1. © 2014 VMware Inc. All rights reserved. Improving the Education experience through VDI Todd Switzer – Carleton University Kyle Schilke - VMware Rick Roque - VMware

2.  Background  Support  Users  3D  Lessons Learned and Report Card  Additional Q&A Agenda

3. Background to Carleton University History: – The Initial Target – Who? – BYOD Carleton’s definition – Investigation and Field Trips Neighboring schools CONFIDENTIAL3

4. What does Support look like? Communication/Selling internally: – Website for Students – Description, links, FAQ Start of a new Class: – First day & Technical Staff – Service Desk equipped to answer – Escalation path defined – DEFINED SLA Infrastructure Support: Broken into Two groups 1. Application Stack Team 2. Storage Admin Team What’s the backend look like? – FC EMC VNX5500 – New Storage Path now needed CONFIDENTIAL4

5. Lets talk about the users Named user vs. Concurrent user? – 450 CCU – Defining CCU at VMware General public or Faculty – 3 Faculties and 4 Classes – Faculty of Science: Math and Statistics; Biology – Sprott School of Business: Business – Faculty of Arts and Social Sciences (FASS): Psychology CONFIDENTIAL5

6. Any work with Graphics? No Big 3D at the moment – future capability, cards, assessment required Main applications are SPSS & SAS 1 application moved from RDS access to VDI for graphics now using PCoIP More Graphics? See my neighbor CONFIDENTIAL6

7. Lessons Learned at Carleton Software licensing – Key consideration – Talk to each Vendor – Really figure out your MS agreement Storage Considerations – Watch your growth – Ask yourself, “What are is our goal?” Network Considerations - Test and pilot your network - Validate design around wireless, resiliency & QOS CONFIDENTIAL7

8. VMware’s Report Card What Carleton did right? A. Consulted with another school – field trip demo, homework done B. Communication: Focus Groups C. Pilot – Pilot, Pilot, Pilot D. Personal Interest – They have one!!! E. Find the Super user = Educational impact F. Gathered Feedback – Feedback came back positive G. Consumer wireless solution with Apple airplay H. A Journey not a project based on the Art of the Possible CONFIDENTIAL8

9. VMworld EUC Announcements CONFIDENTIAL9

10. 10 EUC VMware, Google, NVIDIA Partnership

11. New Cloud Volumes Acquisition 11 Critical for the next- generation desktop Deliver, manage apps instantaneously Mobile-like experience desktops Reduced storage/network (CapEx), management (OpEx) costs New real-time app model vSphere Clone Desktop Windows Live Template Windows