1. Spectatix Event management System
AXLR8 Demo
Spectatix
Event management System

2. System Benefits Saves staff time Saves money £££ Provides Audit trail
Record keeping & data store
Performance reporting tools
Compliance issues
Provides “back up” to key personnel
No infrastructure expenditure

3. Sales & Marketing CRM Contact and telesales
HTML Mailers – Newsletter, confirmations, scheduling, notifications. T’ware
Templates
Remote telesales (outsource) Bs
Callcentre
Searches and profiling
Quotations
Mail merge - table place names etc
Call reporting (who’s done what)
Planned calls report
Sales forecasts
Trigaware™ / autoresponders

4. Event Management Calendar; designate staff, allocation of resource
Publish events and details to website (addresses, contact No’s, pictures) T Bates
Client / Staff Portals linked to events Broadbase
Knowledge bank of event info (through portal)
Single or multiple event organisers A C
Single or multiple event locations
Online seat booking
Ticketing (concerts, sports, theatre, festivals)
Training class or session bookings

5. Theatre

6. Staff Management View Staff allocated to Events (Broadbase demo info)
Staff profiling and cataloguing
Staff searches on attributes (Juggler, Blue eyes, HNC1)
Recruitment & Selection functionality
Staff Portal with past & present bookings, holidays, sickness
Payroll & Payslips
Expenses
Performance measurement and management tools (rankings, no shows etc)
Client portal reporting on performance or the event
Client relationship management CRM Broadbase

7. Staff Management

8. Staff Recruitment
An online application form will gather necessary information
Personal details, Work history, NI / Passport Number
Physical characteristics, Health
Qualifications, Education, Skills
References and background
CRB, and other “hygiene” factors
Etc
Upload images: Photo, CV, Driving Licence etc
Automated s/txt : Applicant rejection / interview, Staff
updates, event notices, warning of visa expiry

9. Staff Recruitment
The system automates the administrative tasks of recruitment, freeing up time for people and team communications.
Allows rapid filtering of applicants, captures staff details and captures acceptance of employment terms.
Also records all applications for compliance and litigation issues.

10. Website Integration
Website data exchange – enter into CRM, upload onto website (Actors centre) pricing, pictures
Portals – Client, Staff & Supplier (transaction history, data share, job info etc)
Room availability and booking
Resource Booking (Tent, Tool, Car, etc)
Control over public and private information

11. Financial Invoicing Publish live pricing to website
Online payment capture
Cash reconciliation
Subscriptions donations & memberships
Payroll, payslips & expenses
Integration to Accounts packages
Sales Forecasts
Job budgeting
Job profitability
Asset / Resource Tracking

12. Job Tracking Job status (in progress, completed)
Tasks within jobs (delegation)
Handles simple tasks or complex projects
Quotes
Events schedule (what’s booked)
Supplier/engineer/consultant portals
Client portals
Costs estimates and budgets
Timescales and deadlines

13. Client project example

14. Knowledge Management
Document store for files, letters, pictures designs, videos, etc.
Project library
Company standard documentation & Templates
Contracts & Briefs
Message boards & Forums
Intranet and extranet
archive
Search

15. Email archiving Automatic archiving of parallel emails
Accessible immediately
Automatically stored and searchable
by contact
By company
By employee
By job, etc

16. Case Studies Tristan Bates Theatre Actors Centre Broadbase UK
Bovingdons
Opulent Opals
Floorplanz
Royvon
Adax
Biddles
Seekers
Quay Marinas
LB Tower Hamlets/Horsham DC/Leicestershire CC/etc.

17. Tristan Bates Theatre

18. Actors Centre

19. Broadbase UK

20. Broadbase UK

21. Bovingdons

22. Opulent Opals

23. Floorplanz Services to Estate Agents Client Portal
Cyclical market recent down cycle (90%)
Service diversification strategy
Automation to save staff costs
Client Portal
saves hundreds of calls and staff hours
Cross selling services
Trigaware™ autoresponders
Operator Portal
Essential economy and control

24. Floorplanz See job progress Order new work Search old jobs
Automatic unique job numbers
Drill down for more detail
Cross sells new services
News
Account reports

25. Royvon

26. MPG Biddles

27. Seekers

28. LB Tower Hamlets Horsham DC

29. Leicestershire County Council
Trigaware™ Autoresponders
Customised for your organisation
Personalised to the recipient
Provide details of the specific activity / request

30. Trigaware™ Sends automated emails and alerts
“Thanks for your claim number …”
Alerts & warnings when deadlines and SLA’s are missed.
Confirmations of progress stages reached: “Your claim for £100 has now been reviewed and….”

31. Trigaware™
Trigaware™ looks for problems or just automates tedious correspondence.
Trigaware™ alerts the relevant people:
Customer/investor/introducer/dealers kept informed of job progress
Management/Internal quality level warnings
Saying “Thanks” or “Congratulations”
Outlying data
Registering receipt of an order, enquiry, etc.
Trigaware™ takes account of media preferences:
most common SMS (text messages) are growing in popularity

32. Trigaware™ Examples Customer/investor/introducer/dealer
Your job is ready for collection at our ABC depot…
You are booked on the XYZ course at 09:30 on 21st June. Please find attached your joining instructions.
Thank you for your order. Our engineer will ….
Your account is overdue……
You enquired about our training a few days ago and we sent you a CD to illustrate our methods. Did you find it useful?....
We await your electrical report so that we can close our file on this.
You have five more days to respond to this request but it is still at the “collection” status. Please could you let me know if there is a problem.
Management/Internal
Job 3456 is two hours from deadline. Please expedite and call the client to manage expectations if you feel it is going to …
A new order has come in from….
XYZ has 3 people booked on it with 2 days to go. Break even is 8.
New Job Instruction: Please would you perform an asbestos inspection on Unit 33, broadwick Ind.Est..…... The contact is Mrs….
I have not received your expenses from
You have three outstanding support calls in your section which have not been allocated to a consultant.