1. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com January 28, 2015 Columbia, SC Tonya Chambers – People Investment, DHHS Randy Goruk - LeadersEdge360.com

2. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Presentation Objective Share DHHS Experiences and Successes with Leadership Development and Employee Engagement

3. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Presentation Approach

4. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com

5. Engaged Employee Employees that are engaged feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work. Engaged Employee Employees that are engaged feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work.

6. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com More Productivity More Creative Less Turnover High Morale Preferred Employer

7. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Purchase the most health for our citizens in need, at the least possible cost to the taxpayer. SCDHHS - Mission

8. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Engagement With The Organization Engagement With My Manager Strategic Alignment Competency (360) High Performance Employee Engagement Tool How Do Employees Feel About The Organization

9. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Engagement With The Organization Engagement With My Manager Strategic Alignment Competency (360) High Performance Employee Engagement Tool Is Employee Effort Focused In The Right Direction

10. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Engagement With The Organization Engagement With My Manager Strategic Alignment Competency (360) High Performance Employee Engagement How Do Employees Feel About Their Direct Supervisor

11. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Engagement With The Organization Engagement With My Manager Strategic Alignment Competency (360) High Performance Employee Engagement Tool Do Managers Have The Skills To Get The Job Done And Motivate Employees

12. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Engagement With The Organization Engagement With My Manager Strategic Alignment Competency (360) High Performance Employee Engagement Tool

13. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com 20 – Engagement Categories

14. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Employee Engagement Survey

15. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Employee Engagement Survey 2014 - 1100 Participants 95%

16. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Employee Engagement Survey We Have Data +++++ +400 – Pages Written Comments

17. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Our Executives Will Take Action Based On The Results of Survey “Sorry, we've done surveys before, and nothing seems to come of it. As stated before, management talks a good game, just no follow-through”.

18. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com

19. Discouraged Cynical Lack Motivation High Performance Unmotivated Basic Performance Motivated, Need More Direction Fully Disengaged Lack Direction Motivated, But Wasted Effort Strategic Alignment Engagement ‘The Organization’ High LowHigh

20. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com 20 – Engagement Categories

21. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com 20 – Engagement Categories

22. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com 20 – Engagement Categories

23. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com 20 – Engagement Categories

24. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com 20 – Engagement Categories

25. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com 20 – Engagement Categories

26. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Management Competency

27. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Management Competency

28. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Management Competency

29. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Survey Results Into Action

30. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Leadership Development Investment

31. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Leadership Development Investment

32. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Leadership Development Investment

33. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Team and Individual Coaching / Training Team and Individual Coaching / Training

34. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Coaching and Training for leaders who want to bridge the gap between average and exceptional

35. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com

36. Leadership Development Investment

37. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Leadership Development Investment

38. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Curriculum Based on Employee Engagement Survey Results

39. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Making the Transition From Supervisor to Leader

40. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com

42. Randy Goruk LeadersEdge360.com randy@LeadersEdge360.com 1.800.308.4002 Questions

43. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com EE Survey Administration and Reporting

44. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com 360° Survey Administration and Reporting

45. Copyright © 2011. The Randall Wade Group, LLC. All Rights Reserved. LeadersEdge360.com Team and Individual Coaching / Training Team and Individual Coaching / Training