 Platform Independent $12,000 Exchange 2003/2007 $17,000 A Day with an Architect $1,500 Prepare Active Directory for Office 365 Establish and Configure Office 365 tenant Configure existing Exchange environment for Office 365 Migrate 25 mailboxes to Office 365 Provide 2 hours of admin and migration training 4 hours of migration support 20 Jabra Lync optimized devices 25 Brainstorm QuickStart guides of your choice

31. Please contact us if you are interested in any offers or would like more information! Cassie Hendricks cassieh@kizan.com 502-410-5882

32. Session 2: July 15 th How we approach migrating off of 2003 and mitigate the issues and risks of staying on an unsupported platform