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the seminar SharePoint for Business
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2001 “There are a plethora of serious weaknesses …. our recommendation is to avoid production deployment of SharePoint until its more serious deficiencies are rectified” ferris research
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2004 “… WSS lacks important capabilities, and is poorly designed in various ways. Until Microsoft resolves these issues and details a compelling product strategy, we recommend against adopting it.” ferris research
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2007 “The technology of SharePoint has improved substantially with the 2007 edition … ” “ … but the question remains … ” collaboration success
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??? “How does an organisation think about using SharePoint for business?”
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steps Develop a Vision on the Business Reasons for Deploying SharePoint 1 Get the Technical Implementation Right 2 Lead People to Develop Competence in the Various Tools 3 Develop Shared Agreements on SharePoint Practices 4 Avoid the Pitfalls of Earlier Collaboration Technologies 5 Cultivate the Practices of Collaboration 6
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first Develop a Vision on the Business Reasons for Deploying SharePoint 1
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first costs upfront licensing initial consulting fees ongoing salary/overhead behavioural change costs
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first Therefore … WHY?
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first goals new market entry enhance customer service faster time-to-market raise process visibility
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first next action articulate engage explore colleagues executives tangible intangible case studies peers
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second Get the Technical Implementation Right 2
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second complex mechanics upgrades dependencies inter-relationships
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second option 1 business partner
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second option 2 microsoft consulting
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second option 3 internal experts
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second next action discover commitment identify written + heart capabilities evidence internal people
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third Lead People to Develop Competence in the Various Tools 3
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third email years of use emotional connection ingrained habits work style
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third Therefore … HOW? Provide common conceptual training on SharePoint 1 Create and publicise a SharePoint sandbox 2 Capture and disseminate best practices 3
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third task 1 conceptual training
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third task 2 SharePoint sandbox
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third task 3 best practices
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third next action cultivate foster encourage practices sharing competence passion learning exploration
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fourth Develop Shared Agreements on SharePoint Practices 4
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fourth “send me an email”
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fourth “put it in SharePoint”
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fourth groupindividual vs.
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fourth common agreements essential
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fourth next action discuss agree approach style options ideas
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fifth Avoid the Pitfalls of Earlier Collaboration Technologies 5
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fifth pitfall 1 wide creation rights
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fifth pitfall 2 no design docs
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fifth pitfall 3 dead applications
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fifth pitfall 4 disconnected design
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warning “SharePoint won’t solve the missing human factors of collaboration”
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fifth next action examine plan mitigations strategy history disasters
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always Cultivate the Practices of Collaboration 6
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always practice 1 shared outcomes
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always practice 2 interdependence
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always practice 3 personal trust
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always practice 4 celebrate conflict
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always next action teach expect model integrity highness practices benefits practices resolution
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recap Develop a Vision on the Business Reasons for Deploying SharePoint 1 Get the Technical Implementation Right 2 Lead People to Develop Competence in the Various Tools 3 Develop Shared Agreements on SharePoint Practices 4 Avoid the Pitfalls of Earlier Collaboration Technologies 5 Cultivate the Practices of Collaboration 6
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converse Questions? Feedback? Disagreements? Michael Sampson michael@michaelsampson.net www.sharepointforbusiness.com
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