1. 1 Design Review 16.High-level design demonstrates capability to meet customer CTQs QFDStructure Trees 15.High-level process design alternatives developed and evaluated FMEAError-Proof 14.Selected design track consistently followed to produce high-level design MatricesFlowcharts Benchmarking Interview Guide ANALYZE 3 13.Development risks assessed and exit strategies developed Other 12.Design methodology selected Risk Assessment 11.Overall product/service requirements determined and prioritized Brainstorming 10.*0utcome indicator for current process measured againstCTQs CTQ Matrix 9.Customer specifications forCTQsidentified KanoAnalysis 8.Associated process outcome indicators (Ys) to measureCTQs Customer/Market Research 7.Customer needs defined & prioritized (CTQs) Competitive Analysis MEASURE2 6.Project plan completed 5.Preliminary opportunity/gap statement developed and reviewed with sponsor Other 4.Product/service objective and target customers determined *Process Flowchart 3.Scope of project determined (i.e. process boundaries) Customer Surveys 2.Outcome indicator(s) reflecting preliminary opportunity/gap Linkage 1.Link established to relatedTLIsand core process outcome indicators ( Ys ) Project Planning Sheet DEFINE1 TEAM EFFORT Comments 4 Objective and Checkpoints Tools/Techniques (* =applies only to redesign) Story Step Name # Presentation Date:Team Name: D-M-A-D- Design Review 16.High-level design demonstrates capability to meet customer QFDStructure Trees 15.High-level process design alternatives developed and evaluated FMEA 14.Selected design track consistently followed to produce high-level design MatricesFlowcharts Benchmarking Interview Guide 3 13.Development risks assessed and exit strategies developed Other 12.Design methodology selected Risk Assessment 11.Overall product/service requirements determined and prioritized Brainstorming 10.*0utcome indicator for current process measured againstCTQs CTQ Matrix 9.Customer specifications forCTQsidentified KanoAnalysis 8.Associated process outcome indicators (Ys) to measureCTQs Customer/Market Research 7.Customer needs defined & prioritized (CTQs) Competitive Analysis To identify customer needs, specify CTQs, product/service requirements MEASURE2 6.Project plan completed 5.Preliminary opportunity/gap statement developed and reviewed sponsor Other 4.Product/service objective and target customers determined *Process Flowchart 3.Scope of project determined (i.e. process boundaries) Customer Surveys 2.Outcome indicator(s) reflecting preliminary opportunity/gap Linkage 1.Link established to relatedTLIsand core process outcome indicators ( Project Planning Sheet To identify business objectives, project scope, product/service concept and develop project plan DEFINE1 3. The team members regularly attended all meetings. 2. Team scheduled and held frequent meetings. 1. The Back Belt and members were trained in the process. To plan and implement the process design/redesign TEAM EFFORT Comments 4 Objective and Checkpoints Tools/Techniques (* =applies only to redesign) Story Step Name # Design Area: Presentation Date:Team Name: D-M--D-V STORY REVIEW FORM To convert customer product/service requirements into process design requirements and establish a high-level design To develop, evaluate and select a detailed process/product design To assure new design meets customer requirements, institutionalize it, and implement on-going monitoring