1. April 15, 2014 10:00am – 11:00am Basic Tutor Training

2. Brief review of use of webinar platform Updates Basic Tutor Training Sharing Next webinar – May 20, 2014, 10:00 – 11:00 am Tutor Management

5. Tutor conference, March 16, 2014 57 attended Tutor Conference pictures For new program year Tutor Coordinator online training

6. Basic Tutor Training Presented by: Kim Rossman Tutors of Literacy in the Commonwealth kim@tlcliteracy.org 814.867.0203

7. TLC’s Online Resources http://tlcliteracy.org/ http://tlcliteracy.org/ Dropbox link https://www.dropbox.com/sh/sai679svxdexkwz/HrtG33Z5g5 https://www.dropbox.com/sh/sai679svxdexkwz/HrtG33Z5g5

8. Basic Tutor Training - Agenda  Introductions and Overview  Your Questions and Concerns  How Adults Learn  Successful Tutoring  Goal Setting  Learning Styles  Strong Instructional Strategies  First Meeting  Pulling it All Together  Lesson Plans  Reflection and Evaluations Handout 1

9. What are YOUR Questions and Concerns? While you are thinking about this I am going to read you an excerpt written by an adult learner.

10. Advice to Tutors from Learners Clarke, Mallory, 1991. Goodwill Literacy Tutor Handbook Handout 2 patient victories Carl Furioso patience learning games student suggests ideas JoeAnn Knowlton very sincere Berwick Jones go back over review Tim Hicks kindness questions Robert Easterling patient committed Lee White According to learners, these are some things that work for them.

11. Ground Rules Tutor/Learner Contract Handout 3

12. _ _ _ _ _ _ / _ _ _ _ _ / _ _ _ _ _ _ _ _ _ _ _ / _ _ _ _ /_ _ _ _ _ _ _ _.

13. HOW ADULTS LEARN Characteristics and Needs of Adult Learners Adult Learning Principles Handout 4 (but don’t peak)

14. Adults learn best when… (Complete the first two columns of your chart.) KWL K - What do you k now about tutoring adult learners and how adults learn? W - What do you w ant to know about tutoring adult learners and how adults learn? L - At the end of the session: What did you l earn about tutoring adult learners and how adults learn? Handout 5 Please plan to turn this page in at the end of the day.

15. Characteristics and Needs of Adult Learners As you think about these characteristics, think of how they could impact your instruction. Adult learners: Want to be treated as adults even ( especially ) if they are learning basic skills. Are often self-directed and used to making decisions for themselves. Have specific and immediate learning needs and goals. Handout 4

16. Characteristics and Needs of Adult Learners Adult learners: are generally very busy. have limited time to participate or do homework. may have many barriers to regular attendance. have a wealth of experiences.

17. Characteristics and Needs of Adult Learners Adult learners: May feel insecure about –their literacy skills –learning new things –coming to a program. –What implications could this have for instruction? Have values and beliefs based on their cultural and ethnic backgrounds that may be very different from your beliefs.

18. Characteristics and Needs of Adult Learners Adult learners: Learn best when learning relates to their day to day lives. Are not a captive audience; they can vote with their feet. Are usually experiencing some sort of life change.

19. Adults Learn Best When… They have input into the selection of the content and even development of the learning experiences. The learning is connected to the vast background of knowledge and experience that the adult brings to the table. The learning is both received and processed in more than one way. The learning is collegial and directed at solving specific job-related problems. They have ample opportunity to reflect on the implementation of new competencies.

20. Your Role as a Tutor Teaching requires as much learning on the instructor’s part as on the learner’s part. If the teacher isn’t learning while teaching s/he probably isn’t teaching at all. Instead, s/he’s telling. from Another Door to Learning

21. Your Role as a Tutor Identify the needs of the learner –Formally –Informally Determine the best way to address those needs Incorporate strategies into your instruction Determine effectiveness of the strategies Share the techniques with others Document the process Handouts 8 - 11

22. Your Role as a Tutor "As a volunteer instructor, I will continually strive to identify and meet the needs of the learner(s) I tutor by learning about and applying new techniques during my instruction. To demonstrate the effectiveness of the tutoring sessions, I will document the instructional strategies I apply and how the learner is affected. Whenever possible, I will share my tutoring experiences with my peers so we can all learn and grow together."

23. Your Role as a Tutor How does this look? –Monthly report example –Journal –Peer tutor meetings –Articles for newsletter –Observe another tutor –Co-tutor –Sample of online formSample of online form

24. Handout 13 & 14 View form onlineView form online.

25. Your Role as a Tutor Your role is to: Work as a partner with your learner to define and plan the work you do together; when necessary offer your student choices instead of making decisions yourself. Meet regularly with your learner, be prepared for lessons, and employ a consistent but flexible instructional format. Handout 11

26. Your Role as a Tutor Your role is to: Teach by example; explain and model what skilled readers and writers do. Acknowledge your learner is smart and capable of learning; have high expectations for success. –Intentions –Expectations –Support

27. Your Role as a Tutor Your role is to: Teach your learner what s/he can do (and how to do it) outside of the tutoring session in order to build skill(s), especially by practicing reading. –Transference –Time management –Organization –Problem solving

28. Your Role as a Tutor Your role is to: Build instruction based on your learner’s strengths, experiences, needs, and interests; use real life situations and examples. Encourage your learner to bring materials and topics of interest to him/her to the sessions. Treat your learner as an adult and as an equal.

