1. Welcome to the Winter Training Series Today we will be focusing on What’s available in the Engaging Networks software platform

2. An overview Engaging Networks delivers sophisticated, reliable Internet software to help voluntary sector organisations with their online campaigning, fundraising, email, community growth, and data management. Our platform supports millions of online transactions every year by many of the world’s leading charities.

3. Campaigning Action types: Email to target (our databases or your own) Data captures, petitions, event RSVPs Email a friend actions All aspects of actions can be customised, including the form field layout, copy, images, error alerts, page layout and the messages to stakeholders

4. Fundraising Fully customised and secure donation pages Allows for single or recurring payments Integration with payment gateways: IATS, Worldpay, RSM200, Paypal, Moneris Ability to include donation receipts in the supporter’s thank you email

5. Outreach through widgets Uses our XML data format Our widget technology means you can embed actions anywhere on the Internet Widgets can be customised and a background image used Visitors to these websites don’t need to click away to take action leading to greater outreach for your campaigns and donation pages All widgets can be tracked Display widgets will be coming soon

6. Data Management Single data record for each supporter, regardless of the action taken A totally flexible data structure Tools to manage transactional data, import and export data and automate data exchanges Segmented list building Tools for supporter profiling and action tracking Tools to manage individual supporter records An XML data service If you use us for all online activity, data management becomes easier

7. Email High rates of delivery to supporter inboxes Tools to segment emails based on user or transactional data Easy integration of action links into email content Conditional content technology Email trigger technology Split testing technology Bounce management and email reporting

8. Political You can send emails direct to campaign targets You can ask campaign targets to sign a branded pledge Their comments and pledge status can be pulled into the corresponding supporter action You can map your supporter data to political data

9. What’s next? A few highlights… New drupal module Enhancements to manage supporters functionality (merge records, supporter notes, custom view) Peer to peer fundraising Display widgets Distributed events Tools for local campaigning and fundraising – Mighty Local

10. Thank you! The next in the series will be Creating, styling and embedding widgets Wednesday, November 30th 10AM EST / 3PM GMT