1. ISO9001:2000 & AS9100 System Implementation SENIOR OPERATIONS SSP INC. 2006

2. Relationship Between AS9100 & ISO 9001:2000 “All” Elements of ISO 9001:2000 are Embodied in AS9100“All” Elements of ISO 9001:2000 are Embodied in AS9100 AS9100 Incorporates Prime Contractor & FAA CFR Title 14 RequirementsAS9100 Incorporates Prime Contractor & FAA CFR Title 14 Requirements * FAA ACO believes the effective implementation of AS9100 will enhance companies overall performance

3. AS9100 Changes Significant Changes in “Shall” Requirements over ISO 1994:Significant Changes in “Shall” Requirements over ISO 1994: –129 additional “Shall” requirements –AS9100 also contains 80 Aerospace unique requirements and Amplifications –Standard is more descriptive and written in understandable terms

4. AS9100 Changes Transfers the Responsibility for Quality from Quality Assurance to “Top” ManagementTransfers the Responsibility for Quality from Quality Assurance to “Top” Management New Standard adopts a “Process” Approach when Developing, Implementing and improving EffectivenessNew Standard adopts a “Process” Approach when Developing, Implementing and improving Effectiveness

5. SSP Implementation Major Benefits & Success in a 2 Step Implementation:Major Benefits & Success in a 2 Step Implementation: –Obtain ISO 9001:2000 certification first –Add Additional AS9100 requirements to the baseline *requires additional procedures SSP Received ISO9001:2000 in 2003 and followed 6 months later with AS9100SSP Received ISO9001:2000 in 2003 and followed 6 months later with AS9100

6. Benefits of AS9100 Prime Contractors acknowledge the Standard as a common BaselinePrime Contractors acknowledge the Standard as a common Baseline FAA & NASA have accepted AS9100FAA & NASA have accepted AS9100 Utilization of AS9100 Standards Checklists during Prime audits.Utilization of AS9100 Standards Checklists during Prime audits. Primes are beginning to reduce Quality System Audits-Moving towards Product & Process AuditsPrimes are beginning to reduce Quality System Audits-Moving towards Product & Process Audits

7. Benefits of AS9100 Increased Consistency in Expectations from the PrimesIncreased Consistency in Expectations from the Primes Lean Activities; Kaizen, 5 S and Six Sigma are accepted Continual Improvement StrategiesLean Activities; Kaizen, 5 S and Six Sigma are accepted Continual Improvement Strategies Reduced Oversight CostsReduced Oversight Costs Improved PerformanceImproved Performance

8. AS9102 First Article Requirement Has become a Contractual requirement by PrimesHas become a Contractual requirement by Primes Has added cost and cycle time to the FAI processHas added cost and cycle time to the FAI process Primes are Divided between Rev. NC & “A” –causing dual standards and implementationPrimes are Divided between Rev. NC & “A” –causing dual standards and implementation Primes often “Add” additional requirements to an already Cumbersome StandardPrimes often “Add” additional requirements to an already Cumbersome Standard

9. Challenges of AS9100 at SSP Establishing and Monitoring of Metrics at the Cell Level –Quality ObjectivesEstablishing and Monitoring of Metrics at the Cell Level –Quality Objectives Continual Improvement Opportunities identified and worked at the lowest levelsContinual Improvement Opportunities identified and worked at the lowest levels Training and measuring “Effectiveness” of TrainingTraining and measuring “Effectiveness” of Training Sub-Tier Supplier Performance and MonitoringSub-Tier Supplier Performance and Monitoring

10. Challenges of AS9100 at SSP Integrating Actions to Improve Customer Satisfaction & PerceptionIntegrating Actions to Improve Customer Satisfaction & Perception

11. SSP Success SSP has transformed it’s culture through a “Top-Down” management commitmentSSP has transformed it’s culture through a “Top-Down” management commitment Lean & Continual Improvement Opportunities are saving $$$ to the Bottom-lineLean & Continual Improvement Opportunities are saving $$$ to the Bottom-line Over 50% Reduction in Hardware Scrap realized through Improved Processes and Corrective ActionsOver 50% Reduction in Hardware Scrap realized through Improved Processes and Corrective Actions

12. SSP Success Management Reviews serve as a Platform to Identify Where Further Improvements can be madeManagement Reviews serve as a Platform to Identify Where Further Improvements can be made Cell & Process Metrics have become a way of “Business” and are taking RootCell & Process Metrics have become a way of “Business” and are taking Root

13. Summary In the Early Days of ISO 9001, having an ISO Certification was merely a “Competitive Advantage” In today's Aerospace Market, Not having AS9100 can be a significant business “Disadvantage”