1. TREATMENT ABROAD IN HUNGARY Dr. Ágnes Fényi Feketéné Deputy StateSecretariat For Tourism Ministry of State for Economyc Planning Hungarian Ministry for National Economy

2. CROSS-COUNTRY COLLABORATIVE DEVELOPMENT GIVES GREAT OPPORTUNITIES WHY? more and more complex high-tech diagnostical and therapeutical instruments are used in the healthcare the development costs of these tools are rocketing to the skies the average age of the European nation is increasing due to the well- established healthcare systems the conscious lifestyle of the people, mental healthcare (healthy food consumption, sport activities) travel practice of the patients and pensioner operations of rare diseases the lack of specialists (geographical, human) cost-benefit

3. KEY ASPECTS OF FINDINGS THE MOST IMPORTANT ELEMENTS TO BUILD THE MARKET OF CROSS BORDER HEALTH TOURISM To identify the specialities of the domestic medical attendances To determine which local healthcare centres should have specific priorities To explore the ingredients of thermal waters and match with the diseases those can cure To prepare market research about the international movements of patients To consider medical attendance related aspects in callings for tenders of developments To preconceive a good collaboration with the insurance companies To do the best practise of the field of the marketing

4. Hungary Has a Great Potential as There are Thermal Waters Beneath 80% of its Land THE LIST OF „BEST SPA VACATIONS- EUROPE” BUDAPEST IS 2nd, HÉVÍZ 13 rd 1372 hot springs 207 springs with medical water 385 place have a thermal and medical bath 13 health resorts 54 qualified spa hotels 70 qualified thermal bathes 5 medical caves 224 certified medical waters 5 deposit of therapeutic muds 1 mofette

5. The Treatment Abroad Medical Tourism Survey 2012 KEY FINDINGS For all patients in the survey from all countries, Hungary was the leading destination (12% of respondents), following by Belgium (11%), Poland, Turkey, Spain, the Czech Republic and India were the destination for around 7% of patients each. For UK patients travelling overseas, Belgium (16%) was the most popular destination for treatment, followed by Hungary (15%), Poland (10%), Czech Republic (9%) and Turkey (9%) and Spain (7%). The research was undertaken by European Research Specialists on behalf of Intuition Communication who run Treatment Abroad, and the International Medical Travel Journal. More than 1,000 patients took part in the study.

6. The Treatment Abroad Medical Tourism Survey 2012 KEY FINDINGS Hungary was the most popular destination for dental treatment (chosen by 38% of UK dental travellers) while Belgium was most popular for cosmetic surgery (18%) 84% of the patients would go back to the same doctor or clinic Patients levels of satisfaction were 85% high all respondents cited professionalism of staff, price and quality of care. The research was undertaken by European Research Specialists on behalf of Intuition Communication who run Treatment Abroad, and the International Medical Travel Journal. More than 1,000 patients took part in the study.

7. The Leading Factors to Outbound Medical Tourism to go to Hungary SERVICE QUALITY, COST BENEFIT, ACCREDITATIONS the Hungarian medical doctors traditionally well educated short travel distance in Europe communion religious literature and cultural background our medical standards are the similar or very closely to the European’s one (International Organization for Standardization –ISO), some places have TÜV standardisation save approximately 50-60% of cost, compared to the prices that patients could get in the western part of Europe/U.S. traditional cooperation of the European Member States the patients can begin treatment shortly ore immediately after arrival unique thermal medical spas and bathes

8. H ow Could we Integrate the Medical Wellness and Spa Hotels to the Clinical Medical Treatment in the Field of the Cross Border Health Tourism ? THE MEDICAL WELLNESSES AND SPAS HAVE AN IMPORTANT ROLE IN THE FIELD OF CROSS BORDER HEALTH TOURISM BASED ON MEDICAL TREATMENT early and latest rehabilitations relaxation, refreshment programs in the pericurative period (it is important not only for the patients, also important for the relevants) to add the continuous telemedical monitoring safety of the patients yearly general check up

9. Type of Waters Other Natural Factors Indications BÜKFÜRDŐ balneology and drinking cure alkaline - bicarbonate - fluorid - bromide sclerosis arthrosis chronic gastrial inflammation DEBRECEN balneology alkaline - bicarbonate - iodid - bromide chronic inflammatory articular and spinal dieases ischialgia EGERSZALÓK balneology and drinking cure Ca – Mg –bicarbonate - sulphurous Lumbago Bechterew syndrome gastric ulcer GELLÉRT SPA BUDAPEST Ca – Mg –bicarbonate – Radon emanation and medicinal mud Sclerosis arthrosis discopathia chronic gastrial inflammation asthmatical disorders rheumatology, balneology and breathing and drinking cure

