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http://www.nexthink.com © Nexthink 2013. All rights reserved. Webinar Series III Avoiding VDI delusion with unique real-time analytics
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Speakers Vincent Bieri VP Products and Co-Founder Raymond Bruni Director Technical Sales North America
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http://www.nexthink.com © Nexthink 2013. All rights reserved. You cannot virtualize what you don’t know! Application portfolio analysis is one of the most important areas to focus on during the data-gathering process. Understanding users' behaviors and workstyles is critical to determining the proper design of the hosted virtual desktop (HVD) environment. It is important to develop a baseline for desktop performance to determine whether the HVD will meet users' expectations. From Gartner "Seven Stages to a Successful Hosted VirtualDesktop Rollout”, June 2012
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http://www.nexthink.com © Nexthink 2013 All rights reserved. What is the problem Budget and strategy ? Incident and service delivery ? IT operations ? Security compliance ?
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http://www.nexthink.com © Nexthink 2013 All rights reserved. Nexthink products and solutions Nexthink Portal ModuleInvestigations and Dashboard
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http://www.nexthink.com © Nexthink 2013 All rights reserved.
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http://www.nexthink.com © Nexthink 2013 All rights reserved.
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http://www.nexthink.com © Nexthink 2013 All rights reserved.
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SBCVD PC W7 OTHERS Modelize current usages Assess legacy Classify archetypes Tune each archetype Prepare runtime masters Infrastructures capacity planning Manage deployments Assess security policies Publish SLA’s and monitoring dashboards Nexthink methodology
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Validated by leading Analysts
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Readiness Assessment
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http://www.nexthink.com © Nexthink 2013 All rights reserved. Key differentiators Results based on runtime activities and resources from real end-users no assumptions inputs, no simulated workloads, no average only Interactive live navigation and immediate results no complex SQL queries, no static reports, no end date
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http://www.nexthink.com © Nexthink 2013 All rights reserved. Readiness Assessment Interactive dashboard
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Readiness Assessment Automated analytics
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo Readiness Assessment
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo tips 1/3 Avoid live computation (can take too much time). So do the following: Start with dashboard already computed and with 1.Flagged candidates selected 2.Have also the right metric selected and computed (Savings Ops savings) 3.Sort department by tech feasibility to avoid N/A to appear 4.Do a previous selection of candidates to have a clear outputs on the visualizations as in this example 1 2 3 4 4
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo tips 2/3 Show how you can selected candidates based on (but never change the candidate selection) Overall index (take the best score) On user experience (select on heat map) On particular metric (save cost on operations supporting and patching OS) Cancel no you don’t modify the selection Pick one source and show the detailed list of metrics
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo tips 3/3 Hand over to presenter and off line launch the compute of the capacity planning dashboard to be ready for next demo
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Capacity Planning
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Capacity Planning Resources recommendations
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Capacity Planning Runtime resources requirements CPU cores Memory Bandwidth (server-side) Bandwidth (client-side) Storage
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo Capacity Planning
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo tips 1/3 Avoid live computation (can take too much time). So do the following: Start with dashboard already computed and with 1.Sort department by recommendation to avoid N/A to appear 1
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo tips 2/3 Explain the typical day and the 3 values Show estimations computed Show how you can fine tune capacity by eliminating high storage requirements You need to make sure in your flagged candidate there is one very high storage source (use the readiness assessment, tech feasibility to pick one)
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo tips 3/3 Hand over to presenter and off line launch the Citrix monitoring demo to be ready when demo time comes
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Real-Time Monitoring
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http://www.nexthink.com © Nexthink 2013 All rights reserved. Key differentiators Real-time visualization no periodic collect, no complex SQL database, no waiting time End-user perspective no gaps from local resources, Citrix receiver, to server, applications, and back-end access, including non Citrix user apps
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Real-time monitoring and reporting
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http://www.nexthink.com © Nexthink 2013 All rights reserved. Ready to use Finder investigations
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http://www.nexthink.com © Nexthink 2013 All rights reserved. Ready to use Portal dashboards
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo Real-time monitoring
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo tips – Case 1 Case 1: user calls to complain that visio is hanging when on citrix What server is this user connected to now? Any specific issue related to these hangs? 1 2 Run investigation to get Citrix server used now Server name displayed, show timeline view
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo tips – Case 1 Show problem with app not responding, validate it is visio Show while app is not responding server is experiencing high memory utilization by app… (visio!)
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo tips – Case 1 Compare RAM Request RAM upgrade to align with resources of other Citrix servers
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo tips – Case 2 Problem with Exchange service (overall; standard and virtual users) Drill down to service issues
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo tips – Case 3 See issue only with XenDesktops equipped with a specific version of outlook, no issues with standard desktops
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo tips – Case 3 Citrix Receiver is reported to crash for some users How to quickly find root cause and apply proactive remediation measure? Launch a basic search for “crash” Run the related investigation Find the source and show source view
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo tips – Case 3 See and validate repetitive crashes and the cause of high CPU Drill down to event to get details of the binary and find that it is a version with bugs that was not updated on this machine yet … and potentially other machines
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo tips – Case 3 List all machines requiring Receiver update and export Collection to SCCM for update execution
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Demo tips – Case 4 End the demo with a walkthrough the Portal
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Avoiding VDI delusion with Nexthink! Know what you have to transform! Accelerate classification and applications requests Anticipate technical issues and user experience degradation at the design phase Build and publish project management dashboards from phase 1 Run, anticipate and optimize with real-time root cause analysis and trend dashboards on issues faced by users on virtual or standard client computing infrastructure
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Learn more… http://www.nexthink.com/resources/
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Thank you! Global 5000 Customers 35+ partners 15+ countries Recommended by leading analysts firms
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http://www.nexthink.com © Nexthink 2013. All rights reserved. Up coming events… Register on our website Webinar: Accelerating your Windows OS Migrations When: February 4, 2013 @ 8am PST / 11am EST Register online at www.nexthink.com PINK13 When: February 17-20, 2013 Where: Bellagio, Las Vegas, Nevada Future IT Workplace When: February 27 1:15PM, 2013 Where: Zürich, Switzerland Pulse 2013 When: March 03-06, 2013 Where: MGM Grand, Las Vegas, Nevada SITS13 When: April 23, 2013 Where: London, UK –Booth 217 Gartner IT Infrastructure & Operations Management Summit When: June 3 2013 Germany & June 18 -20, 2013 USA Where: Berlin Germany & Gaylord Palms Orlando, FL www.nexthink.com/news-and-events
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