1. Customized Career Resources for Newcomers Dr. Roberta Neault, CCC, CCDP, GCDF-i, Dr. Deirdre Pickerell, CHRP, GCDF-i Presented by:

2. Agenda Setting the Scene Getting Started The Product Lessons Learned Challenges

3. SETTING THE SCENE

4. Career Development in Manitoba

5. Nine Key Topics Application Forms Career Planning Career Portfolios Cover Letters Interviews Job Search Strategies Recognizing Prior Learning Resumes Success in the Workplace

6. Project Resources Client Guides Practitioner Guides PowerPoints Facilitator’s Guide

7. Client Guides Topical ContentActivities and ExamplesThings to Remember / AvoidClient “Cases”

8. Project Timeline Original Project RFP Resource Development Product Launch Need for Customized Resources Identified 2009 2010 Late 2011 / Early 2012 2013

9. Challenges for Immigrants Credential recognition Complex system of regulatory bodies Under- employment $3 billion annual cost to Canadian economy Language Unrealistic assessment of skills Accent issues Lack of specific business terminology Discrimination Ethnicity Culture Religion Politics

10. ManitobaStart Pre-Arrival PlanningArrival ServicesEmployment ProgramsDevelopment ProgramsManitoba Provincial Nominee Program (MPNP)Diversity and Intercultural Training

11. Timeline Initial Consultation Sept 2013 Project Start Oct 2013 Foundational Components Nov 2013 Resource Development Nov 2013 to Mar 2014 Training Mar 2014 Final Development Apr 2014

12. GETTING STARTED

13. Our Emphasis transition challenges Support international experience Value career alternatives Explore optimism and hope Foster plain language Use patronizing content/language Avoid pre-arrival activities Provide

14. An Inclusive Approach Edit & Finalize Provide Training Get Feedback DraftConsult

15. Foundational Components Environmental Scan Original Resources Style Guide Client Profiles / Artefacts

16. THE PRODUCT

17. A Newcomers Guide to... Understanding Change and Transition Career Planning Effective Work Search Writing Resumes Building a Career Portfolio Writing Cover Letters Completing Applications Outstanding Interviews Success in the Workplace

18. Meet the “Clients” Amira Khan Mahesh Kumar Gabriela Goldberg Liang Li Donna Santos Omar Abadi

19. Exploring the Tools

28. Project Challenges

29. Emergent Vision New guide Added resources Scope Creep 25 pages becomes 85 Length Gov’t departments working on similar topics Duplication

30. Client Stories Six “clients” to tell hundreds of stories Using “real” examples while honouring confidentiality Developing artefacts“Aging” client

31. Multiple Stakeholders ManitobaStart Manitoba Labour and Immigration Career Development Sector Other Gov’t Departments

32. Dual Focus Customization of Existing Material Development of New Content

33. Terminology and Approaches Career AlternativesOpportunitiesPaths Pre- Immigration

34. LESSONS LEARNED

35. Next Steps PilotReviseFinalize

36. For More Information... www.manitobacareerdevelop ment.ca/CDI/career_practiti oners.html http://manitobastart.com/