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SALES TRAINING | www.fingertec.com Thrifty Complete Fingerprint IN/OUT Access Solution for SMEs FingerTec H2i makes complete biometrics door access affordable for all Copyright © 2011 FingerTec Worldwide Limited. All rights reserved.
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SALES TRAINING | www.fingertec.com The trend for door access system has shifted from keys to cards to fingerprint. Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. Elaborate on the inconvenience of keys and cards for today’s office environment. Fingerprint is the best solution in terms of convenience, and it gives employers full control. Elaboration on the benefits of fingerprint technology also can be brought up here, in terms of uniqueness, simplicity, less intrusiveness, etc.
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SALES TRAINING | www.fingertec.com Convenience in usage Easy data management Accurate Data Provides a complete monitoring system The Benefits of a Fingerprint System Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. Highlight a few key advantages here such as: No need the hassle of carrying a token around; Centralized data reduces overall work,; Accuracy of data – no more buddy punching.
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SALES TRAINING | www.fingertec.com The cost to install in/out fingerprint terminals is high for a basic installation even without door accessories. The Challenge Customers then resort to installing an IN terminal with an exit push button, which tracks the incoming traffic but not the outgoing. Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. Elaborate pricing of simple installation of in/out reader for different brands / technology, and stress on how H2 is the most thrifty system for a complete in/out installation.
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SALES TRAINING | www.fingertec.com FingerTec’s H2i makes it affordable to use a fingerprint system for both IN & OUT tracking at almost HALF the market price! The Solution Copyright © 2011 FingerTec Worldwide Limited. All rights reserved.
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SALES TRAINING | www.fingertec.com H2i has all features available in the existing fingerprint access solutions in the market 1 such as: Multi Verification 2 Get more by paying less! Fingerprint and Cards Wiegand Connection Availability 3 Able to connect to third party controller/external alarm system Multi Communication Methods Readily Available 4 TCP/IP, RS485, USB TCMS V2 offers centralization of all data from H2i for easy management Buy H2i and link to other FingerTec systems without any hassle Centralization of Data 5 Mix and match of terminal up to 999 units 6 Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. 1. Elaborate that fingerprint systems such as H2i has various features that are useful to a company’s operations. 2a. Elaborate on the two technologies that H2i possess. Stress on the speed and the way the algorithm works, and that duplication of fp is highly unlikely. 2b. Elaborate on the 3 card technologies,, stressing on the difference between the 3, and their respective advantages. 3. Talk about the importance as well as the convenience of Wiegand and its various frequencies available in the market. 4. Elaborate on the convenience that the TCP/IP and USB connection provide. Also explain on the less common, but yet used RS485 connection. 5. Explain that the TCMS is a powerful time control management software that is bundled with every package of FingerTec products. Run through some of the key features of TCMS, and stress that the employer has full control over the system. 6. H2i allows templates from other readers be exchanged and it can connect to other readers as well for easy management of an entire system.
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SALES TRAINING | www.fingertec.com Good things DO come in small packages! And the H2i is one of them. Contains 1500 fingerprint templates Carries up to 100,000 logs The H2i contains all the essential features preferred in a biometric system ABS Less parts, less maintenance cost Smaller unit, less attractive to vandals Stylish for any office environment Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. More than enough for any SMEs and if one user is enrolled with a couple of fingers, you can get 750 users for one reader. More than enough space to store logs, and these logs are safely kept in the terminal even during power failure and lightning strikes. Advantages: it’s light weighted, it absorbs impact and resistance, it’s robust and it can be recycled. Elaborate on the parts in the H2i. How many boards, etc. Show a few pictures of H2i installations in offices, main entrances, etc.
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SALES TRAINING | www.fingertec.com Home Security that Fits in your Palm The H2i has a balance of simple features and DIY maintenance that makes it suitable for home security use. Small & Manageable size 1 Simple installation 2 Connects to Access Controller which allows for centralization of accessories and backup power 3 Can be installed in multiple rooms and centralized from one single PC 4 Cost effective 5 Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. Mention that the H2i is small in size, and easy to be handled by the end-user as it has a simple and non-confusing outlook. The H2i and its accessories are easy to mount and install. Although, it is recommended that the user hires a professional to connect the cabling between the accessories. Highlight accessories such as an emergency break glass, exit push button, alarm siren and backup battery, and elaborate the purpose of the accessories. Eg: Panic room, rooms that contain valuables etc. All the units can then be centralized using the TCMS which gives the user the ultimate control. The H2i is small, compact, and has just enough features that you need, keeping unwanted costs at bay.
