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Your Service Partner in Europe www.ecs-geie.com January 2006
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Main features European Economic Interest Grouping Network of independent private owned companies Covers 11 western European countries Answers the needs of large European customers Provides cleaning and other facility services Best-in-class through skills sharing : technical know-how, processes, training, controls, … All member companies are ISO certified
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Members coverage
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Turnover ( millions euros ) and People 2005
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15 7 The ECS network
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Centralized communication GSF : France, GB, Spain : Marc Destrumelle WISAG : Germany, Austria, Lux. : Günter Bouffier IRIS : Belgium : Alexandre Millasson GAMBA : Italy : Andrea Dondi HELDER : Netherland : Hans Sanders ENZLER : Switzerland : Brice-Laurent Poulin GROSVENOR : Ireland : Bernard McCauley According to the location of the Customer’s leading site in Europe, one of these managers will become the sole correspondent for all his cleaning services requirements and follow-up
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ECS Coordination : a single system for all
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Similar organisation among members Supervisor Site manager in charge Secretary Coordinator Local company management Services delivery on client site Posting to workplaces, tasks overview, immédiate correction Means implementation, site organization, relations with Client Client needs identification, commercial contract, client follow-up Anticipation of risks for client’s unsatisfaction Implementation of ckient policy and processes Local branch manager Client Staff administration – Invoicing and payements Cleaners Typical organization of any ECS regional branch
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Members commitments Partnerships with key accounts at European level Centralized communication : customer has one single point of contact for all its European operations Consistency in : Best professionnal practices ISO Quality systems and procedures Prices structure and calculation method
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France, U K, Spain Fourth French Group for B to B - over 4 000 customers National coverage in France 90 branches, large covering of Great Britain and Spain Also in Midwest USA and Quebec 21 000 employees ( 18 400 Europe ) 420 millions Euros Turnover ( 388 Europe ) Industrial cleaning in all fields of activity Quality ISO 9001 certified
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Belgium Fifth Belgian Group for B to B National coverage : 7 branches 1 900 employees 66 millions Euros Turnover Industrial cleaning, coating, maintenance Quality ISO 9002 certified, CQL Safety VCA and BeSaCC certified,
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Germany, Austria, Luxembourg Second largest German Group B to B -7,500 customers National coverage in Germany : 120 branch offices As well as Luxembourg and Austria. Presence in Poland 19 000 employees 480 millions Euros Turnover Multiservices and Facility Management : Cleaning, Security, Technical Maintenance, Catering, FM,... Quality ISO 9001 certified
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Italy National coverage in Italy : 13 branch offices Fourth Italian cleaning company 2 500 employees 47 millions Euros Turnover Cleaning and maintenance services Quality ISO 9001 certified and SA 8000
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Netherlands Seventh Dutch cleaning group National coverage of Netherlands 4 200 employees 83 millions Euros Turnover Quality certified ISO 9001, security VSA, and OSB
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Switzerland Fifth Swiss cleaning group 10 branches over German speaking northern Switzerland and Geneva 1 800 employees 30 millions Euros Turnover Quality certified ISO 9001 and 14001, SZFF
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Ireland Third largest Irish Group for B to B, over 800 customers National coverage in Ireland and Northern Ireland. 5 branches 4 200 employees 36 millions € Turnover Commercial cleaning in all industry sectors Quality - ISO 9001 certified
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France Grande BretagneEspagneBelgique Pays BasAllemagneAutriche Luxem bourg Italie Suisse Irlande Cleaning hourly minimum wages, in euros 8,077,085,059,668,337,686,408,237,6911,457,93 Minimum of social charges to consider 42 %4 %40 %84%79 %21%22 %15%66 %12 %17% Specific cleaning reglementation apply yesno yes Mandatory re-hiring of cleaners on site when taken over yes Yes if more than 15 yes Yes some times Yes Some times Social aspects
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Your Service Partner in Europe
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