2. “Our chief want is someone who will inspire us to be what we know we can be.” Ralph Waldo Emerson

4. “No company, big or small, can win over the long run without energized employees who believe in the mission and understand how to achieve it.” Jack Welch

5. I N S P I R E gnite Your Enthusiasm avigate The Way ell the Benefit aint the Picture nvite Participation einforce an Optimistic Outlook ncourage Their Potential

13. “ Good isn’t good enough. ”

14. “We’re in the efficiency business. We just happen to make containers.” Jeff Erselius, Jellco Container

15. “ What are we passionate about? ”

16. I N S P I R E gnite Your Enthusiasm avigate The Way ell the Benefit aint the Picture nvite Participation einforce an Optimistic Outlook ncourage Their Potential

17. “A leader succeeds only when they find a way to make people excited and confident about what comes next.” Marcus Buckingham

19. “We set out to put a computer in the hands of everyday people.” Steve Jobs

22. “A man’s mind, once stretched by a new idea never regains its original dimensions.” Oliver Wendell Holmes

23. What’s my vision?

24. I N S P I R E gnite Your Enthusiasm avigate The Way ell the Benefit aint the Picture nvite Participation einforce an Optimistic Outlook ncourage Their Potential

25. Why should I care?

28. Set up time Kicks per hour Down time Attendance

31. I N S P I R E gnite Your Enthusiasm avigate The Way ell the Benefit aint the Picture nvite Participation einforce an Optimistic Outlook ncourage Their Potential

32. “Brains are programmed much more for stories than for abstract ideas.” John Kotter

37. I N S P I R E gnite Your Enthusiasm avigate The Way ell the Benefit aint the Picture nvite Participation einforce an Optimistic Outlook ncourage Their Potential

38. “ The leaders of companies who provide exceptional customer service regularly meet face-to-face with their customers as they regard customer service as the primary means to retain and grow their customer base. My personal goal for 2010 is to meet with at least 20 customers. ” Kim Nelson

42. I N S P I R E gnite Your Enthusiasm avigate The Way ell the Benefit aint the Picture nvite Participation einforce Optimism ncourage Their Potential

44. “When I die, I hope to spend the first million years painting, and the dullest color in my palette will be bright orange.”

48. Candid assessment Strategy to overcome challenge Vision of what the world will look like when the battle is won

49. Optimism Can be Learned

50. I N S P I R E gnite Your Enthusiasm avigate The Way ell the Benefit aint the Picture nvite Participation einforce an Optimistic Outlook ncourage Their Potential

55. “Pretend that every single person you meet has a sign around his or her neck that says, ‘make me feel important.’ Not only will you succeed in sales, you will succeed in life.” Mary Kay Ash

56. “Lavish praise on people and people will flourish; criticize and they'll shrivel up.”

57. Fill Emotional Tanks