1. connect communicate collaborate Campus Best Practices Vidar Faltinsen GEANT3 Task Leader UNINETT Toulouse, 22nd November 2011

2. connect communicate collaborate Je suis désolé Je suis désolé, mais cette présentation se fera en anglais. Au moins, c’est mieux que le Norvégien ? 2

3. connect communicate collaborate Les bonnes nouvelles 3 3

4. connect communicate collaborate Agenda About UNINETT and Norway Introduction to GÉANT Campus Best Practices Our Challenge The Norwegian GigaCampus 2006-2009 Project Campus Best Practices Results Lessons Learned Future Work 4

5. connect communicate collaborate Norway in a nutshell ~5 mill inhabitants Scattered population Many mountains and fjords Shortest distance south to north: 1 752 km Approx. 3 days by car If we rotate Norway upside down the North Cape reaches Africa! Coastline of 25 148 km ~62% of the length of the equator 5

6. connect communicate collaborate Trondheim 6 6

7. connect communicate collaborate About UNINETT Norwegian NREN Legal entity Owned by the Ministry of Education and Research Non-profit organization 100 employees Tasks Operate national research network AAI services (FEIDE) Top level DNS (.no) Coordinate ICT in HE – Services – Campus infrastructure – Administrative systems – HPC 7

8. connect communicate collaborate The UNINETT research network Nationwide, high capacity (1-10 Gbps), open and resilient network. IPv6 and multicast enabled 15 + 5 year IRU agreement on dark fibre and wavelenghts More than 70 PoP Established hybrid network infrastructure between the four major university cities. 40 universities and university collages > 200 institutions 250.000 users Equipment on NREN level: Juniper, Cisco, (HP) Equipment at campus level: Cisco, HP, (Alcatel) 8

9. connect communicate collaborate GÉANT: 2009-2013 9 4 year project 40 European countries 93 million Euro funding from EC Divided into 45 tasks Objective Enable research communities across Europe to transform the way they collaborate Enhance networks and services Fight the “digital divide” across Europe www.geant.net 9

10. connect communicate collaborate Campus Best Practices - a task within GÉANT 10 Four countries: Norway (UNINETT) Finland (CSC/Funet) The Czech Republic (CESNET) Serbia (AMRES) 3.5 man years per year Objective Address key challenges for campus networks Organise working groups Provide best practices Disseminate results across Europe 10

11. connect communicate collaborate The challenge 11 Thousands of universities across Europe… Same ICT challenges (more or less) Why repeat the same mistakes? Why fall into the same pitfalls? Spread your lessons learned! Disseminate your best practices! Picture courtesy DMSP 11

12. connect communicate collaborate But should universities compete or cooperate? 12 Compete on students Cooperate on infrastructure 12

13. connect communicate collaborate Accelerating Change “We live in a moment of history where change is so speeded up that we begin to see the present only when it is already disappearing.” R.D. Laing 13

14. connect communicate collaborate An example of useful cooperation: eduroam 14 How do we set up eduroam? Radio planning Wireless controller setup Security Encryption (802.1X) Radius setup User database integration (AD/LDAP/other) Certificates (CA) Supporting smart phones / tablets Monitoring etc, etc Can we learn from others? 14

15. connect communicate collaborate The Norwegian GigaCampus 2006 – 2009 15 One HE community – many campuses – common solutions UNINETT Internet Provide and coordinate top international level campus IT infrastructures 15 Areas of focus: Physical infrastructure Campus networking Wireless infrastructure Network monitoring Security Real-time communications Vision

16. connect communicate collaborate Stakeholders The Government Showed responsibility Provided initial funding The NREN Dedicated campus project team Facilitator Got happy customers The Universities Participates in working groups Benefits from results 16

17. connect communicate collaborate Working methods Workshops and working groups Best practice documents Advise and support National procurement processes GigaCampus field trip 17

18. connect communicate collaborate Working groups Provide an arena for people working with similar technical campus challenges Present and discuss challenges and solutions Technical updates with campus focus Discuss best (and worst) practices Input for Best Practice Documents 18

19. connect communicate collaborate Best practice documents How are they produced? Facilitated in working groups (mainly) Active participation from NREN How are they approved? Rough consensus in working groups Open hearing period of 4 weeks Approved by IT director at universities Iterate within working group National BPD National approval Working group Draft Initial version 19

20. connect communicate collaborate Physical Infrastructure Best Practices (6 documents) Common requirements for: 1. Cabling (fibre and twisted pair) 2. Data centers and network rooms 3. Power supply (incl. UPS and generators) 4. Ventilation and cooling 5. Fire detection and distinction All major universities have participated in the work The requirements are coordinated with building owners and will be used in future building projects 20

21. connect communicate collaborate Recommended resilient campus network design 21

