1. NETWORK RECRUITMENT IT SKILLS SURVEY March, 2013 NITESKE MARSHALL Network Recruitment MD DEVELOPING RELATIONSHIPS, DELIVERING RESULTS 2013 www.networkrecruitment.co.za

2. Between November 2012 and January 2013, Network IT Recruitment conducted an IT Skills Survey of the South African IT industry. The Survey took the form of an online questionnaire, covering demographics, current employment information (including salary increases), employment benefits and employment experiences. There was a total of 861 responses to the Survey. During February 2013, Concept Evaluations cc collated and analysed the results. Respondents came from all areas of IT, including Software Developers, Network Infrastructure staff, Technical Support Specialists, Business Analysts, Project Managers, ERP Consultants, Security Specialists, QA/ Testers, IT Sales and IT Management. IT SKILLS SURVEY: BACKGROUND AND OBJECTIVES DEVELOPING RELATIONSHIPS, DELIVERING RESULTS 2013 www.networkrecruitment.co.za

3. IT SKILLS SURVEY 2013: RESULTS Note: Respondents were mainly male and white. There were substantially more male than female respondents. Section 1: Demographics: GENDER AND RACE DEVELOPING RELATIONSHIPS, DELIVERING RESULTS 2013 www.networkrecruitment.co.za N=861

4. IT SKILLS SURVEY 2013: RESULTS Section 1: Demographics: AGE Note: 74% of the sample were under the age of 35. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS 2013 www.networkrecruitment.co.za N=861

5. IT SKILLS SURVEY 2013: RESULTS Section 1: Demographics: AGE / RACE Note: 86% of Black respondents were under the age of 35. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS 2013 www.networkrecruitment.co.za N=861

6. IT SKILLS SURVEY 2013: RESULTS Section 1: Demographics: EDUCATIONAL QUALIFICATIONS / TYPES DEVELOPING RELATIONSHIPS, DELIVERING RESULTS 2013 www.networkrecruitment.co.za N=861

7. IT SKILLS SURVEY 2013: RESULTS Section 1: Demographics: EDUCATIONAL QUALIFICATIONS / GROUPINGS DEVELOPING RELATIONSHIPS, DELIVERING RESULTS 2013 www.networkrecruitment.co.za N=861

8. IT SKILLS SURVEY 2013: RESULTS Section 2: Current Employment Information: EMPLOYMENT STATUS Note: Most respondents are permanently employed. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS 2013 www.networkrecruitment.co.za N=861

9. IT SKILLS SURVEY 2013: RESULTS Section 2: Current Employment Information: IT Area Note: Largest number of respondents are Software Developers. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS 2013 www.networkrecruitment.co.za N=861

10. IT SKILLS SURVEY 2013: RESULTS Section 2: Current Employment Information: INDUSTRY DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013

11. IT SKILLS SURVEY 2013: RESULTS Section 2: Current Employment Information: HOW CURRENT JOB WAS FOUND DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 861

12. IT SKILLS SURVEY 2013: RESULTS Section 2: Current Employment Information: LENGTH OF SERVICE DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 861

13. IT SKILLS SURVEY 2013: RESULTS Section 2: Current Employment Information: SALARY: PERCENTAGE SALARY INCREASE 2012 Note: Most respondents received increases between 6 to 10%, with 51% receiving between 1 and 10%. 17% of respondents received no increase at all. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 861

14. IT SKILLS SURVEY 2013: RESULTS Section 2: Current Employment Information: SALARY: PERCENTAGE SALARY INCREASE 2012 / 2011 / 2010 COMPARISON Note: Overall, salary increases have remained static over the past 3 years. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 861

15. IT SKILLS SURVEY 2013: RESULTS Section 2: Current Employment Information: SALARY: PERCENTAGE SALARY INCREASE EXPECTED: 2013 Note: Overall, increases are not expected to be significantly higher. Younger respondents are expecting higher increases. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 n=861 N = 861

16. IT SKILLS SURVEY 2013: RESULTS Section 2: Current Employment Information: SALARY: CRITERIA USED TO DETERMINE SALARY INCREASES Note: More older respondents (50+) indicated that they have no formal performance criteria in place. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 861

17. IT SKILLS SURVEY 2013: RESULTS Section 3: Employee Benefits: ADDITIONAL BENEFITS RECEIVING DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013

18. IT SKILLS SURVEY 2013: RESULTS Section 3: Employee Benefits: FLEXIBLE WORKING CONDITIONS OFFERED Note: Most companies appear to offer flexible working solutions. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 861

19. IT SKILLS SURVEY 2013: RESULTS Section 3: Employee Benefits: TYPE OF FLEXIBLE WORKING SOLUTIONS CURRENTLY OFFERED Note: Flexitime appears to be the most popular flexible working solution offered. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 564

20. IT SKILLS SURVEY 2013: RESULTS Section 3: Employee Benefits: Comparison TYPE OF FLEXIBLE WORKING SOLUTIONS CURRENTLY OFFERED vs INTERESTED IN Note: Flexitime is the most popular, while Accrued Hours, Technology-Enabled Solutions, Teleworking and Working Freedom are on the rise. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 861 N = 564