29. Your Role as a Tutor Your role is to: Be an agent of change Help ≠ Doing Help = Empowering Help = Providing Tools & Support

30. Goalsetting “Why did you come to the program?” “Why do you want to get your GED?” Asking “Why” at least three times will get to the true answer to the question. 1.What 3 things would you like to be able to read? Why?... Why?... Why? 2.What 3 things would you like to be able to write? Why? … Why? … Why? 3.What 3 problems would you like to be able to solve? Why? … Why? … Why? 4.What 3 things would you like to be able to do? Why? … Why? … Why? Handouts 15 - 20

31. Specific Measurable Achievable Relevant Timely Goals Example: I would like to complete my homework for the next 5 out of 6 tutoring sessions with 80% accuracy.

32. Tips from Tutors for Tutors “Talk with students about their learning process. Ask them what does and does not work for them. Then listen and believe.” an Adult Educator

33. Tips from Tutors for Tutors Don’t be discouraged by slow progress; it takes time to get to know your learner and establish a good learning routine - learning takes time. Your learner is likely to be more nervous than you are. Relax, have fun, be creative. Don’t take poor attendance personally; do ensure that you are meeting your learner’s needs. Handout 21

34. Tips from Tutors for Tutors Meet your student where s/he is; not where you think s/he should be. NO ASSUMPTIONS Find out what your learner wants to learn and teach him/her that. Adult learners are different from children; make adult learning different from school.

35. Learning Styles Handout 23 - 27

36. Learning Styles Visual Auditory Tactile/Kinesthetic

37. Characteristics of Learning Styles Learns by listening and discussing Learns by visualizing and by looking at text, charts, pictures, etc. Learns by doing and being physically involved in a task

38. Strong Instruction: Effective Teaching Strategies

39. Teaching Strategies While these strategies have been identified as successful strategies for learners with learning differences; the majority of adult learners will benefit from the use of these techniques. Handout 28 - 31

40. Teaching Strategies Orient the student to what he/she will be doing (and why). Reduce orientation and directions to what is essential. Be specific about what you are asking the learner to do. Present information in small, logical steps. Build on what is already known.

41. Teaching Strategies Relate new material to student’s everyday lives. Make connections to previous lessons. Be concrete; give examples. Ask “What questions do you have?” instead of “Do you have any questions?” Instead of asking “Do you understand?”, ask students to demonstrate understanding.

42. Teaching Strategies Use organizational aids such as 3 ring binders, calendars, folders, etc. Use a variety of aids to help learner retain information including –flash cards, – word and number games –crossword puzzles –maps –color-coding, etc.

43. Teaching Strategies S L O W D O W N. –Reduce stress by setting a slower pace. Avoid distractions; meet in a quiet place. Provide frequent and focused feedback. DON’T ASSUME

44. First Meeting Handout 37 - 42

45. Group Activity ~ Role Play First Meeting Scenario First Meeting Scenario

46. What to do at the First Meeting Get to know each other. Discuss hobbies and interests, family, jobs, daily life. Establish a meeting place, day, and time, and discuss expectations regarding scheduling and cancellation. Exchange and confirm contact information. Start to discuss ground rules.

47. What to do at the First Meeting Discuss current reading and writing practices, goals and challenges. (Example: “What kinds of things do you read/write during a normal day at home, at work, and when you’re out?”, “What are some things that are challenging for you about reading/writing?”) Provide an overview of a typical session.

48. What to do at the First Meeting If possible (not a priority) - implement one or two activities related to your student’s needs and interests (based on information obtained from your coordinator).

49. What to do at the First Meeting Take turns expressing how the session went. (Example: “What did you learn today?”, “Is there anything that needs to be clarified?”, “Is there anything that we should do differently next time?”). Begin process of documentation so it becomes routine. Discuss plans for your second meeting; confirm meeting time and place and assignments to be completed.

50. Review – What do you remember best about each of these topics? How adults learn Successful tutoring –What do learners want from a tutor? –As a tutor, what do you want to keep in mind? Learning styles/differences First meeting

51. Activities – Reading Assignments Small groups –Finding a Starting Point Assessment and goalsetting, pairs

52. Activity 1 Group Reading Assignment Teaching Adults LitStartTutorHandouts 1 Choosing Materials & Starting Students pp. 40-44 pp. 36, 49- 53 pp. 105- 111, 125 27 2 Writing pp. 96-115 pp. 169- 189 pp. 81-95 NA 3 Using Language Experience pp. 45-50 pp. 110- 111 pp. 41-46 NA Reading – Fluency pp. 51-54 pp. 105, 106, 110- 114 pp. 77-79 NA 4 Reading – Comprehension pp. 55-95 pp. 105- 108, 115- 119 pp. 71-77 28 5 Lesson Planning & Starting Students pp. 122- 127 pp. 43-70 pp. 124- 130 Light Blue 17-22

