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ISO-9001:2000 PREVENTIVE ACTION PREVENTS OCCURENCE OF POTENTIAL NON-CONFORMITY HENCE IT IS PRE - EVENT MANAGEMENT REPRESENTATIVE.

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Presentation on theme: "ISO-9001:2000 PREVENTIVE ACTION PREVENTS OCCURENCE OF POTENTIAL NON-CONFORMITY HENCE IT IS PRE - EVENT MANAGEMENT REPRESENTATIVE."— Presentation transcript:

1 ISO-9001:2000 PREVENTIVE ACTION PREVENTS OCCURENCE OF POTENTIAL NON-CONFORMITY HENCE IT IS PRE - EVENT MANAGEMENT REPRESENTATIVE

2 ISO-9001:2000 CORRECTIVE ACTION PREVENTS RECCURENCE OF NON-CONFORMITY HENCE IT IS POST - EVENT MANAGEMENT REPRESENTATIVE

3 ISO-9001:2000 MEANS CLEAN OFFICE & CLEAN SHOP FLOOR MANAGEMENT REPRESENTATIVE

4 ISO-9001:2000 MEANS DO WHAT YOU WRITE & WRITE WHAT YOU DO MANAGEMENT REPRESENTATIVE

5 ISO-9001:2000 MEANS PLEASE SHOW ME. MANAGEMENT REPRESENTATIVE

6 ISO-9001:2000 OUR CONCEPT OF CUSTOMER Internal Customer : Next Dept. External Customer: End User MANAGEMENT REPRESENTATIVE

7 ISO-9001:2000 MEANS TEAM - WORK MANAGEMENT REPRESENTATIVE

8 ISO-9001:2000 I KEPT SIX HONEST SERVING MEN, THEY TAUGHT ME ALL I KNOW, THEY ARE WHAT,WHERE,WHEN,WHY WHO & HOW MANAGEMENNT REPRESENTATIVE

9 ISO-9001:2000 MEANS.... FILL ALL COLUMNS OF FORMATS IF ANY COLUMN IS NOT APPLICABLE WRITE N/A MANAGEMENT REPRESENTATIVE

10 ISO-9001:2000 MEANS DO WHAT YOU SAY & SAY WHAT YOU DO MANAGEMENT REPRESENTATIVE

11 ISO-9001:2000 MEANS CUSTOMER SATISFACTION & CONTINUAL IMPROVEMENT MANAGEMENT REPRESENTATIVE


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