22. connect communicate collaborate Recommendations for campus network monitoring Deploy a set of tools Open source works well Integrate the tools Use one alarm system Focus on robustness The monitor should always work SNMPv3 is most secure v2c is ok with precautions 22

23. connect communicate collaborate NAV Network Administration Visualized Network management system developed by UNINETT and NTNU since 1999. Key features Inventory information with topology topology autodetected L3, L2, per vlan Status monitor with alarm system sms and email alarms Client machine tracking IPv4 and IPv6 based on ARP and bridge table data Client machine detention Statistics and graphing Free software – GPLv2 Debian package Virtual appliance http://metanav.uninett.no http://metanav.uninett.no/

24. connect communicate collaborate Recommended ICT security architecture in Higer Education 24

25. connect communicate collaborate Recommended security policy Security is: 80 % attitudes, knowledge, regulative measures 20 % technology “Good IT security starts and ends with individuals, not with firewalls, antivirus or IDS systems. One rotten apple can destroy a whole box in no time, and an apple with the crumbling decay rapidly” Helge Skrivervik, myMAYDAY.com Best practice recommendation is based on ISO 27002 Reduced to manageable level: from 100 -> 25 pages 25

26. connect communicate collaborate Back to the European scene… 26

27. connect communicate collaborate European support EARNEST report on campus issues in 2008 52 recommendations – still relevant “Strengthen the collaboration between National Research and Education Networking organisations and institutions to improve the deployment of key services: …..co- ordinate working groups, …..” 27

28. connect communicate collaborate EARNEST Report on Campus Issues On infrastructure and services Set aggressive replacement policies for equipment with a maximum life expectancy of five years. Adopt institution-wide specifications for networking infrastructure, including elements controlled by departments or faculties. Ensure seamless end-to-end connectivity where a particular quality of service is required. Provide support and training for performance optimisation, especially to the research community. 28

29. connect communicate collaborate EARNEST Report on Campus Issues On Security Adopt security measures that are appropriate for the purpose and do not hinder the effective use of the network. Establish an institution-wide security team with a high degree of independence. 29

30. connect communicate collaborate Campus Best Practices Working groups 30 Working groups in all countries NREN facilitates Local language Joint culture Six areas of focus: Physical infrastructure Campus networking IPv6, ligthpaths Wireless infrastructure Network monitoring Security Real-time communications 30

31. connect communicate collaborate Best Practice Documents Published in English Campus Best Practice documents: http://www.terena.org/campus-bp/ (under Activities at terena.org) (or google “Campus Best Practice”) Currently 34 documents are translated to English and available Announcements of new documents: campus-bp-announcements@terena.org 31

32. connect communicate collaborate Dissemination 32 Organizing workshops at the European level Network monitoring Real-time communications IPv6 More to come Present papers at conferences European conferences (TERENA, EUNIS, IEEE) National conferences Our poster 32

33. connect communicate collaborate Lessons learned [1] Community building takes time Establish an inner core of contributors but allow hang-arounds (open membership) Challenging for the working group leader to enforce progress (volunteering) Key experts are usually very busy and have no time to write… 33

34. connect communicate collaborate Lessons learned [2] Initially the NREN should pick best practice topics. Current challenges ! Prepare draft documents in advance Gives best discussions Do not write textbooks The meeting grounds are highly valuable informal talks discussions on related topics. 34

35. connect communicate collaborate Further work in Norway Gigacampus 2006-2009 Customer survey => 90% wanted continuation => permanent campus activity In addition a new initiative: eCampus 2011-2015 coherent nation-wide campus infrastructure support the lecturer Initial focus area: – lecture recording – large-scale use of videoconferencing – mobile solutions 35

36. connect communicate collaborate Further work in GÉANT Continue to create Best Practice Documents Examples: – 802.1X in wired networks (supporting Information Security) – Multicasting on campus (supporting more distributed lectures) – The legal aspects of wireless networks – IPv6 security in the local network – Network Security Monitoring and Behavior Analysis Organise more European level workshops Network Monitoring in Brno in April 2012 Organise training courses Meeting with other NRENs Share experiences How to organise a campus program 36

37. connect communicate collaborate Follow the Campus Best Practice 6 step Staircase 37 Workshops to share experiences 1 Working groups discuss best practices 2 Make own national best practices 3 Common national procurements 4 Active counselling on campus 5 Assist implementations on campus 6

38. connect communicate collaborate More information / Contact GEANT3 NA3 Task 4: Campus Best Practices http://www.geant.net/About_GEANT/Campus_Best_Practice/ http://www.terena.org/campus-bp/ gn3campus@uninett.no Subscribe to announcements: campus-bp-announcements@terena.org Please contact me Vidar.Faltinsen@uninett.no 38 Des questions?