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SALES TRAINING | www.fingertec.com What do you get when you purchase a FingerTec H2i? Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. Top Quality Hardware FCC & CE certified Strictly Monitored Quality Control Online Resources Online manuals & guides Product Warranty End-User support website After sales support Assistance through various online means (eg: Skype, MSN, email) Global Product Warranty for up to 24 months Extensive All-in- One CD TCMS V2 – extensive & user friendly software Various Language settings Product manuals & guides Briefly explain each point, giving extra emphasis on the DIY concept and the After Sales Support point.
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SALES TRAINING | www.fingertec.com FingerTec makes things easy! Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. Touch on the 8 microsites that we have including support, sales, etc. Touch on warranty and how to get warranty claims done online..
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SALES TRAINING | www.fingertec.com Installation Made Easy by FingerTec Site visits are very important in the installation process 1 ! Take note of the surrounding features such as: Type of door Number of entrances Type of security level needed Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. Elaborate on things you should pay attention to during site visit, which includes type of door because different door requires different sets of accessories. FingerTec offers individual accessory or packaged ones at accessory.fingertec.com. Stress on the importance of communication/connectivity between PC and terminal because it determines the quality of data that enters into TCMS V2. The objective is to get to know the client’s environment and be prepared for the installation day with all suffice equipment.
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SALES TRAINING | www.fingertec.com Scout for a good installer to connect door accessories Prepare door accessories Measure the position of installation Inspect wall to avoid damaging other cables during hacking Install TCMS V2 software in PC Test network connection between terminal and PC Mount reader on the wall Test the whole system Installation Process Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. Connect all cables to terminal Recommend a good installer. Clients can be put off with a brand by a bad installation alone. Inspect the wall – Don’t blindly hack a wall – inspect it so that you’d not ruin other equipment or cabling Test network connection – This is important, don’t install the terminal and then test it because it’d give you trouble if the connection is not working. Mount reader on the wall – You can opt to use an enclosure for better protection. Explain on the two types of wall plate and in what condition it’s supposed to be used. Connect door accessories – test the whole system and make sure that you conduct a clean installation -conceal the cables appropriately.
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SALES TRAINING | www.fingertec.com User enrollment and important features in the TCMSV2 The H2i is an audio-guided terminal – so listen carefully for instructions! With TCMS V2, conduct enrollment just once and transfer them to all your terminals 2 ! A good enrollment is important in ensuring a smooth operation 1. Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. Stress on the importance to conduct good enrollment. Go through “What to look for in an enrollment” exercise? (see notes) Once enrolment is done, make sure to verify the fingerprint to confirm that it works. For those who do not have good quality fingerprints, register them with cards. However these cases are quite rare. Elaborate on the points that TCMS V2 can be used to transfer enrolled fingerprint templates to other FingerTec terminals. Hence, do a very good enrolment once and the rest will be done via TCMS V2.
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SALES TRAINING | www.fingertec.com TCMS V2 The Soul of the FingerTec system Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. Elaborate on the features important in TCMS V2 – vital for time attendance. Urge them to come for a full TCMS v2 training to maximize the use of the software for the benefits of the company.
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SALES TRAINING | www.fingertec.com FingerTec H2i Demonstration Watch how FingerTec really makes things easy! Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. Invite an audience to try and register. And then upload the templates to the software, to show transfer of data live. Prepare H2i on a Perspex with door and show how easy to go in using fingerprint.
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SALES TRAINING | www.fingertec.com View Attendance & Print Reports It’s all easy with FingerTec & the TCMS V2! Copyright © 2011 FingerTec Worldwide Limited. All rights reserved. Talk about Team Viewer and how it allows all users to check for their attendance online. Elaborate on the many types of reports offered by TCMS v2 and they could be kept in various forms xls, txt, pdf, etc.
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SALES TRAINING | www.fingertec.com Frequently Asked Questions About H2i What is the capacity of H2i, is it lower than the usual master terminal? Can the H2i integrate with all terminals or is it limited? What form of verification can be done with the H2i? How does the H2i operate without an LCD screen and a keypad? Is the H2i a master terminal or just a slave? If I decide to install another FingerTec terminal after installing and using the H2i for a long period, do I have to enroll all the users into the new terminal again? Copyright © 2011 FingerTec Worldwide Limited. All rights reserved.
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SALES TRAINING | www.fingertec.com Thrifty Complete Fingerprint IN/OUT Access Solution for SMEs Copyright © 2011 FingerTec Worldwide Limited. All rights reserved.
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