2. 2 Content Business Environment Financials Segmental Analysis Growth Strategies

3. 3 Business Environment IT Solutions Industry Growth exceeds projections (25% vs. 18%) Pricing stable, trends reversed Geography wise Mix unchanged – US 70% BPO Segment Industry witnesses 46% growth, maturity on all parameters Captives 65%, 1 new captive per week Data Protection, Security, Compliance Important Attrition rates of over 50%

4. 4 Financials-Quarter Highlights Net profits at Rs 134Mn Up 39% QoQ, Up 495% YoY Net Margins over 10% Operating Profits at Rs 228Mn Up 6% QoQ Grows 96% YoY Margins up at 18% Revenues depict 23% YoY growth at Rs 1279Mn Offshore Revenue Contribution improves from 38% to 42% Revenue capacity utilization improves to 77%, up from 70.5% last quarter

5. 5 Financials - Consolidated (Rs in mn) Apr- Mar’04 AMJ’04QoQ (%)YoY (%) Revenues 48451279-523 Other Income -22244 Operating Expenses 41401051-918 Operating Profit 705228696 OPM (%) 1518193 bps660 bps Depreciation 36294 Profit Before Taxes 34215630458 Provision For Tax 6622 PAT 27613439495 NM (%) 10331 bps828 bps Return On Average Capital Employed 20% annualised DSOs improve from 91 to 84 days for the quarter Cash and Cash equivalents over Rs 900 Mn

6. 6 Segmental Analysis Software solutions grow 19% YoY, down 4% sequentially BPO shows 188% YoY growth, -18% QoQ (Rs Mn)

7. 7 FY04AMJ’04 International segment grows 10% sequentially European geography revenues increase 14% sequentially APGC follows closely at 11% QoQ growth Revenue Mix – Geography wise

8. 8 Revenue Mix - Verticals JFM’04 FY04 3 Focused verticals contribute 63% revenues, 54% in FY04 Transportation grows maximum this quarter Finance/ Insurance/ Banking 28% Others 27% Retail 9% Manufacturing 9% Transportation 24% Finance/ Insurance/ Banking 31% Transportation 17% Manufacturing 15% Retail 9% Others 31%

9. 9 Revenue Mix – On : Off Proportion of Offshore revenues increasing gradually (% Onsite) (% Offshore)

10. 10 Order Book Fresh Order Intake Closing Order Book 51% of Pending Order book at $ 67.1 Mn executable over next 12 months Fresh intake of orders stable at USD 39Mn

11. 11 Client Concentration Top 20 clients contribution to Revenues improves this quarter Top 20 Top 10 Top 5 (%) Others 44 3342 29 31 38 62 6971 58 67 5152 41 53

12. 12 People Resources BPO Software Onsite Offshore 23% 77% Segmental People Break UpOn-Offshore Mix 2559

13. 13 Leveraging Existing Competencies Insurance & Banking Transportation Retail Tools- BMA, Knowledge Portal, Testing Methodologies - QuickStart, FlightMap Core Competencies Business Process Management Enterprise Integration Legacy Maintenance & Modernisation Custom Software Development & Maintenance Integrated Services Stack Domain Knowledge Domain Experts Domain Knowledge Repository

14. Faster… Higher… Stronger