1. © 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 1 Addressing Government Priorities: Role of Cloud Inflexion 2013 February 18, 2013 Joan McCalla Internet Business Solutions Group

2. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 2 Outline 1.Government Challenges Globally 2.Opportunity for Cloud 3.Government of India Cloud 4.Next Steps

3. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 3  ~30 years Public Servant From 1999 - Corporate Chief Strategist, Government of Ontario, Canada; including eGovernment Previously with Min. of Economic Development and Trade; including provincial telecommunications and computing strategies  Since 2006 Internet Business Solutions Group, Global Public Sector team, Cisco Strategic advisory services to governments around the world Includes ongoing engagement with the Government of India (DEIT/NeGP) Where am I coming from?

4. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 4 The Public Sector “Balancing Act” Open public access to information Hire & retain top talent Focus on internal agency operations Expand services for citizens, stakeholders Ensure security and privacy Manage budget pressures Drive inter-agency interoperability Control IT operating costs

5. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 5 Policy & Technology are Drivers of Change PUBLIC POLICY TECHNOLOGY Energy Education Entertainment Healthcare Transportation Urban Development

6. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 6 For Public Sector IT Teams, the Challenges are Numerous Complexity Compliance Scalability Transparency Efficiency IT Security National Security Budget Pressures Economic Turbulence Administration Directives Siloed Communities of Interest Regulatory and Legal What keeps them up at night?

7. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 7 The Opportunity is Significant We have a chance to rewrite the next chapter, through public & private sector partnership with Cloud Computing Public Sector Technology and Innovation  Positive impact on the economy  New ways for citizens to engage  New level of inter-agency collaboration  Cost control and new services

8. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 8 Cloud Computing vs. Traditional IT Traditional Computing Dedicated Traditional hardware procurement New services added manually Manual repair of system failure Months Incremental CapEx purchases Shared Self service Scale on-demand Automated recovery due to integration / interoperable Minutes Pay per use Consumption Ease of Use Scalability Availability Provisioning Cost Cloud Computing

9. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 9 PublicPrivateHybridCommunity Deployment Models Service Models Software as a Service (SaaS) Platform as a Service (PaaS) Infrastucture as a Service (IaaS) Essential Characteristics On-Demand Self Service Broad Network Access Resource Pooling Rapid Elasticity Measured Service Visual Model of NIST’s Working Definition of Cloud Computing http://www.csrc.nist.gov/groups/SNS/cloud-computing/index.html Cloud Definition from NIST

10. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 10 Key to Broader Adoption of Cloud: Trust Before the Economics of Cloud Computing Can be Considered, Organizations Require a Trusted Service Infrastructure SecurityControl Service-Level Management Compliance

11. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 11 Cloud Computing Trusted Controlled Reliable Secure Flexible Dynamic On-demand Efficient Cloud Computing Targeting Agility and Efficiency

12. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 12 Flexible Dynamic On-demand Efficient Trusted Control Reliable Secure Network Platform Cloud Computing Virtualization Virtualized Data Center Information & Applications Governance & Security Trusted Cloud: The Best Of Both Worlds

13. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 13 The Public Sector & Private Clouds More Relevant Than Anywhere Else  Public Sector information assurance requirements drive unique requirements that few Public Cloud providers can meet  Private Clouds can offer the benefits of Public Clouds with additional integrated security capabilities not available in Public Clouds  Private Clouds will be deployed in parallel with other Cloud delivery models

14. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 14  United States “Cloud First” Policy in place; various measures to accelerate adoption  Japan Smart Cloud Strategy  New Zealand “sovereign “ (on shore) cloud  Integrated strategy for the EU Legal framework, standards, governance  United Kingdom “G Cloud” Strategy: buying, managing and using cloud services Focus on commodity-type apps/purchase from public cloud Governments Around the World are Moving towards Cloud

15. Making it a reality How do we change the way we buy and use ICT? How do we encourage adoption of Cloud services? 15

16. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 16 Situation: Slow implementation of the National eGovernance Plan (NeGP).  Deployment of e-Services and other ICT-enabled applications across the Government (national, state and municipal level); ICT Infra (State WAN, State DCs and 100,000 Internet kiosks) ready.  Interest from the Government of India in establishing the next “big” economic growth opportunity. Complication: Lack of capacity and significant duplication of efforts Capacity to conceptualize, design and implement major ICT-enabled transformation and improved services (including eServices); Significant time requirements for procurement; Duplication of investment in consultants and applications development and deployment.(35 states) Question: Is there an opportunity to accelerate the deployment of eServices and other ICT-enabled business transformation across the Government of India by utilizing cloud computing? Is there an opportunity to build upon the investments already made in ICT infrastructure? In addressing the needs of the Government, is there an opportunity to build India’s capabilities as a global provider of Cloud services? Answer: Yes to all three questions, Building on investments already made, a Government of India Cloud will deploy government eServices across India more quickly with less duplication of effort. A private (GI) cloud is proposed under public sector governance; participation of the private sector in the GI Cloud will build experience that could lead to other economic opportunities.

17. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 17 Overarching Vision of GI-Cloud  To accelerate delivery of e-services as envisaged under National eGovernance Plan (NeGP) and to optimize ICT spend of the government

18. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 18 Last week the Department of Electronics and IT posted two reports for consultation: 1.Indian Government GI Cloud Strategic Direction Paper 2.GI Cloud Adoption and Implementation Roadmap http://deity.gov.in/content/data-centre Reports by the Taskforce

19. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 19 Indian government’s Proposed ‘CloudFirst’ Policy  Government departments at the centre and states to be encouraged to first evaluate the option of using the GI Cloud for implementation of all new projects funded by the government.  Existing applications, services and projects are to be evaluated to assess whether they should migrate to the GI Cloud. (All new applications to be cloud ready).

20. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 20 Cloud as Shared Applications Platform  IaaS and PaaS: Making available compute, storage, network and application development platforms on demand, thus cutting down development cycle  SaaS/App Store: Delivery of e-services to multiple departments and states. Making available applications and re-usable components

21. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 21  Getting governance right National strategy/benefits to all India within a federal structure Appropriate control while unleashing innovation Economies of scale and benefits of competition  Supported by cloud architecture and technology  eGovernance progress in India is at an Inflexion Point Numerous challenges to be managed

22. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 22 Create Enabling Environment Finalize Vision Get States on board Create Empowered Body AMO & OMU Formation Establish Charter Membership, Process & Tools Define standards and Taxonomy Create 3 or 4 NIUs Inventorise existing applicable infrastructure assets Rationalize and consolidate/ expand Infrastructure Adaptation Either existing entities or Incorporate new ones. Implementation and migration App Stores for Government Operate and Manage Provider contracting Define SLAs and KPIs Migrate applications Market and respond to Bids Easy to use applications Email, PIS, Accounting, inventory management, e-office etc Monitoring, administration, provisioning, change management Recommended Roadmap

23. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 23  Virtuous Cycle: Win-win-win potential Win for common man across India Win for governments to accelerate progress while managing scarce resources (people, financial and technology) Win for inclusive economic and social development for India Conclusion

24. © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 24 Thank you ! jmccalla@cisco.com