2. Contents Organization / System structure Labor Insurance System Total Service / Customer Support Center Welfare program for workers / EDW 1 2 3 4 WELCONET as Intranet / Others 5

3. Organization Information Planning Team IS Headquarters IS : Information Systems President Labor Insurance Support Team Cyber Customer Support Team Disaster Recovery Center System Construction Team For Next generation Management Information Support Team ※ 1bureau 4teams 1TF, disaster recovery center(105 persons)

4. Feature System structure The COMWEL accomplishes the total of 7 laws. There are 2 important systems related to Labor insurance system and welfare program. Also, we operate 10 systems. The customer can submit civil affair document all the time, every place using the Internet technique Customers can submit civil affair document for various method such as online fax and internet. Those can report and make payment by themselves. As a result the business reduction of staff and customer convenience is achieved.

5. System Configuration System structure Welco-in(KMS)DuruMoa(IDMS) WelcoNet General management Budget Pay PurchaseAccounts Personage system Service transmission Information transmission Total service Electron report Compensation Payment Inquiry Application Service Internet Counsel Statistical Data Provision Core business transaction Customer Support Center A.I Insurance Counsel Collection Compensation Counsel Welfare Counsel UMS Related Institution Connection system Banking Institution Connection System Business support KMS ㆍ IDMS system Group Ware EDW EDW & Reporting Management, Support Cyber Edu- cation system Digital Budget ㆍ Accounts system BSC system Support system HomePage Management system Personage ㆍ Education LIS System CommonCollection Compensation WCG Judgment Nonpayment Rehabilitation Rate Inviting service Result management System management Welfare System Open Credit System Judicial Scholarship for an Industrial disaster victim Scholarship for General employee Unemployed Employment Support Open Credit for Industrial disaster victim Open Credit for General employee Cultural Life SupportCultural Art System Open Credit For Employee

6. Labor Insurance System What is Labor Insurance System? As one of its most important systems, LIS(Labor Insurance System) refers to a information system for its business process related to Employment Insurance Act(this “EI Act”), Industrial Accident Compensation Insurance Act(this ”IACI Act”) and Wage Claim Guarantee Act (this “WCG Act”) The System was created in 1995, was re-constructed in 2002, until currently operated, and from 2008 July have re-constructed next generation system base on new technique. This system is connected with total system, online customer supporting system, and customized service system.

7. Labor Insurance System Workflow for unit business process Receipt Processing Approval Visit receipt Internet receipt Fax receipt phone receipt customer COMWEL Customer 55 branch offices Post notice Electronic notice SMS Fax notice Phone notice Diagram LIS EI IACIIACI WCG Application, collection, Management of subrogated payments, etc. Application,collection medical care, compensationapplication,collection

8. What is Total Service for EI, IACI ? Total Service Customer can process electronic works of EI and IACl directly with internet, and inquire their detailed information Workflow Submission of report Inputting report in person (by e-mail) Branch office Customer (visiting in person, by mail Written notice of result (by e-mail) Receiving report Processing report (approval) Printing a written notice Sending mail LIS Branch office Total Service for EI/IACI On-line submission Collecting data Saving data Referring to data Verifying data attached to report Processing report (approval) Saving report (checking error real-time) Referring to result Referring to a written notice Off-line submission Saving data Referring to data Referring to notice/information

9. What is Customer Support Center ? Customer Support Center Customer support center was consulted by phone and visit in 55 branches, which was extended its faculty to use internet and electronic fax, and provide one-stop service

10. What is Customized Services ? Customized Services When our staff deal with medical treatment and rehabilitation service, we can use wireless and portable computer. The past days industrial disaster process could be conducted merely on office, but today without visiting in person, our staff visit workers in a medical institution and work place directly. They are provided with customized services Overview 265 units Internet FieldCOMWEL Server-Based Computing LIS Transmission of SBC screen

11. What is Welfare program for workers ? Welfare program for Workers There were 11 workflows regarding industrial accident, unemployment and low-income employee. we integrated those process and start web-based service. So customers don't have to visit our branch office or send any documents by mail. And they can confirm the results online Overview Online System DB staff customer SingleSign On Internet External connection transfer user Web serverDB server transfer Woori-bank federal bank Open credit welfare An industrial Disaster victim EI civilized life hotel condo service

12. What is EDW ? EDW EDW (Enterprise Data Warehouse) offers quick and exact information that helps executives and co-workers to decide our vision and goal DM DW Daily Loading Period Loading Data EDW DW: Data Warehouse DM :Data Mart EIS OLAP Report EIS : Offers information that executives to decide our vision and goal OLAP : When user needs various types of statistical data, they can analyze exactly Report : Report system can be used to take the standard statistical data The user can easily deal with statistical work without support of a specific person

13. What is WELCONET ? WELCONET as Intranet With a certificate of governmental standard EDMS (Electronic Document Management System), WELCONET System as an intranet that sells in the form of a package product refers to an electronic approval system customized in accordance with provisions on the office management for the COMWEL Workflow System access WELCONET System E-approval/Doc circulation E-Doc management E-mail/Messenger [Admin function] User Info integration management Approval process management System statistics/status/ Log management User Personal, Business Access authority distinction WELCONET Service configuration Connection Interface SSO Agent System Connection User

14. IDMS ( Integrated Document management), KMS ( Knowledge management) Others If a customer write civil affair document, our staff scan his document. At this time, electronic image one is made. This image file is connected Labor insurance system and processed. This system can reduce time and expense achieve business renovation and administrate our knowledge. BSC (Balanced Score Card) BSC allows us branch's product over the Internet in real-time. It offers objective criticism and provide responsible management. Financial affairs system Financial affairs system automates budget, finance, purchase, asset, payment work process. Regarding to offering information in real-time, it helps user to make a decision and connect national financial system.