1. Minnesota’s DHS Personal Care Assistance (PCA) Program Linkage Lines Training, August 23, 2004

2. “Independence--it’s all about living on your own.” Consumer, 2004 PCA Survey

3. Presentation Topics  Providers of PCA Services  Accessing PCA Services  PCA Consumer Guidebook  Online PCA Worker Listing –Ann Roscoe, Disability Services Division, DHS –ann.roscoe@state.mn.us –651-634-2282

4. Providers of PCA Services  Personal Care Provider Organization (a.k.a. PCA Agency)  Home Health Agency  PCA Choice Provider

5. Personal Care Provider Organization  Also called PCPO or PCA Agency  Recruits, hires, trains, scheduling and paying PCAs  Has Qualified Professional

6. Home Health Agency  Licensed by Department of Health  Is Medicare certified  Provides nursing visits, home health aide visits and therapy visits  Can provide PCA services

7. PCA Choice Provider  Provides PCA Services  Consumer recruits, hires, trains and schedules PCAs  Is “fiscal intermediary” for consumer

8. Accessing PCA Services  Home Care - Medical Assistance Home Care  Home and Community Based Waiver Programs  Alternative Care  Managed Care

9. PCA Consumer Guidebook Comprehensive Consumer Information Resource

10. Guidebook Purposes  To inform consumers about program policy and options  To provide consumer choice tools

11. Program and Policy Areas  Eligibility and assessment  Program options  PCA provider types

12. Consumer Toolkit  Finding and choosing a provider  Finding, hiring and firing a PCA  PCA Choice support documents

13. Availability  Hard Copy  Online Contact Marsha at 651.582.1915 To obtain copies:

14. Online Document Information  Current policy resource manual: http://www.dhs.state.mn.us/main/ groups/county_access/documents/pub/ DHS  PDF format: http://edocs.dhs.state.mn.us/lfserver/ Legacy/DHS-3858-ENG

15. PCA Online Worker Listing Connecting Consumers and Personal Care Assistants

16. Purpose - Bridging the Gap  PCA will post “resume’” information  Consumers will be able to search  Internet or phone access

17. PCA Worker Information  Contact information  Skills, interests, training  Preferences for location and work environment

18. Linkage Lines Training, August 23, 2004 QUESTIONS?