1. The Omaha System Partnership: Nursing Informatics Research Network Kay Poulsen Help4U, New Zealand Kia Ora from Nouvelle-Zélande

2. Omaha System in NZ HINZ November 2009 “To ensure that correct decision making occurs at the right time, at the right place, and that services provided are at the right level in a consistent, coordinated way, this clinical information must be valid, reliable, but most of all present”. Brent McGrath (1960 – 2010) Changing the way nurses and allied health professionals document and communicate care in community clinical practice : a community care clinical data set.

3. Omaha System Holistic evaluation of problems in the setting of a person’s life – Individual, family or community level – Potential problems & health promotion Multi-dimensional perspective using simple framework – Omaha System is the A, B, C that enables us to write War and Peace Measure the impact of interventions on consumer awareness and consumer engagement as well as clinical outcomes. – Knowledge, Behaviour, Status outcome ratings

4. A Community Care Solution Omaha System CADI TM data dictionary Project GAIN PLAIN WORDS TM taxonomy IT architecture International partnerships

5. Life Interrupted… 4.35am, 4 September 2010

6. HINZ, November 2010 – Sheree East “The key thing is, understanding the landscape in which you are operating is constantly shifting. And when the ground shifts beneath you – systems need to be flexible and sustainable. “We are now ready to embark upon the trial and implementation of the dataset using 21 st century documentation and communication technology” Transforming Clinical Practice through Terminology Delivering the vision

7. 12.51pm, 22 February 2011

8. Help4U A health navigation and consumer advocacy service Linked student welfare division with existing agencies Commenced coordinating suburban welfare enquiries Earthquake services A-Z The lightbulb project / winter care parcels project

9. Operation Suburbs

10. In the suburbs 2000 portaloos 27,500 chemical toilets 400 disposal tanks

11. Problems encountered

12. Interventions

13. The Aftermath: impact on health services Loss of: 100 tertiary care hospital beds (17%) 600 residential care beds 122 non-government community health groups and counting…..

14. June 2011

15. Entrer (enter)…Omaha System TotalCare service – Hospital in the Home Nurse Practitioner service – Older Persons’ Health Help4U service – Family health centre care coordination AESOP clinical documentation tool New Zealand Omaha System User Group

16. Start and Chart… ©2012 Help4U Holdings Ltd

20. Preliminary Comparison: Nurse Practitioner Service and TotalCare Service The Nurse Practitioner Service served 11 patients (27% male, 36.4% living alone) Average age 86.6 years, with an average of 6.1 problems per patient (67 total problems) Have been referred by general practitioner for more frequent in-home visits

21. The TotalCare service served 37 patients (27% male, 56.8% living alone) Average age 84.8 years, with an average of 10.0 problems per patient (371 total problems) Have been identified as requiring residential care, but there is no bed

22. Of the 9 top problems, 5 are physiological and 4 are health related behaviors.

23. *Behavior is significantly higher for TC (differences for knowledge and status are not significant)

24. Baseline assessments for all problems: Individual/Family/Community Level

25. Next Steps Omaha System Partnership Care Plans – Diabetes – Wound Management – Homecare Post discharge care coordination research Streamlining and integration to care process TotalCare Evaluation – “The service appears to have achieved what it was set up for with only 25% of those eventually admitted to resthomes and only 1 to hospital. Six patients ended up dying in their own homes”.

26. Quake ‘Swarms’ (3,400 > mag 3; > 11,000 in total, in 21 months)

27. Questions Sheree East, RN, DoN Nurse Maude, Christchurch NZ Karen A. Monsen, PhD, RN University Of Minnesota, Minneapolis, MN, USA Amy B. Lytton, MS, RN St. Paul-Ramsey County Public Health, MN, USA Sara Avery Massey University, Nursing Programme Wellington, NZ Ashleigh Peck CPIT School of Midwifery Christchurch, NZ Acknowledgements