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Published byJesse Miles Modified over 9 years ago
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September 8th 2011 1
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What, Why, When...and the Future Sierra w/o Wires.. and Sierra Data Center 2
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Your Servers/Apps/Services at a Data Center ◦ Provided as a Service ◦ Public Cloud, Private Cloud, Hybrid Cloud ◦ SaaS, IaaS, PaaS Cloud Computing Services? ◦ E-mail Hosting ◦ Remote Backup ◦ Disaster Recovery Solutions ◦ File & App Virtual Machines with IT Services ◦ Hosted VoIP 3
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More Reliable & Secure Data Center Services ◦ Leverage Economies of Scale Expert External Resource Support Internal Resources Alignment ◦ More Business focused IT support Potential Cost Savings/Management ◦ OpEx vs. Large CapEx Improved System Connectivity/Collaboration 4
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Upgrades and Renewals ◦ Pending Hardware/Software Upgrades Including Transition to Virtual Servers ◦ Telco and IT Services Contract Renewals Outages and Losses ◦ Server, Power and/or Connectivity Outages ◦ Productivity or Data Loss Events Moves, Adds and Changes ◦ Need Increased Remote User Connectivity ◦ New Mission Critical App Deployment ◦ Building, Employee or Org Changes Significant Growth, Downsizing, Acquisition ◦ Security and/or Compliance Requirements Strategic Business/IT Alignment Reviews 5
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What is the Business Need/Benefit ◦ Alignment of Internal Resource Skills to Support CapEx Cost Summary ◦ Hardware Upgrade Costs & Software Licensing Fees OpEx Cost Analysis ◦ Outsourced Data Center Services Telecom and IT Services ◦ Internal Labor Costs System upgrade Ongoing support for new systems Any admin training Evaluation of Cloud Service Providers ◦ Facilities and Services capabilities ◦ National vs. Regional 6
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What End Users will be Affected & How? ◦ User Groups ◦ How will User Groups Access the Cloud Remote Desktop VPN to Remote Files What Connectivity Type & Speed are Required? ◦ Internet vs. Private Network What Servers/Apps/Services are Required? ◦ Just File Servers or Applications too ◦ Monitoring and Management Services Is the Cloud Environment Sized Correctly? ◦ Number of VMs ◦ CPU Speed & Cores, RAM, HD Size & Type 7
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Forrester expects a full “Cloud Broker” to emerge that: ◦ Automatically spans all clouds ◦ Acts as a “fixer” for companies Seeking to deploy new apps Or manage busy times of the year ◦ Potentially Compute Resources and People too 8
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You Will use Cloud Computing some way ◦ Leveraging External Expert Resources ◦ Secure, Reliable Facilities ◦ Cost Effectively ◦ To Support your Business Needs and IT Gaps Not an All or Nothing Proposition ◦ Can start with one need area and grow ◦ Can also maintain a hybrid solution ongoing Not a One Time Project ◦ A Multi-Year Strategic Plan ◦ To more Effectively support Business Operations Not the Latest Fad ◦ A Significant Shift in IT Services Direction The Next Level of Data Center Services ◦ For all the Right Reasons of: Economies of Scale, Security, Reliability, Collaboration Leveraging Cost Effective High Speed Connectivity Let Level 3 and Sierra Help! 9
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Sierra w/o Wires Overview © InTouchMSS, MMVIII All rights reserved. Hardware/ Software Reseller IT Services Monitoring/ Notification Managed Services Data Center Services Business Alignment Pittsburgh Based Network Solutions Managed Service Provider
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22 Employees, 18 Engineers Customers in 25 States Leading Monitoring and Managed Service Provider in the Region First to Offer Cloud Computing Services
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322 Fourth Ave, Tech Center Building Tier 3 Data Center 4500 Sq. Ft. Raised Floor Redundant HVAC and Power Peered 1Gb Internet Connections 24x7x365 NOC, Monitoring & Surveillance Your New Downtown Cloud!
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MS Exchange to Full Cloud Computing Production, DR and Remote Backup Services Co-location from 1U to Multiple Racks ◦ Cages and Secure Suites Available Internet and Private Network Connectivity 24x7x365 Monitoring and Management ◦ Servers, Infrastructure, Applications
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Traditional IT Consulting Architecture and Design Consulting Services ◦ Single Component to Comprehensive System Solutions ◦ Knowledge Transfer and Training ◦ Level 3 Trouble Shooting and IT Team Support Network Component Installation and Configuration ◦ Firewalls, Router/Switch, IPS/IDS, AIP, CSC, Wireless ◦ Perimeter Devices - Spam Firewalls, Web Filter, Load Balancers, VPNs, E-mail Journal/Archiving Server/SAN Install, Config and Management ◦ Windows, Linux & Mac ◦ Hyper V and VMWare VMs ◦ HP and NetApp SANs ◦ Exchange, SQL, CRM, & DPM ◦ VoIP Phone Systems – Cisco, Digium, Asterisk, 3CX
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Application Development Microsoft Based ◦ MS VS 2008 ◦ ASP.net 3.5 & 4.0 ◦ VB and C# ◦ SQL 2005 and 2008 Open Source ◦ PHP and ROR ◦ MySQL
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PTC – 2011/12 ◦ Tech 50 – Technology Accelerator Finalist PBT – 2011 ◦ Best Place to Work in Western PA PBT – 2011 ◦ Pittsburgh 100 - #15 Fastest Growing Company PTC – 2010/11 ◦ Tech 50 – Service Provider of the Year
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Customer Benefits Pittsburgh Based Provider Regional and National Consulting Capabilities ◦ Single Project to Large Scale ◦ Complete Solution Support Business and Technology Experience ◦ Aligning Business Objectives and IT Services Flexible Cost Effective Cloud Services ◦ Ala Carte Pricing Primary Engineer assigned per Customer Sierra Incident Manager (SIM)
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And Questions? 18
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