1. GBS Insight Overview What is GBS Insight? GBS Insight is the latest client service innovation that uses a powerful portal framework to deliver secure, personalized online access to the latest information and tools you need to effectively manage your company’s human resource and employee benefit needs. What is the purpose of GBS Insight? GBS Insight will serve as your single point of online access to all of the benefits you enjoy as a GBS client: –Expert consulting for benefits planning, delivery and administration –Collaboration with our team of professional brokers and advisors –The latest, most pertinent employee benefits research, resources, news and information –Personalized service tailored to your direct needs

2. GBS Insight Overview What can GBS Insight offer our clients? Cost-saving opportunities Complimentary core features −My Desktop −My Documents −My Benefit Plan Flexible, customized packages to fit any client’s needs Secure transfer of information Convenient, single point of online access Effective management of your human resource and employee benefit needs

3. My Desktop GBS Publications written by our own experts –Technical Bulletins –Benefit Bulletins –HIPAA Newsletters –Directions Newsletters My Links –Save most frequently used links –Visit recommended links My Account Team –Contact any one of your account team members with a click of a mouse

4. My Documents Securely transfers your documents Check-in and check-out any document in your personalized company folder Provides an audit trail of your documents history Complies with HIPAA regulations

5. My Benefit Plan Convenient, single sign-on access to your benefit data Electronic plan data reduces cumbersome paper files Leverage competitive benefit packages with plan data readily available at your desktop

6. HReSource Get fast answers to basic questions through a powerful BNA search engine Conduct your own research with an extensive library of resources Create internal policies and procedures using model documents Look up regulatory compliance statutes at both the state and federal levels Keep abreast of industry breaking news

7. SmartBen TM Single, sign-on access to manage your SmartBen TM interactive communication system SmartBen TM will help you: –Maximize your HR department productivity –Manage and reduce HR administration costs –Increase benefit plan awareness –Simplify your employee enrollment process