10. SÁRVÁR THERMAL SPA rheumatology,balneology alkaline – bicarbonate – iodid - bromid rheumatoid locomotor diseases posttraumatic rehabilitation SOPRON – BALF SPA rheumatology, balneology gastroenterology (drinking cure), breathing cure alkaline – bicarbonate - sulfide rheumatoid locomotor diseases chronic abdominal inflammations Heine Medin syndrome respiratory diseases SZÉCHENYI SPA BUDAPEST rheumatology,gynecology,bal neology Ca – Mg – bicarbonate – fluoride – boric acid rheumatoid locomotor diseases chronic abdominal diseases ZALAKAROS GRÁNIT SPA balneology alkaline –chloride – bicarbonate –sulfide - iodide rheumatoid locomotor diseases, abdominal inflammatory diseases Type of Waters Other Natural Factors Indications

11. LUKÁCS SPA BUDAPEST rheumatology,balneology and drinking cure Ca and Mg -bicarbonate – sulfate- fluoride chronic rheumatoid locomotor diseases chronic abdominal inflammatory diseases MISKOLCTAPOLCA (LAKE CAVE) rheumatology,balneology Ca – Mg - bicarbonatechronic gastrial inflammation respiratory diseases NYÍREGYHÁZA – SÓSTÓ - SPA rheumatology, balneology NaCl –iodid –bromid- chalybeate (ferrous) chronic rheumatic locomotor diseases chronic abdominal inflammatory diseases RUDAS SPA BUDAPEST rheumatology, balneology and drinking cure Alkaline –bicarbonate – fluoride Radon emanation sclerosis arthrosis Bechterew syndrome chronic gastrial inflammation Type of Waters Other Natural Factors Indications

12. GYULA THERMAL SPA rheumatology,balneology alkaline-bicarbonate – sulfate- fluoride chronic inflammatory articular and spinal diseases ischialgia polyneuropathia HAJDUSZOBOSZLÓ THERMAL SPA rheumatology, gynecology,balneology bicarbonate- iodid-bromid- NaCl- bitumenferous (oestrogenic) all degenaration wear of rheumatic locomotor diseases infertility HARKÁNY THERMAL SPA rheumatology,dermatology, balneology and gastroenterology( drinking cure) alkaline-bicarbonate -sulfidechronic rheumatic locomotor diseases chronic abdominal inflammations psoriasis HÉVÍZ THERMAL LAKE rheumatology, balneology Gynecology, dermatology bicarbonate- sulfate Radon emanation medicinal mud chronic rheumatic locomotor diseases endocrine diseases, skin diseases

13. The Thermal Lake of Hévíz is not only our treasure but an unique gift of nature as well Lake Hévíz, the largest biologically active thermal lake in the world (6 km from the Lake Balaton and 180 km from Vienna) 4.4-hectare lake is rich in minerals, gushes from a 38 m-deep cave (hot and cold cavern water have been mixing) the temperature between 22-38 degrees Celsius in the whole year water is equally rich in dissolved and volatile matter, combining with medical waters (contain carbon dioxide, sulphur, calcium, magnesium, hydrogen carbonate, mild radon emanation) medical mad contains the concentrated medical values of radium salts and reduced sulphides

14. Medical Cure in Hévíz The Application of the Medical Water Itself Makes a Complex Therapy Possible THE CURE IS INDICATES locomotor diseases (osteoporosis, degenerative and inflammatory diseases of the spine/joints rheumatologic and secondary diseases of joints chronic, peripheral complaints which are connected to the nervous system and have mechanical reason chronic gynecological diseases pre-and after-treatments of the operations of the vertebral disc injuries and the after-treatment of the operations of the locomotor system THE CURE IS CONTRAINDICATIONS infectious diseases tumours cardiac failure extra high blood pressure pregnancy

15. 2013’s increased opportunities to use medical attendance regardless to the borders within the European Union shall now encourage the Member States to create the possible solution for the division of each medical fields development A way to this division should be to find the substantial geographic makings of the countries, and to focus the already well-known practices of therapies and interventions

16. THANK YOU FOR YOUR ATTENTION agnes.fenyi@ngm.gov.hu