21. IT SKILLS SURVEY 2013: RESULTS Section 3: Employee Benefits: RELEVANCE OF CURRENT SKILLS Note: Respondents believe that current skills will remain relevant longer. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 861

22. IT SKILLS SURVEY 2013: RESULTS Section 3: Employee Benefits: INTENTION TO UPDATE SKILLS IN NEXT 12 MONTHS Note: Most respondents intend to update their skills set within the next 12 months. This is particularly true of Black respondents (93%) and Indians (92%). DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 861

23. IT SKILLS SURVEY 2013: RESULTS Section 3: Employee Benefits: HOW INTEND TO UPDATE SKILLS Note: Most respondents intend to get certified or update their certification, followed by degree / diploma. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 744

24. IT SKILLS SURVEY 2013: RESULTS Section 3: Employee Benefits: WHAT IS THE NEXT BIG THING IN IT? DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 744

25. IT SKILLS SURVEY 2013: RESULTS Section 4: Employment Experiences: FACTORS INFLUENCING DECISION TO SEEK NEW JOB Note: Salary is the strongest motivator influencing respondents. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 861

26. IT SKILLS SURVEY 2013: RESULTS Section 4: Employment Experiences: ARE YOU CONSIDERING LEAVING YOUR CURRENT JOB? Note: Black and Coloured respondents are more likely to be considering leaving current jobs. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 861

27. IT SKILLS SURVEY 2013: RESULTS Section 4: Employment Experiences: CONSIDERING LEAVING CURRENT JOB BY IT AREA Note: Technical Support staff report the highest incidence of wanting to leave their current jobs followed closely by Infrastructure staff. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 861

28. IT SKILLS SURVEY 2013: RESULTS Section 4: Employment Experiences: REASONS FOR LEAVING CURRENT JOB Note: Most respondents want better career growth, responsibility – and salary. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 532

29. IT SKILLS SURVEY 2013: RESULTS Section 4: Employment Experiences: HAVE YOU EVER ACCEPTED A COUNTER OFFER? Note: The majority of respondents claim not to have accepted a counter offer. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 861

30. IT SKILLS SURVEY 2013: RESULTS Section 4: Employment Experiences: REASONS FOR ACCEPTING A COUNTER OFFER Note: Increased salary was biggest reason for accepting a counter offer. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 153

31. IT SKILLS SURVEY 2013: RESULTS Section 4: Employment Experiences: IF RESIGNED FROM CURRENT JOB, WOULD YOU ACCEPT A COUNTER OFFER? Note: The majority of respondents would not accept a counter offer. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 861

32. IT SKILLS SURVEY 2013: RESULTS Section 4: Employment Experiences: EMIGRATION Note: 53% of respondents are considering emigration, with only 26% indicating a definite NO. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N =861

33. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS IT SKILLS SURVEY 2013: RESULTS Section 4: Employment Experiences: WORKED OVERSEAS BEFORE Note: The majority of respondents have not worked overseas. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 DEVELOPING RELATIONSHIPS, DELIVERING RESULTS N = 861

34. IT SKILLS SURVEY 2013: RESULTS Section 4: Employment Experiences: LIKE TO GAIN INTERNATIONAL WORKING EXPERIENCE Note: A large proportion of respondents would like to gain international working experience. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013 N = 861

35. IT SKILLS SURVEY 2013: RESULTS Section 5: Summary: KEY FINDINGS Demographics: The demographics of the IT industry are changing in line with B-BBEE policies. Black respondents made up 34% of the sample. Demographics: The industry remains male-dominated (84%) and young (74% under 35). Education: IT staff are more educated - 37% hold an IT degree. Length of Service: Very few respondents stay in a job for more than 4 years, with 50% staying for 2 years or less. Salary Increases: Increases have remained fairly static over the past 3 years, hovering between 6 and 10%. Expectations for 2013 remain low. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013

36. IT SKILLS SURVEY 2013: RESULTS Section 5: Summary: KEY FINDINGS Flexible Working Solutions: Are on the rise, with 65% of companies offering flex. Flex solutions do attract IT staff, with the majority interested in Flexitime, Accrued Hours, Technology-Enabled Solutions and Teleworking. Staff Movement: 62% of respondents indicated that they would consider leaving their current jobs. Salary is the primary motivator for changing jobs. Emigration: 53% of respondents would, or are, considering emigration. DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013

37. IT SKILLS SURVEY 2013: RESULTS Section 5: Close: PRESENTER DETAILS NITESKE MARSHALL Managing Director Network Recruitment Mobile:+27 082 561 0379 Landline:012 348 7559 Email: tmarshall@networkrecruitment.co.zatmarshall@networkrecruitment.co.za DEVELOPING RELATIONSHIPS, DELIVERING RESULTS www.networkrecruitment.co.za 2013