1. Enhancing Your Professionalism 5 Ways to Develop your Professional Presence

2. 2 Goals  Discuss the concept of professionalism  List the attributes of a professional  Define how to exhibit your professionalism  Determine what YOU can do to enhance your professional presence

3. 3 KARMA – the joy of watching someone get what they deserve. PROFESSIONALISM – the ability to sit back, enjoy the show and keep your mouth shut! jareflections.wordpress.com

4. What is Professionalism? 4 “the conduct, aims, or qualities that characterize or mark a profession or a professional person”

5. Professional Attributes 5 Specialized Knowledge Competency Honesty and Integrity Accountability Self-Regulation Image

6. Specialized Knowledge  Skills  Degrees  Certifications  Masters of knowledge  Up-to-date information 6

7. Competency  Reliable  Keep their promises  Manage expectations  Don’t make excuses  Solution driven 7

8. Honesty and Integrity  Keep their word  Never compromise their core values  Humble  Willing to learn from others 8

9. Accountability 9 Words Thoughts ActionsMistakes Accountable

10. Self-Regulation  Remain calm in a crisis  Stay professional under pressure  Show respect  High EI 10

11. Image  Polished  Dress appropriately  Confident  Gain respect 11

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13. 1.Build Your Career Capitalism 2.Increase your visibility 3.Be emotionally intelligent 4.Refine your communication style 5.Polish your image 5 Ways to Develop Your Professional Presence 13

14. Career capitalism  Future proof your career Find an “academy” company Get and remain tech savvy Develop your competencies and experience Think “global” Build and maintain a professional network 14

15. Career capitalism  Future proof your career Create a success journal Scan the environment Develop resilience 15

16. Develop career expertise  Proactively engage your leader about your career goals  Investigate long-term and short-term skill requirements  Volunteer for challenging projects and assignments  Get a mentor!  Be a mentor! 16

17. Increase Your Visibility  Volunteer for Special Projects  Share information with people outside of your normal network  Attend those “optional” meetings and events  Ask for bigger and better assignments  Start a group 17

18. Increase Your Visibility  Toot your own horn! 18

19. Self- Awareness Self- Management Social Awareness Relationship Management Personal Social 19 Be Emotionally Intelligent

20. Self-Awareness Strategies  Ask yourself: What am I feeling? Why am I feeling it?  Keep a journal or log  Reflect on your behaviors  Know your triggers  Seek feedback 20

21. Self-Management Strategies  The ABC’s of Life A – Activating event B – Belief about the activating event C – Consequential emotional response 21

22. Self-Awareness 22 Your feelings follow your beliefs

23. Beliefs “My director believes in me” “My director is trying to ruin my life!” 23

24. Self-Defeating Beliefs  Add D Dispute our thinking Replace self-defeating, irrational beliefs with rational logical beliefs 24

25. Self-Management Strategies  Choose your battles  Mix pleasantness with anger  Realign your expectations  Speak to someone that is not emotionally invested  Recognize the irrationality of worry 25

26. Self-Management Strategies  Ask anxiety inventory questions What is going on here? What’s the worst thing that could happen? How likely is that? Is it in or out of my control? Is there anything I can do? 26

27. Social Awareness Strategies  Greet people by name  Notice things about people  Watch body language and tone  Listen  Step into their shoes  Seek the whole picture  Pay attention to the mood in the room 27

28. Relationship Strategies  Be open and curious  Acknowledge other people’s feelings  Have an “open door” policy  Explain your decisions  Tackle a tough conversation  Take feedback & give constructive criticism 28

29. Refine Your Communication Style  Listen more, talk less!  Be aware of other people’s emotions  Empathize  Encourage 29

30. Refine Your Communication Style  Remember humor  Treat people equally  Attempt to resolve conflict  Maintain a positive attitude and smile 30

31. Refine Your Communication Style  Minimize stress  Only complain when absolutely necessary 31

32. Polish Your Image  Keep a neat and clean appearance  Update your wardrobe  Dress for the occasion  Think about your staff 32

33. In Summary  True professionals exhibit expertise, honesty, integrity and emotional intelligence  There are five strategies to build your professional presence  Which strategy will you start with? Make a commitment today! 33