1. P&G’s Social Responsibility to the General Public Made by 李雅晴、陈佳宇、 尹凌燕、郑小丽 From IT097 2010.10.20

2. Outline Introduction of P&G Public Health Issues Environmental Sustainability Corporate Philanthropy Development of the Quality of the Workforce Conclusion

3. Introduction of P&G One of the biggest commodity manufactories in the world Located in America, with branches set up in more than 80 countries Products sold over 160 countries with more than 300 brands

4. P&G’s products in China

5. Public Health Issues

6. Aim to promote the knowledge of health and health products to the customers in the less developed areas in China

7. 1. More than 500 buses with experts 2. Brochures Brochures 3. A series of special motions about the correct way to wash hands ( 洗手操 ) A series of special motions about the correct way to wash hands ( 洗手操 )

10. Environmental Sustainability

12. Products & Packaging Operations & Suppliers & Suppliers Operations & Suppliers & Suppliers

13. Products & Packaging The full product lifecycle. The product approach

14. Our Products Approach Consumer Insight They know that some consumers are unwilling to sacrifice performance or value for a more sustainable product.

16. Technology Insight A unique, holistic view of technology. They use Life Cycle thinking, a discipline they helped pioneer, to determine a product’s entire environmental footprint, from the procurement of raw materials to the product’s use and ultimate disposal.

18. For example, the Pampers （帮宝适） brand used the Life Cycle Assessment to identify where to focus their next innovation.

19. Using 100% renewable or recycled materials for all products and packaging Having zero consumer waste go to landfills Designing products to delight consumers while maximizing the conservation of resources Back

20. Operations & Suppliers Their Operations Approach They deliver strong results across the supply chain, ranging from manufacturing to finished product logistics—engaging their suppliers throughout the process.

21. Powering our plants with 100% renewable energy Emitting no fossil-based CO 2 or toxic emissions Delivering effluent water quality that is as good as or better than influent water quality with no contribution to water scarcity Having zero manufacturing waste go to landfills

22. Live, Learn and Thrive Improving life for more than 300 million children 2 children benefit from it every second of every day

23. >100 programs taking place in over 60 countries every day ① Life-saving vaccinations （接种） and safe water in Africa ② Safe homes across Europe ③ Educational opportunities in Asia ④ Essential nutrition in North America ⑤ Early childhood development in Latin America ……

24. P&G Hope Schools

26. Disaster Relief To help rebuild lives after widespread disasters Relying on their people, products and partners to make a meaning difference In contact with their humanitarian partners within hours

27. To provide PUR Purifier of Water packets is the most immediate way In addition to cash donation, they often provide products such as their laundry and cleaning products

28. P&G’s Commitment to Haiti Disaster Relief Working with many disaster relief partners to move PUR packets Dr. Greg, the director of the CSDW (Children’s Safe Drinking Water) program traveled to Haiti to help to train field personnel how to use PUR

29. Many of their employees contributed to a special Company-matched Fund Donating products like Pampers and Crest

30. Achievements Included in the prestigious 100 Best Corporate Citizens 2009,conpiled by CRO (Corporate Responsibility Officer ) Magazine Winning the Asia Silver Award at the Global CSR (Corporate Social Responsibility ) Summit Awards Honored in back-to-back years by Feeding America as Donor the Year

31. Developing the Quality of the Workforce On-the –job training Welfare measures

32. On-the –job training Admitted by P&G Working formally

33. Admitted by P&G Short-term entry training Management skills and business knowledge training The Institute of P&G

34. Working formally Guided by an experienced manager Working and training in branches in different countries

35. Welfare measures Flexible work arrangement Relaxing work environment Education welfare Professional advice

36. Since September 1, 2007, the staff of P&G can choose one day from weekdays to work at home.

38. Make unique plans for the employee’s development; one of the few enterprises that carry out the internal promotion.

39. Hire professional consulting firm, offer advice on law, investment, marriage, psychology, etc.

40. Conclusion

41. References http://www.pg.com/en_US/index.shtml 《广州宝洁公司知识型员工的福利激励》, 王丹 / 王 锐, 《企业改革与管理》 2008 年第 5 期 58-59 页， 中国期刊全文数据库 。

42. Thank you!