1. Newport Photography Club Ryan Erwin PC MAINTENANCE & SECURITY

3. YOUR BEST FRIENDS F1 Key Google (Or your preferred search engine) Microsoft or Apple PC Engineer Back Up Disks /Installation CD/DVD’s Confidence

4. PRESENTATION BREAK DOWN Common Faults Maintenance Schedule Anti Virus Back Up / Restore Free Software

5. COMMON FAULTS Power Supply Hard Disk Drive Failure Mother Board Failure Virus / Spyware Corrupted File System

6. POWER SUPPLY FAILURE The number one most replaced part. Symptoms of this are normally no power lights at all on the PC. Power supply failure can be caused by many different things but most commonly power surges and over heating due to damaged fans

7. HARD DISK DRIVE FAILURE The second most common replaced part. Symptoms of this are blue screens, crashing and loss of data. If caught early enough we can normally save most data, photos, music etc. Hard disk drive failure is very common in pc's over 3 years old and is sometimes seen as early as 13 or 14 months into a PC's life

8. MOTHER BOARD FAILURE The third most common replaced part. Symptoms of this can include a wide range of things but normally cause the PC to not boot at all or at worst damage the power supply and/or hard drive.

9. VIRUS / SPYWARE The number one cause of software problems. Symptoms of this are normally slow system performance, crashing and constant pop-up when connected to the internet. PC's are prone to virus's and spyware when no up to date antivirus software has been installed on the machine.

10. CORRUPTED FILE SYSTEM The second most common software problem. Symptoms of this include windows not booting due to a missing file message or a blue screen. This is normally caused by a power cut or the PC being restarted or shut down incorrectly.

11. MAINTENANCE SCHEDULE FrequencyTask DailyVirus Scan, Adware / Spyware Scan WeeklyData Backups, Antivirus Software Updates Adware/Spyware Software Updates Windows Updates Office Updates Disk Clean-up Deleting Temporary Internet Files, History, Cookies MonthlyDisk Defragment

12. FREE MAINTENANCE SOFTWARE CCCleaner Windows Doctor WinUtilities Free Edition Perfect Disk Free Defrag Microsoft Windows Clean-up Installer

13. Security Security is not a dirty word, crevice is.

14. SECURITY

15. ANTI VIRUS & FIREWALLS Purchased Norton Mcafee Zone Alarm Extreme Others

16. ANTI VIRUS & FIREWALLS Freeware AVG Free Comodo Internet Security ZoneAlarm Others

17. COMPUTER VIRUS CONCEPT Boot Sector Virus - Michelangelo Boot sector viruses infect the boot sectors on floppy disks and hard disks, and can also infect the master boot record on a user's hard drive. File Infector Virus - CIH Operate in memory and usually infect executable files. Multi-partite Virus Multi-partite viruses have characteristics of both boot sector viruses and file infector viruses. Macro Virus - Melissa Macro Virus They infect macro utilities that accompany such applications as Microsoft Word, Excel and outlook.

18. COMPUTER VIRUS CONCEPT Types of Computer Virus Trojan / Trojan Horse – Back Orifice A Trojan or Trojan Horse is a program that appears legitimate, but performs some malicious and illicit activity when it is run. Worm – Red Code A worm is a program that spreads over network. Unlike a virus, worm does not attach itself to a host program. It uses up the computer resources, modifies system settings and eventually puts the system down. Worms are very similar to viruses in that they are computer programs that replicate themselves. The difference is that unlike viruses, worms exist as a separate small piece of code. They do not attach themselves to other files or programs.

19. SPAM Unsolicited Emails Clogs up PC Takes up storage allowance Can download unwanted software or direct you to Phishing websites If its to good to be true it probably is so delete / report it to your ISP provider Use a sheep dip email address for downloads etc

20. SPAM What can happen Loss of data Identity theft Lose money Denial of access Become part of a spam bot network

21. FREEWARE / TRY BEFORE YOU BUY Is it really free? Does it do exactly what I want it to? Does it install other programs? Free software from magazines (PC Utilities)

22. DO YOU KNOW WHAT YOUR INSTALLING

23. READ BEFORE YOU CLICK

24. PIRATE SOFTWARE Illegal No Support May Install virus’s, malware or spyware Do I really need the latest copy of Office, Photoshop etc. Alternative’s

25. DATA RECOVERY Don’t Panic Isolate your media card Use a good recovery program Be patient Use recovery specialists if necessary Weigh up the cost against the value of the data

26. DATA RECOVERY PROGRAMS Recuva Photorec Test Disk Sandisk Recovery Tool Others are available online or come free with media cards

28. BACKUP / RESTORE Back up daily / weekly / monthly What do I need to back up? What do I back up to?

29. WINDOWS 8 Tablet Orientated No Start Button Love It or Hate It

30. QUESTIONS