1. The introduction of world experience of human resource management in Ukraine Rodion Chubinets DNIPROPETROVSK 2015 ALFRED NOBEL UNIVERSITY, DNIPROPETROVSK Scientific supervisor: Cand. Sci. (Economics), Assoc. Prof. E. Diadko Language consultant: Cand. Sci. (Pedagogy), Assoc. Prof. G. Miasoid

2. CONTENT Theoretical and methodological foundations workforce management enterprise Analysis of workforce management in PJSC CB "PrivatBank" Improving efficiency workforce management in PJSC CB "PrivatBank" SECTION 1. SECTION 2. SECTION 3. 2

3. Purpose:the development and justification of recommendations to improve labor resources management in domestic enterprises on the basis of international experience human resource management system of PrivatBank, its assessment and search of possible ways of improvement Object: Subject:the management of human resources in the enterprise 3

4. Classification of human resources management methods:  American system  Western European system  Japanese system 4

5.  In the domestic market PrivatBank has been working for over 23 years.  Now, PrivatBank is the most universal interregional commercial bank in Ukraine. It can be proved by the quantity of the employees of the bank, now there are 30 thousand.  The average age of employees is 31-35 years. Analyzing the personnel of PrivatBank by gender can say that women occupy a larger share - 60% less than men - 40%. 5

6. Problems of the management of the personnel at the PrivatBank  Decrease in cost on the keep of the staff  Low customer service quality  Dissatisfaction of personnel with work in PrivatBank  Low interest of workers in PrivatBank development  Dissatisfaction of personnel with income level  Large fluidity of skilled employees 6

7. Measures for improve personnel management system in PrivatBank:  Need to improved communication between executives and subordinates  Need to constantly monitor the level of employee motivation  Need to create bank of ideas  Tasks to subordinates must be clear and understandable  Need to consider whether the worker does his job  Need to increase the level of wages of the bank employees to the market level 7

8. Personnel costs in PrivatBank (Thousand UAH) Basis of the analyzed the results we can say that the costs of the management of the personal is not enough. On this slide where represented the costs of the management of the personal by the years. You can see that costs were reduced on 2013 on the 306 millions UAH. It is negative dynamic for the bank. 8

9. Our suggestions for the improvement of the management of the personnel of the bank Within the year, mln of UAH Within the three years, mln of UAH 9

10. Effect of the proposed methods to improv the system of the personnel management on the PrivatBank:  Increase of worker loyalty level  Improve the personnel efficiency  Increase level of personnel satisfaction with performing their work  Increase personnel motivation  Activation of employee creative potential  Reducing fluidity of skilled employees 10

11. CONCLUSION: The introduction of the proposed ways to improve the system of PrivatBank, it is possible to overcome the shortcomings of control systems and improve the efficiency of the personnel. 11