1. AN OVERVIEW OF AVIATION INSURANCE AND RISK MANAGEMENT

2. Presented By: &

3. Overview The Team & Their Relationships The Basic Coverages/Exclusions of an Aviation Policy Other Exposures/Coverages The Details Agents & Underwriters Crave Correct Limits? Claims – Examples & Procedures Conclusion

4. The Aviation Policy Team The Key Players –The Risk Managers…You! –The Leaders of your State’s Aviation Department(s) –The Agency or Brokerage Company The Agent/Broker –The Insurance Carrier The Underwriter Communication

5. The Aviation Agent / Underwriter Relationship Roles Negotiations Challenges Partnership Mutual Goals and Responsibilities to You How the Team Can Work

6. Traditional Communication RISK MANAGEMENT CARRIER / UNDERWRITER AGENT / BROKER FLIGHT DEPARTMENT(S)

7. Team Communication: How it can Help RISK MANAGEMENT CARRIER / UNDERWRITER AGENT / BROKER FLIGHT DEPARTMENT(S)

8. Basic Aviation Insurance Coverages Hull Liability Med Pay GVS War/Terrorism

9. Basic Aviation Exclusions Wear & Tear Heat Depreciation of Value Contractual Liability Intentional Injury Worker’s Compensation Noise & Pollution Asbestos War, Hijacking, & Other Perils

11. War Risk Coverage - TRIA What do I get if I buy war risk coverage? What does TRIA coverage provide? Should I buy war risk coverage or TRIA or both?

13. TRIA Buyback Coverage for a certified “Act of Terrorism” defined by Section 102 of the Terrorism Risk Insurance Act of 2002 and as extended by Terrorism Risk Extension Act of 2005

14. War Risk vs. TRIA Occurrence coverage Cancellation clause

15. Other Exposures / Coverages Special Equipment Cargo Spares Non-Owned Aircraft Aviation Premises Others

16. Non-Owned Aircraft Liability Coverage Why it’s important What controls should be in place What should I be asking/looking for?

17. Extra Expense Coverage What is it? Pays “extra expense” of leasing or renting a temporary replacement aircraft while the scheduled aircraft is being repaired.”

18. Extra Expense Coverage Extra Expense means that portion of the actual cost of leasing or renting a replacement aircraft which exceeds the cost the named insured would have incurred if they could have operated the scheduled aircraft had it not been damaged.

19. Personal Injury False arrest, detention or imprisonment Malicious prosecution Wrongful entry or eviction Invasion or the right of private occupancy Libel or slander, except if it is committed with the insured’s consent if know false.

20. The Details Agents and Underwriters Can’t Live Without Aircraft Makes, Models, Registration #’s Aircraft Seating Configurations Hull Values Desired Limits Purpose of Use Annual Utilization Who the Passengers Are Pilot Information Prior Loss Experience

21. What your Agent/Broker Should Want to Know Needs Wants Satisfaction Game Plan

22. Agent/Broker Timetable Pre-renewal meeting/discussion Underwriting information needed Markets to approach on renewal Underwriter meetings Date renewal quote to be provided

23. Selecting the Correct Limits – The Four Primary Items To Consider Aircraft Type(s) Passengers Operations Location

24. Selecting the Correct Limits Aircraft Type(s) –Airline Equipment, Corporate Turbine, & Piston –Each has unique roles –Policy limits will vary tremendously

25. Selecting the Correct Limits Passengers –Who are they? Employee or not? Occupations, Income Levels, Family, Age –What is the average passenger load? –How often do passengers fly?

26. Selecting the Correct Limits Operations –What exactly is the aircraft used for? Not all uses have the same exposure –Where does it fly? International Ops? Over water? Low level?

27. Selecting the Correct Limit Location –Where is the aircraft based? –Key here is exposure to people and property on the ground.

28. Selecting the Correct Limit Takeaway points There is no fixed correct limit to carry since all operations and aircraft are unique. Look at your own operation and the exposure that exists within it first. Different limits may be considered for individual aircraft or departments Available limits can have impact on settlements –Average settlement for a fatality on a U.S. based airline $3M - $5M –Many settlements for fatalities involving small piston aircraft are settled for $100K

29. Claims Causes of Loss –Pilot Error

31. Claims Causes of Loss –Pilot Error –Mechanical Failure

34. Claims Causes of Loss –Pilot Error –Mechanical Failure Not All losses result in Bodily Injury and a Totaled Aircraft.

35. ICE DAMAGE TO FAN BLADE. REPAIR COST: $70,000

36. PROP STRIKE. COST TO REPAIR: $23,500

37. POWER CART. COST TO REPAIR: $27,000

38. HELICOPTER ROLLOVER. COST TO REPAIR: $700,000

39. SLAT DAMAGE – UNREPAIRABLE. REPLACEMENT COST: $112,000

40. VERTICAL STABILIZER DAMAGE. COST TO REPAIR: $48,000

41. You Have A Claim… Now What? Policy Provisions – Be Familiar!

42. Claims: Items to Keep in Mind Contact Broker and/or Underwriter ASAP to report the loss. Your carrier may need to defend you! All involved should be careful discussing the loss. News travels very fast when an airplane is involved. Have pictures taken & preserve evidence Actions you take may not be approved (paid for) without carrier’s consent.

43. Claims: Items to Keep in Mind Have a distinct point of contact for the broker and claims team. Keep the communication lines open!!!

44. What You Can Do To Help Encourage Good Communication Know the Team Members Think Ahead Use the Agencies and Underwriting Companies as resources – you are paying us for more than a stack of paper!

45. Questions?