53. Activity 1 Group Reading Assignment Teaching Adults FlipbookTutorHandouts 1 Choosing Materials & Starting Students (article) pp. 40-44p. 1 pp. 105- 111, 125 NA 2 Writing pp. 96-115 pp. 1, 33, 39-42 pp. 81-95 NA 3 Using Language Experience pp. 45-50pp. 1, 5,pp. 41-46 NA Reading – Fluency pp. 51-54 pp. 1, 5, 18-19 pp. 77-79 NA 4 Reading – Comprehension pp. 55-95 pp. 1, 5, 26-29 pp. 71-77 28 5 Lesson Planning & Starting Students pp. 122- 127 p. 1, 2 pp. 124- 130 Light Blue 17-22

54. Activity 2 You and a partner will role play an initial meeting and develop goals together. Refer to handouts and sections of manual listed below. Resource Topic Teaching Adults LitStartTutor Handout – Developing the Tutor/Learner Relationship First meeting info pp. 29-35 pp. 10-11, 27- 42 pp. 131-140. 196 pp. 1-3 Goalsetting info pp. 38, 39, 128-133, 142 pp. 5, 10, 15, 32-34, pp. 193-197 pp. 96-104, 171-172 NA

55. PULLING IT ALL TOGETHER

56. Lesson Planning - General Principles 1)Lessons should revolve around the learner’s goals. 2)Lessons should build on each other. 3)Each lesson should include time for review and reinforcement. 4)Each lesson should integrate all four communication tools. 5)The learner should learn something new in each lesson. Handouts 45 & 46

57. Create Lesson Plan Group Activity

58. Review What to you best remember about the following topics?  Lesson plans  Goals  Pulling it all together

59. REFLECTION AND EVALUATIONS KWL – complete the “L” column (as it relates to the “W” column.)

60. Contact Information kim@tlcliteracy.org kim@tlcliteracy.org

61. Various Resources http://www.nifl.gov/partnershipforread ing/publications/teach_adults.pdfhttp://www.nifl.gov/partnershipforread ing/publications/teach_adults.pdf http://www.puzzle-maker.com/ http://www.paadultedresources.org/ http://www.aeasp.com/ http://tutorsofliteracy.blogspot.com/

62. Various Resources Schwarz, Judy. Another Door to Learning: True Stories of Learning Disabled Children & Adults, and the Keys to Their Success. New York, NY: Crossroads Publishing Company, 1994. ProLiteracy. Teaching Adults: A Literacy Resource Book. Syracuse, NY: New Reader’s Press, 2003. Clarke, Mallory. Goodwill Literacy Tutor Handbook. Fifth edition. Goodwill Literacy. Seattle, WA. 1991. Tate, Marcia. “Sit and Get” Won’t Grow Dendrites: 20 Professional Learning Strategies that Engage the Adult Brain. Corwin, 2004.

64. Each webinar will allow some time for Tutor Coordinators to share a success or challenge of the month. – What are your successes? – What are your challenges? What support can TLC provide you?

65. – May ~ Professional development for tutor coordinators – June ~ Tutor Management – List of tutor coordinator webinars can be found at TLC’s website, tlcliteracy.org or more specifically, at this link.tlcliteracy.orglink Please share your requests with me, kim@tlcliteracy.org.kim@tlcliteracy.org

67. Tutor Coordinators The following slides are for your reference and will be left in the monthly power points shared by Tutors of Literacy. Please let me, kim@tlcliteracy.org, know if there is something you would like to see added here.kim@tlcliteracy.org

68. Level 5: Student Outcomes Assessing student learning Level 4: Participants’ use of new knowledge and skills Assessing degree and quality of implementation Level 3: Organization support and change Assessing organizational advocacy, support, accommodation, facilitation, recognition Level 2: Participants Learning Assessing new knowledge and skills Level 1: Participants Reaction Assessing initial satisfaction with experience For professional developers: 1) ensure teachers/tutors enjoy the experience 2) ensure teachers/tutors learn something 3) ensure supports for change/implementation are in place 4) ensure opportunities and awareness of how to use new knowledge and skills 5) see what the impact is on students Johnson, K.A. & Linden A. PD Evaluation for Minnesota

69. Tutor Coordinators – provide training to volunteer adult education instructors AND associated learners – support volunteer adult education instructors AND associated learners Duties include, but are not limited to, – implementing effective processes for tutor screening – making referrals to the case manager – participating in orientation – conducting training sessions – assigning tutor-student pairs/groups – supporting tutor-student pairs/groups – providing ongoing supervision of tutoring staff – working with the In-House PD Specialist to coordinate tutor professional development

70. Statement for Initial Tutor Professional Development Plan “As a volunteer instructor, I will continually strive to identify and meet the needs of the learner(s) I tutor by learning about and applying new techniques during my instruction. To demonstrate the effectiveness of the tutoring sessions, I will document the instructional strategies I apply and how the learner is affected. Whenever possible, I will share my tutoring experiences with my peers so we can all learn and grow together.”